Operational Resilience Series
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What is the Operational Resilience Body of Knowledge (OR BoK)?

This guide contains the three (3) primary domains that govern the fifteen (15) body of knowledge needed for an Operational Resilience (OR) professional.

This section provides an overview of the OR BoK domain and OR BOK. Access to each OR Body of Knowledge starts with a review of one of the five individual stages within the three phases of the OR planning methodology. 

Azizah Nurdin
Operational Resilience Certified Planner-Specialist-Expert

Operational Resilience Body of Knowledge

The Operational Resilience Body of Knowledge (OR BoK) is an all-inclusive term that describes the sum of the body of knowledge within the Operational Resilience (OR) profession.

  • Aim to identify and describe the professions' most generally accepted core knowledge.
  • Serve as a condensed representation of the OR BoK for BCM Institute for applicants submitting their OR or ORA certification application.

 

You as a Candidate Preparing for Your Online Qualifying Examination

 

[BL-OR] [3] What is BL-OR-3 Course? New call-to-action New call-to-action   ORCS Operational Resilience Certified Specialist Certification (Size 75)
[BL-OR] [3-4-5] What is BL-OR-5 Course? New call-to-action New call-to-action New call-to-action ORCE Operational Resilience Certified Expert Certification (Size 50)
ORA-300 New call-to-action New call-to-action   Operational Resilience Audit Specialist (ORAS) Certification
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Study these terminologies to prepare for your ORCP-ORCS-ORCE examination.

Under Construction: To duplicate for CL 2 and CL 3 for ORCS and ORCE.  The duplicate for ORAS and ORAE.

 

New call-to-action New call-to-action ORCP Operational Resilience Certified Planner Certification ORCS Operational Resilience Certified Specialist Certification ORCE Operational Resilience Certified Expert Certification (Size 100)
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You as an OR Certification Applicant

When you are applying for your ORCS or ORCE certification, you are expected to demonstrate your experience in 4 of the OR BoK if you are applying for the ORCS/ ORAS and 8 (of the 15 OR BoK) of the OR BoK if you are applying for the ORCE/ ORAE.

This section overviews the three (3) OR BoK domains and fifteen (15) OR BoK. 

OR BoK Domain.  Incidentally, the three OR BoK domains are the three phases of the OR Planning methodology. 

OR BoK.  Each phase has five stages, forming the 15 OR BoK, the three domain (or phase) multiple by five stages.

Access to each OR Body of Knowledge starts with a review of one of the five individual stages within each of the three OR BoK domains or phases of the OR planning methodology. 

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[P1] Plan Phase  [P2] Implement Phase 

[P3] Sustain Phase 

BoK 1 to 5 BoK 6 to 10

BoK 11 to 15

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How Many OR BoK Do You Need When Applying for Your Certification?

When participants have completed their Specialist or Expert-level qualifying examination, they will apply for their certification, depending on their years of experience.

If you apply for your ORCS, you must have at least one year of OR or related experience. You must provide the Certification Review Committee with four of the fifteen OR BoK in your application form.

How do you reference the Body of Knowledge for your certification application?

An example of what constituted experience for the OR applicant to justify his or her relevant experience for a particular BoK.  The detailed explanation in each stage will be reflected as the relevant approach.

For example, stage one of the five stages is "Identify Critical Business Services, " which is the "Implement" phase or the second phase of the OR planning methodology. 

When you have decided to use BoK 6 as part of justifying your OR certification application, the steps and activities "Determine which business services are critical" from the BoK "Identify Critical Business Services" stage must match the applicants' experience. 

Operational Resilience Body of Knowledge (OR BoK) Domain P1 BoK 1 to 5

Operational Resilience (OR) Body of Knowledge (BoK) Domain P1
OR BoK Domain P1 Consisting of BoK 1 to 5
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OR BoK 1 to 5
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OR PM Plan Assess Capability and Maturity OR PM Plan Analyse Gap New call-to-action New call-to-action OR PM Develop and Embed Governance
Operational Resilience New call-to-action New call-to-action New call-to-action  
Operational Resilience Audit New call-to-action New call-to-action New call-to-action  

 

Operational Resilience Body of Knowledge (OR BoK) Domain P2 BoK 6 to 10

Operational Resilience (OR) Body of Knowledge (BoK) Domain P2 "Implement Phase"
OR BoK Domain P2 Consisting of BoK 6 to 10
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OR BoK 6 to 10
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Operational Resilience Body of Knowledge (OR BoK) Domain P3 BoK 11 to 15

Operational Resilience (OR) Body of Knowledge (BoK) Domain P3 "Sustain Phase"
OR BoK Domain P3 Consisting of BoK 11 to 15
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OR BoK 11 to 15
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OR PM Sustain Introduce Cultural Change Management OR PM Develop Communication Strategy OR PM Implement Training and Awareness OR PM Sustain Provide Self-assessment New call-to-action

 

 

Operational Resilience (OR) Body of Knowledge (BoK) Domain
[P1] Plan Phase [P2] Implement Phase [P3] Sustain Phase
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Operational Resilience Body of Knowledge (OR BoK) Domain P1 BoK 1 to 5

OR BoK Domain P1 Consisting of BoK 1 to 5
Operational Resilience Body of Knowledge Domain P1 or OR BoK P1 provides the minimum expectation for an OR or ancillary professional in the [Plan] Phase of the OR Planning Methodology.
OR BoK "Plan" Body of Knowledge BoK Key Activities to Demonstrate Competency

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Assess Capability and Maturity  Conduct an OR maturity assessment and determine the organisation's OR baseline capability.
New call-to-action Analyse Gap Identify and prioritise the closure of OR gaps.
New call-to-action Develop Strategy Roadmap Develop an OR strategy and roadmap which utilises existing capabilities and is approved by the executive management with the aim of removing organisational silos, promoting cross-functional responsibility and a culture of resilience practices within the fabric of the organisation.
New call-to-action Confirm Risk Appetite Define risk appetite with top-down KPIs and KRIs.
New call-to-action Develop and Embed Governance  Embed operational resilience in the governance structure

 

Operational Resilience Body of Knowledge (OR BoK) Domain P2 BoK 6 to 10

OR BoK Domain P2 Consisting of BoK 6 to 10
Operational Resilience Body of Knowledge Domain P2 or OR BoK P2 provides the minimum expectation for an OR or ancillary professional in the [Implement] Phase of the OR Planning Methodology
OR BoK "Implement" Body of Knowledge BoK Key Activities to Demonstrate Competency
New call-to-action Identify Critical Business Services

Determine which business services are critical

New call-to-action Map Processes and Resources Map the resources (people, processes, technology, facilities and information) necessary to support the delivery of products and services. 
New call-to-action Set Impact Tolerance Assess how a disruptive event impacts business services and propose with justification the acceptable impact tolerances.
New call-to-action Conduct Scenario Testing Test the organisation's ability to manage service delivery within impact tolerance in different scenarios.
New call-to-action Improve Lesson Learnt Improve and communicate remediation and vulnerabilities after scenario testing.

 

Operational Resilience Body of Knowledge (OR BoK) Domain P3 BoK 11 to 15

OR BoK Domain P3 Consisting of BoK 11 to 15
Operational Resilience Body of Knowledge Domain P3 or OR BoK P3 provides the minimum expectation for an OR or ancillary professional in the [Sustain] Phase of the OR Planning Methodology
OR BoK "Sustain" Body of Knowledge BoK Key Activities to Demonstrate Competency
New call-to-action Introduce Cultural  Change Management Embed OR into change management processes and procedures focusing on the cultural aspect.
New call-to-action Develop Communication Strategy Create and communicate internally and externally, ensuring roles are fully understood during a disruptive event.
New call-to-action Implement Training and Awareness

Provide teams with the knowledge, experience and expertise to help protect organisations from operational incidents.

New call-to-action Provide Self-assessment Document the organisation's OR journey and how they have achieved compliance with the regulations.
New call-to-action Conduct Independent Quality Review Enable internal review of OR capability.

 

 

Learn more about OR-300 [OR-3], ORA-300 [ORA-3], OR-5000 [OR-5] and ORA-5000 [ORA-5]


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