---
title: "[OR] [P3] [S4] [SA] [2-1] Perform Assessment: Review Documentation"
description: "[OR] [P3-S4] [2-1] Perform Assessment: Review Documentation"
image: https://blog.bcm-institute.org/hubfs/ORPM%20Morepost/ORPM%20P3-S4/ORPM_S4_Review%20Documentation.png
---
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###### \[OR\] \[P3-S4\] Provide Self Assessment
# \[OR\] \[P3\] \[S4\] \[SA\] \[2-1\] Perform Assessment: Review Documentation
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/17c11379-32e9-40fe-aea8-b062aff5f24c)Document review is a critical component of the self-assessment process in the Sustain phase of the Operational Resilience (OR) planning methodology.
By examining relevant documents, you can gather evidence to support your evaluation of your organisation's resilience performance.
Key considerations for document review include selecting the most relevant documents, carefully analysing their content, extracting key data points, comparing information with established criteria, and assessing the completeness and accuracy of the documentation.
By thoroughly reviewing relevant documents, you can gain valuable insights into your organisation's OR practices, identify areas for improvement, and demonstrate compliance with regulatory requirements.
This will contribute to a comprehensive and objective self-assessment.
This is the introductory blog \[OR-P3-S4\] to Stage 4 of the "SUSTAIN" phase of the OR Planning Methodology. It is a pre-reading for participants attending the Operational Resilience Expert Implementer course.
[Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Sep 17, 2024
###### Operational Resilience Certified Planner-Specialist-Expert
#### [](https://cta-redirect.hubspot.com/cta/redirect/3893111/17c11379-32e9-40fe-aea8-b062aff5f24c)[](https://cta-redirect.hubspot.com/cta/redirect/3893111/02aa5bbf-4770-457a-abc2-ea8ae897fb1f)[](https://cta-redirect.hubspot.com/cta/redirect/3893111/3627c18f-0db3-470b-930d-bfa2b4c47020)
### \[2-1\] Reviewing Documentation
Document review is a critical component of the self-assessment process in the Sustain phase of the Operational Resilience (OR) planning methodology.
[![ORPM \[S4\] Review Documentation](https://no-cache.hubspot.com/cta/default/3893111/d13ef988-17ee-4400-9d5a-ba27b9347e62.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d13ef988-17ee-4400-9d5a-ba27b9347e62)By examining relevant documents, you can gather evidence to support your evaluation of your organisation's resilience performance.
Key considerations for document review include selecting the most relevant documents, carefully analysing their content, extracting key data points, comparing information with established criteria, and assessing the completeness and accuracy of the documentation.
#### **Purpose**
Document review is a critical component of the self-assessment process in the Sustain phase of the Operational Resilience (OR) planning methodology.
By examining relevant documents, you can gather evidence to support your evaluation of your organisation's resilience performance.
#### **Key Considerations**
- **Document Selection:** Identify the most relevant documents that provide insights into your organisation's OR practices. This may include:
- Risk assessments
- Business continuity and disaster recovery plans
- Incident reports
- Audit reports
- Policy and procedure manuals
- Training records
- Performance metrics
- **Document Analysis:** Carefully review the selected documents to extract relevant information and assess their alignment with your OR strategy and objectives.
- **Data Extraction:** Identify and extract key data points from the documents, such as dates, events, outcomes, and lessons learned.
- **Comparison with Criteria:** Compare the information extracted from the documents with your established assessment criteria.
- **Document Completeness:** Evaluate the completeness and accuracy of the documentation. Identify any gaps or inconsistencies that may need to be addressed.
#### **Additional Tips**
- **Use a structured approach:** Develop a checklist or template to guide your document review process.
- **Consider the time frame:** Review documents from the past year or longer to assess trends and changes in your organisation's resilience practices.
- **Involve relevant stakeholders:** Seek expert input in different areas to ensure a comprehensive review.
- **Document findings:** Record your findings and observations for future reference and analysis.
By thoroughly reviewing relevant documentation, you can gather valuable evidence to support your self-assessment and identify areas for improvement in your organization's operational resilience.
| **\[ORPM\] Operational Resilience Planning Methodology** | | | |
| --- | --- | --- | --- |
| **\[P3\] Sustain Phase \[S4\] Perform Assessment** | | | |
| **2-1** | **2-2** | **2-3** | **2-4** |
| [![ORPM \[S4\] Review Documentation](https://no-cache.hubspot.com/cta/default/3893111/d13ef988-17ee-4400-9d5a-ba27b9347e62.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d13ef988-17ee-4400-9d5a-ba27b9347e62) | [![ORPM \[S4\] Conduct Interviews & Surveys](https://no-cache.hubspot.com/cta/default/3893111/adbce571-8bbd-4a4f-bd4b-4d38fe1ce097.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/adbce571-8bbd-4a4f-bd4b-4d38fe1ce097) | [![ORPM \[S4\] Analyse & Discuss Findings](https://no-cache.hubspot.com/cta/default/3893111/4b01edd4-666a-48c0-8dd6-0b5f5c1cc49a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/4b01edd4-666a-48c0-8dd6-0b5f5c1cc49a) | [![ORPM \[S4\] Rate Performance](https://no-cache.hubspot.com/cta/default/3893111/3c3e5cb8-05f1-4f5b-bf7d-02e111b9416a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3c3e5cb8-05f1-4f5b-bf7d-02e111b9416a) |
#### Additional Explanatory Note
| | **Definition** | **Explanation** | **Definition** | |
| --- | --- | --- | --- | --- |
| | **Self-Assessment** | is to capture and document the steps taken towards operational resilience. is to provide a comprehensive and objective evaluation of the organisation's strategy and ability to respond to disruptions. | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/2176d9f1-f7d6-486b-b71e-87a09943a555) | |
| | **Self-Assessment Document** | is to demonstrate the organisation’s resilience journey and how they have achieved compliance with the regulations. | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/75d57436-1373-4542-8563-948d72ad619e) | |
| | **Important Business Service** | is a service provided by an organisation, or by another person on behalf of the organisation, to one or more clients which, if disrupted, could: - cause intolerable harm to any one or more of the organisation’s clients, or - pose a risk to the soundness, stability or resilience of the financial system or the orderly operation of the financial markets. | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/64cc4834-c078-4a9e-b033-304eee06ce70) | |
| | **Critical Business Service** | is a business service that, if disrupted, is likely to significantly impact the FSI’s safety and soundness, its customers or other FSI that depend on the business service. | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/9f906ebc-f9d2-4053-9e6f-586799079049) | |
| | **Critical Operations** | is defined as a business output that, if interrupted during the operational period, will cause financial loss, damage, or interruption to the delivery of goods or services essential to the organization’s continued operation or success. | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/85335fc5-5334-4da8-a18f-502da7524ca8) | |
| | | | | |
##### "Sustain" Phase of the OR Roadmap
| **Introduce Culture Change** | **Develop Communication Strategy** | **Implement Training and Awareness** | **Provide Self-assessment** | **Conduct Independent Quality Review** | |
| --- | --- | --- | --- | --- | --- |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/3668f599-8d2a-44e3-882d-b1219d30cdd7) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/9e169987-fcde-4b09-afd3-aa01a6ebe9b3) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/c1f2028b-0c55-4571-81b2-54220525cb6b) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/02aa5bbf-4770-457a-abc2-ea8ae897fb1f) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/b655b64d-a554-4981-b9e5-5b839ac2d451) | |
#### More Information About Operational Resilience OR-5000 \[BL-OR-5\] or OR-300 \[BL-OR-3\] Course
To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/3530eccb-515d-401e-afc2-3469e26d7fbf) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/fdd4fa9c-ed69-40c1-925f-4eb6a1c5c255) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/77a34b84-0a6d-44f8-b8d6-6ab04cdf5edd) |
| --- | --- | --- |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/6e5c0cda-39b9-4bbd-b3d4-4cf46a790b14) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/a68a08aa-36d3-4216-9551-202c9fde06ea) | [![ \[BL-OR\] \[3-4-5\] View Schedule](https://no-cache.hubspot.com/cta/default/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069) |
| [![\[BL-OR\] \[3\] FAQ OR-300](https://no-cache.hubspot.com/cta/default/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091) | If you have any questions, click to contact us.[![Email to Sales Team \[BCM Institute\]](https://no-cache.hubspot.com/cta/default/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/7f2718a4-ea80-4f84-a319-dc2d4df37a46) |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/32739296-1993-4215-8dbf-5b3e1caa8f40) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/f2bd8eb1-32d2-4732-9267-ea53223cf58f) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6) |
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