--- title: Operational Resilience description: Operational Resilience --- [![BCMIWhiteLogo.png](https://blog.bcm-institute.org/hs-fs/hubfs/Blog%20Testing/BCMIWhiteLogo.png?width=556&name=BCMIWhiteLogo.png "BCMIWhiteLogo.png")](http://www.bcm-institute.org/) - [Home](https://www.bcm-institute.org/) - [About Us](https://www.bcm-institute.org/about-us-3/) - [A President’s Perspective](https://www.bcm-institute.org/about-us/a-presidents-perspective/) - [Our History](https://www.bcm-institute.org/about-us/our-history/) - [Our Advisory Council](https://www.bcm-institute.org/about-us/our-advisory-council/) - [Customers’ Testimonials](https://www.bcm-institute.org/about-us/customers-testimonials/) - [Credential Verification](https://www.bcm-institute.org/about-us/credential-verification/) - [Courses](https://blog.bcm-institute.org/blog/course-fees-for-blended-learning-courses-master-catalog) - [ISO 22301 Business Continuity Management System Audit](https://blog.bcm-institute.org/audit/business-continuity-management-audit-courses) - [ISO 22301 Business Continuity Management](https://blog.bcm-institute.org/bcm/business-continuity-management-courses) - [Crisis Communication](https://blog.bcm-institute.org/crisis-communication/crisis-communication-courses) - [Crisis Management](https://blog.bcm-institute.org/en/crisis-management/courses) - [IT Disaster Recovery](https://blog.bcm-institute.org/it-disaster-recovery/courses) - [Operational Resilience](https://blog.bcm-institute.org/operational-resilience/courses) - [Operational Resilience Audit](https://blog.bcm-institute.org/operational-resilience-audit/courses) - [Certification](https://blog.bcm-institute.org/certification/types-of-certifications-offered) - [ISO 22301 BCMS Audit Certification](https://blog.bcm-institute.org/certification/business-continuity-management-audit-certification) - [ISO22301 Business Continuity Management Certification](https://blog.bcm-institute.org/bcm/business-continuity-management-certification) - [Crisis Communication Certification](https://blog.bcm-institute.org/crisis-communication/crisis-communication-certification) - [Crisis Management Certification](https://blog.bcm-institute.org/en/crisis-management/crisis-management-certification) - [IT Disaster Recovery Planning Certification](https://blog.bcm-institute.org/it-disaster-recovery/it-disaster-recovery-certification) - [Operational Resilience Certification](https://blog.bcm-institute.org/operational-resilience/operational-resilience-certification) - [Operational Resilience Audit Certification](https://blog.bcm-institute.org/operational-resilience-audit) - [Seminars](https://blog.bcm-institute.org/meet-the-expert/mte-webinar-mainpage) - [Store](https://www.bcm-institute.org/store-2/) - [Contact Us](http://www.bcm-institute.org/about-us/contact-us/) - - ###### Operational Resilience Series ![BGBann\_Playbook\_Crisis Management](https://blog.bcm-institute.org/hs-fs/hubfs/Graphics/Background%20Banner/BGBann_Playbook_Crisis%20Management.jpg?width=2000&height=1333&name=BGBann_Playbook_Crisis%20Management.jpg "BGBann_Playbook_Crisis Management") # BCM Institute Blog ###### Operational Resilience Certified Planner-Specialist-Expert ### Recent - [Operational Resilience (292)](https://blog.bcm-institute.org/operational-resilience/tag/operational-resilience) - [Operational Resilience Roadmap (66)](https://blog.bcm-institute.org/operational-resilience/tag/operational-resilience-roadmap) - [ORCP (48)](https://blog.bcm-institute.org/operational-resilience/tag/orcp) [sort](https://blog.bcm-institute.org/operational-resilience) [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 27, 2026 ###### [\[OR\] \[3LoD\] Three Lines of Defence for Operational Resilience](https://blog.bcm-institute.org/operational-resilience/or-tld-three-lines-of-defence-for-operational-resilience) ### Three Lines of Defence: Strengthening Operational Resilience Through Clear.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[AM\] Suggested Document Control Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-am-suggested-document-control-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[AK\] Plan-to-Implement Transition Checklist](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-ak-plan-to-implement-transition-checklist) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[AH\] Management Gate Review Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-ah-management-gate-review-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[AG\] Plan Phase Readiness Assessment](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-ag-plan-phase-readiness-assessment) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[AF\] Plan Phase Traceability Matrix](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-af-plan-phase-traceability-matrix) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[AE\] Plan Phase Programme Charter Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-ae-plan-phase-programme-charter-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[AD\] Stakeholder Analysis Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-ad-stakeholder-analysis-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[AC\] Issue Log Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-ac-issue-log-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[AB\] Decision Log Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-ab-decision-log-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[AA\] Operational Resilience Programme Risk Register](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-aa-operational-resilience-programme-risk-register) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[Q\] End-to-End Implement Phase Traceability Record](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-q-end-to-end-implement-phase-traceability-record) ### [![Implement Phase](https://no-cache.hubspot.com/cta/default/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[P\] Implement Phase Completion and Readiness Assessment](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-p-implement-phase-completion-and-readiness-assessment) ### [![Implement Phase](https://no-cache.hubspot.com/cta/default/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[O\] Glossary of Operational Resilience Terms](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-o-glossary-of-operational-resilience-terms) ### [![Implement Phase](https://no-cache.hubspot.com/cta/default/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[N\] Operational Resilience Implementation Dashboard](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-n-operational-resilience-implementation-dashboard) ### [![Implement Phase](https://no-cache.hubspot.com/cta/default/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[M\] Implement Phase RACI Matrix](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-m-implement-phase-raci-matrix) ### [![Implement Phase](https://no-cache.hubspot.com/cta/default/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[L\] Remediation Action Tracker](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-l-remediation-action-tracker) ### [![Implement Phase](https://no-cache.hubspot.com/cta/default/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[K\] Lessons Learned Register](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-k-lessons-learned-register) ### [![Implement Phase](https://no-cache.hubspot.com/cta/default/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[J\] Scenario Testing Report Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-j-scenario-testing-report-template) ### [![Implement Phase](https://no-cache.hubspot.com/cta/default/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[I\] Severe but Plausible Scenario Library](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-i-severe-but-plausible-scenario-library) ### [![Implement Phase](https://no-cache.hubspot.com/cta/default/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[H\] Scenario Testing Plan Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-h-scenario-testing-plan-template) ### [![Implement Phase](https://no-cache.hubspot.com/cta/default/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[G\]  Impact Tolerance Statement Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-g-impact-tolerance-statement-template) ### [![Implement Phase](https://no-cache.hubspot.com/cta/default/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[F\] Impact Tolerance Assessment Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-f-impact-tolerance-assessment-template) ### [![Implement Phase](https://no-cache.hubspot.com/cta/default/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[D\] Interconnections and Interdependencies Mapping](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-d-interconnections-and-interdependencies-mapping-template) ### [![Implement Phase](https://no-cache.hubspot.com/cta/default/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[B\] Critical Business Service Identification Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-b-critical-business-service-identification-template) ### [![Implement Phase](https://no-cache.hubspot.com/cta/default/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 28, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[C\] Critical Business Service Register](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-c-critical-business-service-register) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[Z\] Management Reporting Dashboard Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-z-management-reporting-dashboard-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[Y\] Escalation Matrix](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-y-escalation-matrix) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[X\] Decision Rights Matrix](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-x-decision-rights-matrix) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[W\] RACI Matrix Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-w-raci-matrix-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[V\] Operational Resilience Steering Committee Terms of Reference](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-v-operational-resilience-steering-committee-terms-of-reference) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[U\] Operational Resilience Policy Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-u-operational-resilience-policy-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[T\] Operational Resilience Governance Framework Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-t-operational-resilience-governance-framework-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[S\] Risk Acceptance Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-s-risk-acceptance-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[R\] Risk Appetite Breach Form](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-r-risk-appetite-breach-form) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[Q\] Key Performance Indicator Register](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-q-key-performance-indicator-register) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[P\] Key Risk Indicator Register](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-p-key-risk-indicator-register) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[O\] Risk Appetite Matrix](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-o-risk-appetite-matrix) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[N\] Operational Resilience Risk Appetite Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-n-operational-resilience-risk-appetite-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[M\] Strategic Initiative Business Case Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-m-strategic-initiative-business-case-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[L\] Operational Resilience Roadmap Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-l-operational-resilience-roadmap-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[K\] Operational Resilience Strategy Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-k-operational-resilience-strategy-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[J\] Remediation Action Register](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-j-remediation-action-register) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[I\] Root-Cause Analysis Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-i-root-cause-analysis-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[H\] Gap Prioritisation Matrix](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-h-gap-prioritisation-matrix) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[G\] Gap Analysis Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-g-gap-analysis-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[F\] Evidence Register Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-f-evidence-register-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[E\] Capability Heat Map Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-e-capability-heat-map-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[D\] Maturity Assessment Scoring Guide](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-d-maturity-assessment-scoring-guide) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[C\] Operational Resilience Maturity Model](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-c-appendix-c) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[B\] Operational Resilience Capability Assessment Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-b-appendix-b) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[A\] Plan Phase Master Implementation Checklist](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-a-appendix-a) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[AI\] Plan Phase Closure Report Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-ai-plan-phase-closure-report-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[AL\] Suggested Plan Phase Deliverable Register](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-al-suggested-plan-phase-deliverable-register) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[AO\] Plan Phase Practitioner Quick Reference](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-ao-plan-phase-practitioner-quick-reference) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[AJ\] Lessons Learned Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-aj-lessons-learned-template) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[AP\] Overall Plan Phase Logic](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-ap-overall-plan-phase-logic) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[AQ\] Final Plan Phase Management Checklist](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-aq-final-plan-phase-management-checklist) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[TOC\] Practical Tools for Plan Phase](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-toc-practical-tools-for-plan-phase) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 27, 2026 ###### [\[OR\] \[PM\] \[P1\] \[T\] \[AN\] Glossary of Key Terms](https://blog.bcm-institute.org/operational-resilience/or-pm-p1-t-an-glossary-of-key-terms) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[TOC\] Practical Tools for Sustain Phase](https://blog.bcm-institute.org/operational-resilience/or-pm-p3-t-toc-practical-tools-for-sustain-phase) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[AC\] Complete Sustain Phase Implementation Cycle](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-ac-complete-sustain-phase-implementation-cycle) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### Sustain Phase.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[AA\] Operational Resilience Body of Knowledge Mapping](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-aa-operational-resilience-body-of-knowledge-mapping) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### Sustain Phase.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[AB\] Final Sustain Phase Management Review Checklist](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-ab-final-sustain-phase-management-review-checklist) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### Sustain Phase.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[Y\] Sustain Phase Evidence Pack Index](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-y-sustain-phase-evidence-pack-index) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### Sustain Phase.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[X\] Operational Resilience RACI Matrix](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-x-operational-resilience-raci-matrix) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### Sustain Phase.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[V\]Operational Resilience Change Impact Assessment](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-v-operational-resilience-change-impact-assessment) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### Sustain Phase.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[S\] Sustain Phase Maturity Assessment](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-s-sustain-phase-maturity-assessment) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### Sustain Phase.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[R\] Annual Operational Resilience Programme Calendar](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-r-annual-operational-resilience-programme-calendar) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### Sustain Phase.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[Q\] Operational Resilience Management Dashboard Template](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-q-operational-resilience-management-dashboard-template) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### Sustain Phase.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[O\] Findings and Corrective Action Register](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-o-findings-and-corrective-action-register) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### Sustain Phase.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[N\] Independent Quality Review Checklist](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-n-independent-quality-review-checklist) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### Sustain Phase.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[Z\] Glossary of Key Operational Resilience Terms](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-z-glossary-of-key-operational-resilience-terms) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### Sustain Phase.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[M\] Independent Quality Review Terms of Reference](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-m-independent-quality-review-terms-of-reference) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### Sustain Phase.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[L\] Operational Resilience Evidence Register](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-l-operational-resilience-evidence-register) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[K\] Self-assessment Scoring Framework](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-k-self-assessment-scoring-framework) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[J\] Self-assessment Questionnaire](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-j-self-assessment-questionnaire) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[I\] Annual Training and Awareness Plan](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-i-annual-training-and-awareness-plan) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[H\] Operational Resilience Competency Matrix](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-h-operational-resilience-competency-matrix) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[G\] Training Needs Analysis Template](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-g-training-needs-analysis-template) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[D\] Operational Resilience Communication Strategy Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p3-t-d-operational-resilience-communication-strategy-template) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 25, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[B\] Resilience Culture Assessment Template](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p3-appendix-b-resilience-culture-assessment-template) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 24, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[A\] Implement Phase Master Checklist](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-a-implement-phase-master-checklist) ### [![Implement Phase](https://no-cache.hubspot.com/cta/default/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 24, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[TOC\] Practical Tools for Implement Phase](https://blog.bcm-institute.org/operational-resilience/or-pm-t-p2-toc-implement-phase-appendices) ### [![Implement Phase](https://no-cache.hubspot.com/cta/default/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[A\] Sustain Phase Master Checklist](https://blog.bcm-institute.org/operational-resilience/or-pm-p3-t-a-sustain-phase-master-checklist) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[F\] Annual Communication Plan](https://blog.bcm-institute.org/operational-resilience/or-pm-p3-t-f-annual-communication-plan) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[E\] Stakeholder Communication Matrix](https://blog.bcm-institute.org/operational-resilience/or-pm-p3-t-e-stakeholder-communication-matrix) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[W\] Lessons Learned Register](https://blog.bcm-institute.org/operational-resilience/or-pm-p3-t-w-lessons-learned-register) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### Sustain Phase.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[U\] Management Attestation Template](https://blog.bcm-institute.org/operational-resilience/or-pm-p3-t-u-management-attestation-template) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### Sustain Phase.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[T\] Sustain Phase Readiness Assessment](https://blog.bcm-institute.org/operational-resilience/or-pm-p3-t-t-sustain-phase-readiness-assessment) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### Sustain Phase.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[C\] Desired Resilience Behaviour Framework](https://blog.bcm-institute.org/operational-resilience/or-pm-p3-t-c-desired-resilience-behaviour-framework) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2026 ###### [\[OR\] \[PM\] \[P3\] \[T\] \[P\] Operational Resilience KPI, KRI and KCI Catalogue](https://blog.bcm-institute.org/operational-resilience/or-pm-p3-t-p-operational-resilience-kpi-kri-and-kci-catalogue) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d6c93e9-e133-4ecf-a3be-cbdd6c229db8) ### Sustain Phase Appendices .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 21, 2026 ###### [\[OR\] \[PM\] \[P2\] \[T\] \[E\] Resource Dependency Matrix](https://blog.bcm-institute.org/operational-resilience/or-pm-p2-appendix-e-resource-dependency-matrix) ### [![Implement Phase](https://no-cache.hubspot.com/cta/default/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ef090ab9-1328-4dad-9a77-6b9f542b9ad4) ### .. [Azizah Nurdin](https://blog.bcm-institute.org/operational-resilience/author/azizah-nurdin) Jul 27, 2026 ###### [Operational Resilience Body of Knowledge](https://blog.bcm-institute.org/operational-resilience/operational-resilience-body-of-knowledge) ### Operational Resilience Body of Knowledge The Operational Resilience Body of.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jul 14, 2026 ###### [\[OR\] \[GN\] Module 4 Guidance Notes for Pre-course Preparatory Work](https://blog.bcm-institute.org/operational-resilience/or-gn-module-4-guidance-notes-for-pre-course-preparatory-work-1) **[![\[OR\] \[Full Banner\] \[M4\] Guidance Notes for Pre-course Preparatory Work](https://no-cache.hubspot.com/cta/default/3893111/6d2ee6fc-5a58-4ba0-96d1-a0e2977f3e0a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6d2ee6fc-5a58-4ba0-96d1-a0e2977f3e0a)** ### Guidance Notes.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jul 14, 2026 ###### [\[OR\] \[GN\] Module 3 Guidance Notes for Pre-course Preparatory Work](https://blog.bcm-institute.org/operational-resilience/or-gn-module-3-guidance-notes-for-pre-course-preparatory-work) [![\[OR\] \[Full Banner\] \[M3\] Guidance Notes for Pre-course Preparatory Work](https://no-cache.hubspot.com/cta/default/3893111/aa4f4790-3db9-4ee6-9ac6-12467001731a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/aa4f4790-3db9-4ee6-9ac6-12467001731a) ### Guidance Notes.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jul 8, 2026 ###### [\[OR\] \[GN\] Module 2 Guidance Notes for Pre-course Preparatory Work](https://blog.bcm-institute.org/operational-resilience/or-gn-module-4-guidance-notes-for-pre-course-preparatory-work) [![\[OR\] \[Full Banner\] \[M2\] Guidance Notes for Pre-course Preparatory Work](https://no-cache.hubspot.com/cta/default/3893111/baaf39d4-8dde-4e71-a2ac-e5f58059555c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/baaf39d4-8dde-4e71-a2ac-e5f58059555c) ### Guidance Notes.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jul 5, 2026 ###### [\[Implement\] \[OR\] \[P2\] \[S2\] Mapping Interconnections and Interdependencies: Building Visibility](https://blog.bcm-institute.org/operational-resilience/implement-or-p2-s2-purpose-of-mapping-interconnections-and-interdependencies) #### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/6072e46a-8b7a-441a-9257-0c17043af1f5.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6072e46a-8b7a-441a-9257-0c17043af1f5) #### .. [Azizah Nurdin](https://blog.bcm-institute.org/operational-resilience/author/azizah-nurdin) Jun 18, 2026 ###### [\[OR\] \[BOK\] \[P2\] What is the OR BoK Domain P2 BoK 6 to 10?](https://blog.bcm-institute.org/operational-resilience/what-is-the-or-bok-domain-p2-bok-6-to-10) ### [![\[OR\] \[Full Banner\] Body of Knowledge Series](https://no-cache.hubspot.com/cta/default/3893111/69b0f502-2a5e-43ac-8297-3544166c12cf.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/69b0f502-2a5e-43ac-8297-3544166c12cf) ### Operational.. [Azizah Nurdin](https://blog.bcm-institute.org/operational-resilience/author/azizah-nurdin) Jun 18, 2026 ###### [\[OR\] \[BOK\] \[P3\] What is the OR BoK Domain P3 BoK 11 to 15?](https://blog.bcm-institute.org/operational-resilience/what-is-the-or-bok-domain-p1-bok-11-to-15) ### [![\[OR\] \[Full Banner\] Body of Knowledge Series](https://no-cache.hubspot.com/cta/default/3893111/69b0f502-2a5e-43ac-8297-3544166c12cf.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/69b0f502-2a5e-43ac-8297-3544166c12cf) .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) May 27, 2026 ###### [\[OR\] \[P2\] \[S2\] \[MII\] Fields for Mapping Interconnections and Interdependencies](https://blog.bcm-institute.org/operational-resilience/or-p2-s2-fields-for-mapping-interconnectivity-and-interdependencies) ### [![BL-OR-3-5 Blog Under Construction](https://no-cache.hubspot.com/cta/default/3893111/3aefb2d2-3110-47c1-ad4f-d3e6e5381066.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3aefb2d2-3110-47c1-ad4f-d3e6e5381066) ### .. [Azizah Nurdin](https://blog.bcm-institute.org/operational-resilience/author/azizah-nurdin) Apr 17, 2026 ###### [OR-5000 Hybrid Course Schedule 2026 \[Run 4H\]](https://blog.bcm-institute.org/operational-resilience/or-5000-hybrid-course-schedule-2026-run-4h) **Operational Resilience for Philippine Banks: Are You Ready for BSP Circular..** [Azizah Nurdin](https://blog.bcm-institute.org/operational-resilience/author/azizah-nurdin) Apr 17, 2026 ###### [OR-5000 Hybrid Course Schedule 2026 \[Run 3H\]](https://blog.bcm-institute.org/operational-resilience/or-5000-hybrid-course-schedule-2026-run-3h) This is Run 3H of OR-5000 Operational Resilience Expert Implementer Hybrid .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Apr 11, 2026 ###### [\[OR\] \[MM\] \[BNM\] Operational Resilience Maturity-level Assessment Aligned to Bank Negara Malaysia](https://blog.bcm-institute.org/operational-resilience/or-mm-bnm-operational-resilience-maturity-level-assessment-aligned-to-bank-negara-malaysia) ### Operational Resilience Maturity Assessment (BNM-Aligned) #### .. [Dr Goh Moh Heng](https://blog.bcm-institute.org/operational-resilience/author/dr-goh-moh-heng) Mar 29, 2026 ###### [\[OR\] \[ISACA\] \[CIAG\] \[C7\] Cross-Industry Application](https://blog.bcm-institute.org/operational-resilience/or-isaca-ciag-c7-cross-industry-application) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc) ### **Chapter 7** ### **..** [Dr Goh Moh Heng](https://blog.bcm-institute.org/operational-resilience/author/dr-goh-moh-heng) Mar 29, 2026 ###### [\[OR\] \[ISACA\] \[CIAG\] \[C8\] Key Challenges & Pitfalls](https://blog.bcm-institute.org/operational-resilience/or-isaca-ciag-c8-key-challenges-pitfalls) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc) ### **Chapter 8** ### **Key..** [Dr Goh Moh Heng](https://blog.bcm-institute.org/operational-resilience/author/dr-goh-moh-heng) Mar 29, 2026 ###### [\[OR\] \[ISACA\] \[CIAG\] \[C6\] Implementation Framework: Cross-Industry Approach](https://blog.bcm-institute.org/operational-resilience/or-isaca-ciag-c6-implementation-framework-cross-industry-approach) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc) ### **Chapter 6** ### **..** [Dr Goh Moh Heng](https://blog.bcm-institute.org/operational-resilience/author/dr-goh-moh-heng) Mar 29, 2026 ###### [\[OR\] \[ISACA\] \[CIAG\] \[C9\] Concluding Operational Resilience: Bridging GRC](https://blog.bcm-institute.org/operational-resilience/or-isaca-ciag-c9-concluding-operational-resilience-bridging-grc) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc) ### **Chapter 9** ### **..** [Dr Goh Moh Heng](https://blog.bcm-institute.org/operational-resilience/author/dr-goh-moh-heng) Mar 29, 2026 ###### [\[OR\] \[ISACA\] \[CIAG\] \[C5\] Bridging GRC Through Operational Resilience](https://blog.bcm-institute.org/operational-resilience/or-isaca-ciag-c5-bridging-grc-through-operational-resilience) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc) ### **Chapter 5** ### **..** [Dr Goh Moh Heng](https://blog.bcm-institute.org/operational-resilience/author/dr-goh-moh-heng) Mar 27, 2026 ###### [\[OR\] \[ISACA\] \[CIAG\] \[C4\] The GRC Disconnect: The Core Problem](https://blog.bcm-institute.org/operational-resilience/or-isaca-ciag-c4-the-grc-disconnect-the-core-problem) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc) ### **Chapter 4** ### **The..** [Dr Goh Moh Heng](https://blog.bcm-institute.org/operational-resilience/author/dr-goh-moh-heng) Mar 27, 2026 ###### [\[OR\] \[ISACA\] \[CIAG\] \[C3\] Understanding Operational Resilience (Concept & Framework)](https://blog.bcm-institute.org/operational-resilience/or-isaca-ciag-c3-understanding-operational-resilience-concept-framework) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc) ### **Chapter 3** ### **..** [Dr Goh Moh Heng](https://blog.bcm-institute.org/operational-resilience/author/dr-goh-moh-heng) Mar 27, 2026 ###### [\[OR\] \[ISACA\] \[CIAG\] \[C2\] Why Operational Resilience Matters Now](https://blog.bcm-institute.org/operational-resilience/or-isaca-ciag-c2-why-operational-resilience-matters-now) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc) ### **Chapter 2** ### **Why..** [Dr Goh Moh Heng](https://blog.bcm-institute.org/operational-resilience/author/dr-goh-moh-heng) Mar 27, 2026 ###### [\[OR\] \[ISACA\] \[CIAG\] \[C1\] Operational Resilience: Bridging Governance, Risk and Compliance Across Industries](https://blog.bcm-institute.org/operational-resilience/or-isaca-ciag-c1-operational-resilience-bridging-governance-risk-and-compliance-across-industries) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6f8e0a67-aae8-4512-99ea-b742e31391fc) ### **Chapter 1** ### **..** [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Feb 2, 2026 ###### [\[OR\] \[Vs\] Why Operational Resilience Is Not Business Continuity (and Why Both Still Matter)](https://blog.bcm-institute.org/operational-resilience/or-vs-why-operational-resilience-is-not-business-continuity-and-why-both-still-matter) ### Why Operational Resilience Is Not Business Continuity (and Why Both Still.. [Azizah Nurdin](https://blog.bcm-institute.org/operational-resilience/author/azizah-nurdin) Jan 12, 2026 ###### [OR-5000 Hybrid Course Schedule 2026 \[Run 2B\]](https://blog.bcm-institute.org/operational-resilience/or-5000-hybrid-course-schedule-2026-run-2b) #### Operational Resilience Expert Implementer This is **Run 2B of the OR-5000..** [Azizah Nurdin](https://blog.bcm-institute.org/operational-resilience/author/azizah-nurdin) Dec 5, 2025 ###### [OR-5000 Hybrid Course Schedule 2026 \[Run 1H\]](https://blog.bcm-institute.org/operational-resilience/or-5000-hybrid-course-schedule-2026-run-1h) This is Run 1H of OR-5000 Operational Resilience Expert Implementer Hybrid .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2025 ###### [\[OR\] \[BOK\] \[15\] \[P3\] \[S5\] Conduct An Independent Quality Review](https://blog.bcm-institute.org/operational-resilience/or-bok-15-p3-s5-conduct-independent-quality-review) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/41505b41-9239-435f-a63d-6e5132a6f5f9.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/41505b41-9239-435f-a63d-6e5132a6f5f9) ### Operational.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2025 ###### [\[OR\] \[BOK\] \[14\] \[P3\] \[S4\] Provide Self-assessment](https://blog.bcm-institute.org/operational-resilience/or-bok-14-p3-s4-provide-self-assessment) ##### [![Self-assessments](https://no-cache.hubspot.com/cta/default/3893111/17c11379-32e9-40fe-aea8-b062aff5f24c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/17c11379-32e9-40fe-aea8-b062aff5f24c) ### Operational.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2025 ###### [\[OR\] \[BOK\] \[13\] \[P3\] \[S3\] Implement Training and Awareness](https://blog.bcm-institute.org/operational-resilience/or-bok-13-p3-s3-implement-training-and-awareness) ##### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/3f912f03-03f9-4a0b-980a-1b5eafa28fdb.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3f912f03-03f9-4a0b-980a-1b5eafa28fdb) ### Operational.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2025 ###### [\[OR\] \[BOK\] \[12\] \[P3\] \[S2\] Develop Communication Strategy](https://blog.bcm-institute.org/operational-resilience/or-bok-12-p3-s2-develop-communication-strategy) ### [![Communication Strategy](https://no-cache.hubspot.com/cta/default/3893111/ac9082f5-e607-4a50-9523-9fba7fee97d8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ac9082f5-e607-4a50-9523-9fba7fee97d8)Operational.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2025 ###### [\[OR\] \[BOK\] \[10\] \[P2\] \[S5\] Improve Lesson Learned](https://blog.bcm-institute.org/operational-resilience/or-bok-10-p2-s5-improve-lesson-learnt) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/3c164f95-e606-4b33-8624-b491c3f0fa1a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3c164f95-e606-4b33-8624-b491c3f0fa1a)Operational.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2025 ###### [\[OR\] \[BOK\] \[9\] \[P2\] \[S4\] Conduct Scenario Testing](https://blog.bcm-institute.org/operational-resilience/or-bok-9-p2-s4-conduct-scenario-testing) ### [![Scenario Testing](https://no-cache.hubspot.com/cta/default/3893111/58ea4ab9-998a-451c-bb54-801ae4cb782d.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/58ea4ab9-998a-451c-bb54-801ae4cb782d)Operational.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2025 ###### [\[OR\] \[BOK\] \[8\] \[P2\] \[S3\] Set Impact Tolerance](https://blog.bcm-institute.org/operational-resilience/or-bok-8-p2-s3-set-impact-tolerance) ### [![Impact Tolerance](https://no-cache.hubspot.com/cta/default/3893111/00e8044a-8a62-4f8f-be7c-9c267d8b3dfc.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/00e8044a-8a62-4f8f-be7c-9c267d8b3dfc)Operational.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2025 ###### [\[OR\] \[BOK\] \[7\] \[P2\] \[S2\] Map Interconnections and Interdependencies](https://blog.bcm-institute.org/operational-resilience/or-bok-7-p2-s2-map-interconnections-and-interdependencies) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/6072e46a-8b7a-441a-9257-0c17043af1f5.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6072e46a-8b7a-441a-9257-0c17043af1f5)Operational.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2025 ###### [\[OR\] \[BOK\] \[5\] \[P1\] \[S5\] Develop and Embed Governance](https://blog.bcm-institute.org/operational-resilience/or-bok-5-p1-s5-develop-and-embed-governance) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2025 ###### [\[OR\] \[BOK\] \[4\] \[P1\] \[S4\] Confirm Risk Appetite](https://blog.bcm-institute.org/operational-resilience/or-bok-4-p1-s4-confirm-risk-appetite) #### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2025 ###### [\[OR\] \[BOK\] \[3\] \[P1\] \[S3\] Develop Strategy and Roadmap](https://blog.bcm-institute.org/operational-resilience/or-bok-3-p1-s3-develop-strategy-and-roadmap) ##### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 22, 2025 ###### [\[OR\] \[BOK\] \[2\] \[P1\] \[S2\] Analyse Gap](https://blog.bcm-institute.org/operational-resilience/or-bok-2-p1-s2-analyse-gap) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 21, 2025 ###### [\[OR\] \[BOK\] \[11\] \[P3\] \[S1\] Introduce Cultural Change Management](https://blog.bcm-institute.org/operational-resilience/or-bok-11-p3-s1-introduce-cultural-change-management) ### [![Change Management](https://no-cache.hubspot.com/cta/default/3893111/cf916e72-d50e-41d8-8ddb-b2afaac6b29f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/cf916e72-d50e-41d8-8ddb-b2afaac6b29f) ### Operational.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 21, 2025 ###### [\[OR\] \[BOK\] \[1\] \[P1\] \[S1\] Assess Capability and Maturity](https://blog.bcm-institute.org/operational-resilience/or-bok-1-p1-s1-assess-capability-and-maturity) **..** [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Aug 21, 2025 ###### [\[OR\] \[BoK\] \[6\] \[P2\] \[S1\] Identify Critical Business Services](https://blog.bcm-institute.org/operational-resilience/or-bok-6-p2-s1-identify-critical-business-services) ##### [![Critical Business Services](https://no-cache.hubspot.com/cta/default/3893111/51659e94-db97-4e76-bfc4-5cae0e0a7e0c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/51659e94-db97-4e76-bfc4-5cae0e0a7e0c) Operational.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jul 12, 2025 ###### [\[OR\] \[P1-S5\] \[R\] Operational Resilience Governance Report](https://blog.bcm-institute.org/operational-resilience/or-p1-s5-r-operational-resilience-governance-report) ### Key Governance Requirements and Expectations #### **Introduction** In an era marked by.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jul 12, 2025 ###### [\[Plan\] \[OR\] \[P1\] \[S5\] Develop and Embed Governance](https://blog.bcm-institute.org/operational-resilience/or-p1-s5-r-key-governance-requirements-and-expectations) ### [![Embed Governance](https://no-cache.hubspot.com/cta/default/3893111/a7a71475-5014-4391-aeb4-d9469434c909.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/a7a71475-5014-4391-aeb4-d9469434c909)Key Governance.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jul 12, 2025 ###### [\[OR\] \[P1-S5\] \[R\] Regulatory Reporting Requirements Expected by Central Banks](https://blog.bcm-institute.org/operational-resilience/or-p1-s5-r-regulatory-reporting-requirements-expected-by-central-banks-and-management) ### Key Governance Requirements and Expectations #### **Introduction** As operational.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jul 12, 2025 ###### [\[Plan\] \[OR\] \[P1\] \[S5\] \[R\] Board and Senior Management Reporting](https://blog.bcm-institute.org/operational-resilience/or-p1-s5-r-board-and-senior-management-reporting) ### **[![Embed Governance](https://no-cache.hubspot.com/cta/default/3893111/a7a71475-5014-4391-aeb4-d9469434c909.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/a7a71475-5014-4391-aeb4-d9469434c909)Board and..** [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jun 27, 2025 ###### [\[OR\] \[P2\] \[S4\] \[1\] What is Severe but Plausible Scenarios in Operational Resilience](https://blog.bcm-institute.org/operational-resilience/or-p2-s4-what-is-severe-but-plausible-scenarios-in-operational-resilience) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/6b39f58b-9b4b-4264-b62a-76dc170d01a7.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6b39f58b-9b4b-4264-b62a-76dc170d01a7) What are "Severe.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jun 27, 2025 ###### [\[OR\] \[P2\] \[S4\] \[2\] Steps to Implement Severe but Plausible Scenarios in Operational Resilience](https://blog.bcm-institute.org/operational-resilience/or-p2-s4-2-steps-to-implement-severe-but-plausible-scenarios-in-operational-resilience) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/6b39f58b-9b4b-4264-b62a-76dc170d01a7.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6b39f58b-9b4b-4264-b62a-76dc170d01a7) #### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Apr 19, 2025 ###### [\[OR\] Disclaimers and Usage of eBook](https://blog.bcm-institute.org/operational-resilience/or-disclaimers-and-usage-of-ebook) {% module\_block module "widget\_dd1f5b0b-d7cc-4a1d-9c52-817d8f260877" %}{%.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Apr 11, 2025 ###### [\[OR\] \[ISO\] \[C4\] 22316:2017 Evaluating Resilience](https://blog.bcm-institute.org/operational-resilience/c4-iso-22316-evaluating-resilience) ### A Strategic Approach to Evaluating and Enhancing Organisational Resilience: A.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Apr 11, 2025 ###### [\[OR\] \[ISO\] \[C3\] 22316:2017 Resilience Attributes](https://blog.bcm-institute.org/operational-resilience/c3-iso-22316-resilience-attributes) ### Building Organisational Resilience: A Strategic Imperative for Crisis.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Apr 11, 2025 ###### [\[OR\] \[ISO\] \[C1\] 22316:2017 Introduction](https://blog.bcm-institute.org/operational-resilience/iso-22316-introduction) ### ISO 22316: 2017 - Security and Resilience - Organisational Resilience -.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Apr 11, 2025 ###### [\[OR\] \[ISO\] \[C2\] 22316:2017 Key Principles and Attributes](https://blog.bcm-institute.org/operational-resilience/c2-iso-22316-key-principles-and-attributes) ### Building Organisational Resilience: A Strategic Guide for Crisis Management.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Apr 11, 2025 ###### [\[OR\] \[ISO\] ISO 22316 Simplified](https://blog.bcm-institute.org/operational-resilience/c0-organisational-resilience-a-guide-based-on-iso-223162017) ### Introduction to Organisational Resilience: A Guide Based on ISO 22316 #### Objective.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Apr 6, 2025 ###### [\[OR\] \[MM\] Implementing a 7-Level Operational Resilience Maturity Model for Malaysian Banks](https://blog.bcm-institute.org/operational-resilience/implementing-a-7-level-operational-resilience-maturity-model-for-malaysian-banks) ### Determining and Building the 7-Level Operational Resilience Maturity Model for.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Apr 6, 2025 ###### [\[Plan\] \[OR\] \[P1\] \[S1\] \[MM\] Developing the 7-Level Operational Resilience Maturity Model: A Step-by-Step Guide](https://blog.bcm-institute.org/operational-resilience/developing-the-7-level-operational-resilience-maturity-model) ### [![Capability and Maturity](https://no-cache.hubspot.com/cta/default/3893111/1ae39387-cb0f-419f-8772-7e07e7690638.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1ae39387-cb0f-419f-8772-7e07e7690638)Developing the.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Apr 5, 2025 ###### [\[OR\] \[PO\] Sample Operational Resilience Policy](https://blog.bcm-institute.org/operational-resilience/sample-operational-resilience-policy) ### **Operational Resilience Policy (Sample)** .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Apr 5, 2025 ###### [\[OR\] \[FW\] Sample Operational Resilience Framework](https://blog.bcm-institute.org/operational-resilience/sample-operational-resilience-framework) ### **Operational Resilience Framework (Sample)** .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Apr 5, 2025 ###### [\[OR\] \[FW\] \[PO\] Operational Resilience: Framework vs Policy](https://blog.bcm-institute.org/operational-resilience/operational-resilience-framework-vs-policy) ### **Operational Resilience Framework vs Operational Resilience Policy:..** [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Apr 5, 2025 ###### [\[OR\] \[PO\] Understanding the Operational Resilience Policy](https://blog.bcm-institute.org/operational-resilience/understanding-the-operational-resilience-policy) ### Strengthening Your Organisation: The Essentials of an Operational Resilience.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Apr 5, 2025 ###### [\[OR\] \[FW\] Understanding Operational Resilience Framework](https://blog.bcm-institute.org/operational-resilience/understanding-the-operational-resilience-framework) ### **The Backbone of Business Stability: Operational Resilience Framework Explained** .. [Dr Goh Moh Heng](https://blog.bcm-institute.org/operational-resilience/author/dr-goh-moh-heng) Apr 5, 2025 ###### [\[OR\] Malaysia Banking Operational Resilience Key Regulatory and Supervisory Expectations](https://blog.bcm-institute.org/operational-resilience/or-malaysia-banking-operational-resilience-key-regulatory-and-supervisory-expectations) ### Key Operational Resilience Regulatory and Supervisory Expectations for.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Mar 12, 2025 ###### [\[OR\] \[P1-S3\] Develop Operational Resilience Framework](https://blog.bcm-institute.org/operational-resilience/develop-operational-resilience-framework) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Mar 7, 2025 ###### [\[OR\] Operational Resilience vs Organisational Resilience vs Business Resilience](https://blog.bcm-institute.org/operational-resilience/operational-resilience-vs-organisational-resilience-vs-business-resilience) ### Operational Resilience vs Organisational Resilience vs Business Resilience .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Mar 4, 2025 ###### [\[Plan\] \[OR\] \[P1\] \[S3\] Setting Operational Resilience Vision and Strategy](https://blog.bcm-institute.org/operational-resilience/setting-operational-resilience-vision-and-strategy) ### [![Strategy and Roadmap](https://no-cache.hubspot.com/cta/default/3893111/619f9bca-b47e-4d10-93bb-3bc5bf4b1abc.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/619f9bca-b47e-4d10-93bb-3bc5bf4b1abc)Setting the OR Vision and.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Mar 4, 2025 ###### [\[OR\] Operational Resilience Strategy Roadmap: A Comprehensive Guide](https://blog.bcm-institute.org/operational-resilience/operational-resilience-strategy-roadmap) ### Developing an Operational Resilience Strategy Roadmap .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Feb 15, 2025 ###### [\[OR\] \[Vs\] Operational Resilience Versus Crisis Management](https://blog.bcm-institute.org/operational-resilience/or-vs-operational-resilience-versus-crisis-management) ### Terms Used in Operational Resilience and Crisis Management Organisations.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Feb 15, 2025 ###### [\[OR\] \[Vs\] Operational Resilience Versus Business Continuity Management](https://blog.bcm-institute.org/operational-resilience/or-vs-operational-resilience-versus-business-continuity-management) ### Terms Used in Operational Resilience and Business Continuity Management .. [Azizah Nurdin](https://blog.bcm-institute.org/operational-resilience/author/azizah-nurdin) Jan 7, 2025 ###### [OR-5000 Hybrid Course Schedule 2026 \[Run 2H\]](https://blog.bcm-institute.org/operational-resilience/or-5000-hybrid-schedule-run2h) This is Run 2H of OR-5000 Operational Resilience Expert Implementer Hybrid .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Dec 9, 2024 ###### [\[OR\] Rationale for Operational Resilience](https://blog.bcm-institute.org/operational-resilience/or-rationale-for-operational-resilience) ### Rationale for Operational Resilience Operational resilience has emerged as a.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Dec 9, 2024 ###### [\[OR\] Key ISO Standards for Understanding Operational Resilience](https://blog.bcm-institute.org/operational-resilience/or-key-iso-standards-for-understanding-operational-resilience) ### Key ISO Standards for Understanding OR .. [Dr Goh Moh Heng](https://blog.bcm-institute.org/operational-resilience/author/dr-goh-moh-heng) Oct 18, 2024 ###### [\[OR\] \[EL\] Lesson 8 Improve Lesson Learnt](https://blog.bcm-institute.org/operational-resilience/improve-lesson-learnt) ### Lesson 8 Improve Lesson Learnt .. [Gan Kwai Laing](https://blog.bcm-institute.org/operational-resilience/author/gan-kwai-laing) Oct 18, 2024 ###### [\[OR\] \[EL\] Lesson 7 Conduct Scenario Testing](https://blog.bcm-institute.org/operational-resilience/conduct-scenario-testing) ### Lesson 7 Conduct Scenario Testing .. [Kenneth Yap](https://blog.bcm-institute.org/operational-resilience/author/kenneth-yap) Oct 18, 2024 ###### [\[OR\] \[EL\] Lesson 6 Set Impact Tolerance](https://blog.bcm-institute.org/operational-resilience/set-impact-tolerance) ### Lesson 6 Set Impact Tolerance .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Oct 18, 2024 ###### [\[OR\] \[EL\] Lesson 5 Map Processes and Resources](https://blog.bcm-institute.org/operational-resilience/map-processes-and-resources) ### Lesson 5 Map Processes and Resources .. [Kenneth Yap](https://blog.bcm-institute.org/operational-resilience/author/kenneth-yap) Oct 18, 2024 ###### [\[OR\] \[EL\] Lesson 4 Identify Critical Business Services](https://blog.bcm-institute.org/operational-resilience/or-el-lesson-4-identify-critical-business-services) ### Lesson 4 Identify Critical Business Services .. [Rose Lam](https://blog.bcm-institute.org/operational-resilience/author/rose-lam) Oct 17, 2024 ###### [\[OR\] \[EL\] Lesson 3 OR Planning Methodology Framework and Principles](https://blog.bcm-institute.org/operational-resilience/or-planning-methodology-framework-and-principles) ### Lesson 2 OR Planning Methodology: Framework and Principles .. [Rose Lam](https://blog.bcm-institute.org/operational-resilience/author/rose-lam) Oct 16, 2024 ###### [\[OR\] \[EL\] Lesson 2 OR Terminology and Related Concepts](https://blog.bcm-institute.org/operational-resilience/or-terminology-and-related-concepts) ### Lesson 2 OR Terminology and Related Concepts .. [Dr Goh Moh Heng](https://blog.bcm-institute.org/operational-resilience/author/dr-goh-moh-heng) Oct 15, 2024 ###### [\[OR\] \[EL\] Lesson 1 Overview of Operational Resilience](https://blog.bcm-institute.org/operational-resilience/overview-of-operational-resilience) ### Lesson 1 Overview of Operational Resilience .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3-S5\] \[3-4\] Review and Report IQR: Monitoring and Reporting](https://blog.bcm-institute.org/operational-resilience/or-p3-s5-3-4-review-and-report-iqr-monitoring-and-reporting) #### [![OR PM Sustaining Your Operational Resilience Program](https://no-cache.hubspot.com/cta/default/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020) ### \[3-4\] Monitoring.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3-S5\] \[3-3\] Review and Report IQR: Action Plan Implementation](https://blog.bcm-institute.org/operational-resilience/or-p3-s5-3-3-review-and-report-iqr-action-plan-implementation) #### [![OR PM Sustaining Your Operational Resilience Program](https://no-cache.hubspot.com/cta/default/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020) ### \[3-3\].. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3-S5\] \[3-2\] Review and Report IQR: Final Report](https://blog.bcm-institute.org/operational-resilience/or-p3-s5-3-2-review-and-report-iqr-final-report) #### [![OR PM Sustaining Your Operational Resilience Program](https://no-cache.hubspot.com/cta/default/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020) ### \[3-2\] Finalizing.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3-S5\] \[3-1\] Review and Report IQR: Management Response](https://blog.bcm-institute.org/operational-resilience/or-p3-s5-3-1-review-and-report-iqr-management-response) #### [![OR PM Sustaining Your Operational Resilience Program](https://no-cache.hubspot.com/cta/default/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020) ### \[3-1\] Management.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3-S5\] \[2-4\] Conduct IQR: Draft Report](https://blog.bcm-institute.org/operational-resilience/or-p3-s5-2-4-conduct-iqr-draft-report) ### \[2-4\] Drafting the IQR Report .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3-S5\] \[2-3\] Conduct IQR: Data Analysis](https://blog.bcm-institute.org/operational-resilience/or-p3-s5-2-3-conduct-iqr-data-analysis) #### [![OR PM Sustaining Your Operational Resilience Program](https://no-cache.hubspot.com/cta/default/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020) ### \[2-3\] Data.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3-S5\] \[2-2\] Conduct IQR: Testing And Evaluation](https://blog.bcm-institute.org/operational-resilience/or-p3-s5-2-2-conduct-iqr-testing-and-evaluation) #### [![OR PM Sustaining Your Operational Resilience Program](https://no-cache.hubspot.com/cta/default/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020) ### \[2-2\] Testing.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3-S5\] \[2-1\] Conduct IQR: On-Site Review](https://blog.bcm-institute.org/operational-resilience/or-p3-s5-2-1-conduct-iqr-on-site-review) #### [![OR PM Sustaining Your Operational Resilience Program](https://no-cache.hubspot.com/cta/default/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020) ### \[2-1\] Conducting.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3-S5\] \[1-5\] Prepare IQR: Communication And Agreement](https://blog.bcm-institute.org/operational-resilience/or-p3-s5-1-5-prepare-iqr-communication-and-agreement) #### [![OR PM Sustaining Your Operational Resilience Program](https://no-cache.hubspot.com/cta/default/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020) ### \[1-5\].. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3-S5\] \[1-4\] Prepare IQR: Data Preparation](https://blog.bcm-institute.org/operational-resilience/or-p3-s5-1-4-prepare-iqr-data-preparation) #### [![OR PM Sustaining Your Operational Resilience Program](https://no-cache.hubspot.com/cta/default/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020) ### \[1-4\] Data.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3-S5\] \[1-3\] Prepare IQR: Review Criteria](https://blog.bcm-institute.org/operational-resilience/or-p3-s5-1-3-prepare-iqr-review-criteria) #### [![OR PM Sustaining Your Operational Resilience Program](https://no-cache.hubspot.com/cta/default/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020) ### \[1-3\] Developing.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3-S5\] \[1-2\] Prepare IQR: Reviewer Selection](https://blog.bcm-institute.org/operational-resilience/or-p3-s5-1-2-prepare-iqr-reviewer-selection) #### [![OR PM Sustaining Your Operational Resilience Program](https://no-cache.hubspot.com/cta/default/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020) ### \[1-2\] Selecting.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3\] \[S4\] \[SA\] \[3-1\] Conduct Reporting & Action Planning: Develop a Self-Assessment Report](https://blog.bcm-institute.org/operational-resilience/or-p3-s4-conduct-reporting-action-planning-develop-a-self-assessment-report) #### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3-S4\] \[3-2\] Conduct Reporting & Action Planning: Present Report to Management](https://blog.bcm-institute.org/operational-resilience/or-p3-s4-conduct-reporting-action-planning-present-report-to-management) #### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3-S4\] \[3-3\] Conduct Reporting & Action Planning: Develop an Action Plan](https://blog.bcm-institute.org/operational-resilience/or-p3-s4-conduct-reporting-action-planning-develop-an-action-plan) #### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3-S4\] \[2-4\] Perform Assessment: Rate Performance](https://blog.bcm-institute.org/operational-resilience/or-p3-s4-perform-assessment-rate-performance) #### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3-S4\] \[2-3\] Perform Assessment: Analyse & Discuss Findings](https://blog.bcm-institute.org/operational-resilience/or-p3-s4-perform-assessment-analyse-discuss-findings) #### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3\] \[S4\] \[SA\] \[2-2\] Perform Assessment: Conduct Interviews & Surveys](https://blog.bcm-institute.org/operational-resilience/or-p3-s4-perform-assessment-conduct-interviews-surveys) #### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3\] \[S4\] \[SA\] \[2-1\] Perform Assessment: Review Documentation](https://blog.bcm-institute.org/operational-resilience/or-p3-s4-perform-assessment-review-documentation) #### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3\] \[S4\] \[SA\] \[1-1\] Prepare Self-Assessment: Define Scope & Objectives](https://blog.bcm-institute.org/operational-resilience/or-p3-s4-prepare-self-assessment-define-scope-objectives) #### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3\] \[S4\] \[SA\] \[1-4\] Prepare Self-Assessment: Gather Data & Evidence](https://blog.bcm-institute.org/operational-resilience/gather-data-evidence) #### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3\] \[S4\] \[SA\] \[1-3\] Prepare Self-Assessment: Assemble Assessment Team](https://blog.bcm-institute.org/operational-resilience/or-p3-s4-prepare-self-assessment-assemble-assessment-team) #### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3\] \[S4\] \[SA\] \[1-2\] Prepare Self-Assessment: Identify Assessment Criteria](https://blog.bcm-institute.org/operational-resilience/or-p3-s4-prepare-self-assessment-identify-assessment-criteria) #### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3-S5\] \[1-1\] Prepare IQR: Scope Determination](https://blog.bcm-institute.org/operational-resilience/or-p3-s5-1-1-prepare-iqr-scope-determination) #### [![OR PM Sustaining Your Operational Resilience Program](https://no-cache.hubspot.com/cta/default/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020) ### \[1-1\] Defining.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024 ###### [\[OR\] \[P3\] \[S3\] \[TA-1\] Implement Operational Resilience Training and Awareness Program](https://blog.bcm-institute.org/operational-resilience/or-p3-s3-operational-resilience-training-and-awareness-program) ### .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jul 21, 2024 ###### [Operational Resilience Vs Third-Party Risk Management](https://blog.bcm-institute.org/operational-resilience/operational-resilience-vs-third-party-risk-management) .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jul 21, 2024 ###### [Operational Resilience Vs Cyber Resilience](https://blog.bcm-institute.org/operational-resilience/operational-resilience-vs-cyber-resilience) .. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jul 11, 2024 ###### [\[OR\] \[BoK 15\] \[CA\] Apply for Certification Conduct Independent Quality & Assurance Review \[P3-S5\]](https://blog.bcm-institute.org/operational-resilience/apply-for-certification-conduct-independent-quality-assurance-review) #### Certification Application: Using Operational Resilience Body of Knowledge 15.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jul 11, 2024 ###### [\[OR\] \[BoK 14\] \[CA\] Apply for Certification Provide Self-Assessment \[P3-S4\]](https://blog.bcm-institute.org/operational-resilience/apply-for-certification-provide-self-assessment) #### Certification Application: Using Operational Resilience Body of Knowledge 14.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jul 11, 2024 ###### [\[OR\] \[BoK 13\] \[CA\] Apply for Certification Implement Training and Awareness \[P3-S3\]](https://blog.bcm-institute.org/operational-resilience/apply-for-certification-implement-training-and-awareness) #### Certification Application: Using Operational Resilience Body of Knowledge 13.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jul 11, 2024 ###### [\[OR\] \[BoK 12\] \[CA\] Apply for Certification Develop Communication Strategy](https://blog.bcm-institute.org/operational-resilience/apply-for-certification-develop-communication-strategy) #### Certification Application: Using Operational Resilience Body of Knowledge 12.. [Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jul 11, 2024 ###### [\[OR\] \[BoK 5\] \[CA\] Apply for Certification Develop and Embed Governance \[P1-S5\]](https://blog.bcm-institute.org/operational-resilience/apply-for-certification-develop-and-embed-governance) #### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/efa0b730-95e2-4553-91a7-883f672ef676.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/efa0b730-95e2-4553-91a7-883f672ef676) #### Certification.. **Comments** ### More Posts [![New Call-to-action](https://no-cache.hubspot.com/cta/default/3893111/d41714c9-8019-4282-95bf-08d62ddc4710.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d41714c9-8019-4282-95bf-08d62ddc4710) ![BCMIWhiteLogoSmall.png](https://blog.bcm-institute.org/hs-fs/hubfs/Blog%20Testing/BCMIWhiteLogoSmall.png?width=72&name=BCMIWhiteLogoSmall.png "BCMIWhiteLogoSmall.png") All rights reserved. Copyright 2026