[OR] [P3-S5] Conduct Independant Quality & Assurance Review
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[OR] [P3-S5] [3-2] Review and Report IQR: Final Report

The IQR report is a crucial deliverable that summarizes the review's findings and provides recommendations for improvement. A well-structured and informative report will be valuable for your organization in making informed decisions and guiding future actions.

Key considerations for finalizing the report include reviewing and revising the draft, seeking stakeholder feedback, incorporating necessary changes, ensuring clarity and conciseness, and using visuals to enhance understanding.

By carefully following these steps, you can produce a high-quality report that effectively communicates the IQR results and guides your organization's future actions.

The final report should be distributed to relevant stakeholders, including senior management, department heads, and regulatory bodies. Additionally, be prepared to address any questions or concerns arising after the report is released. By effectively communicating the IQR's findings and recommendations, you can drive positive change and enhance your organization's operational resilience.

This is the introductory blog [OR-P3-S5] to Stage 5 of the "SUSTAIN" phase of the OR Planning Methodology.  It is a pre-reading for participants attending the Operational Resilience Expert Implementer course.

Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

OR PM Sustaining Your Operational Resilience Program

[3-2] Finalizing the IQR Report

ORPM Final ReportThe Independent Quality and Assurance Review (IQR) report is a crucial deliverable that summarizes the review's findings and provides recommendations for improvement.

A well-structured and informative report will be valuable for your organization in making informed decisions and guiding future actions.

Key considerations for finalizing the report include reviewing and revising the draft, seeking stakeholder feedback, incorporating necessary changes, ensuring clarity and conciseness, and using visuals to enhance understanding.

By carefully following these steps, you can produce a high-quality report that effectively communicates the IQR results and guides your organization's future actions.

Purpose

The final IQR report is a comprehensive document that summarizes the review's findings and provides recommendations for improvement.

It is a valuable resource for your organization, informing decision-making and guiding future actions.

Key Considerations

  • Review and Revise: Carefully review the draft report to ensure accuracy, clarity, and consistency. Make any necessary revisions to improve its overall quality and effectiveness.

  • Seek Feedback: Share the draft report with key stakeholders to gather feedback and address concerns.

  • Finalize the Report: Incorporate any necessary changes based on the feedback received and finalize the report.

  • Distribution: Determine who should receive the final report. This may include senior management, relevant departments, and regulatory bodies.

  • Follow-Up: Be prepared to address any questions or concerns arising after distributing the report.

Additional Tips

  • Use Clear and Concise Language: Ensure the report is easy to understand and avoids technical jargon.

  • Use Visuals: Incorporate visuals (e.g., charts, graphs) to enhance understanding and make the report more engaging.

  • Highlight Key Findings: Clearly emphasize the most important findings and recommendations.

  • Provide Context: Provide context for the findings, explaining how they relate to your organization's specific circumstances.

  • Call to Action: Conclude the report with a clear call to action, outlining the recommended steps for addressing identified weaknesses and improving operational resilience.

By following these guidelines, you can produce a high-quality IQR report that effectively communicates the review's findings and guides your organization's future actions.


Additional Explanatory Note 


  Definition Explanation Definition  
  Self-Assessment

is to capture and document the steps taken towards operational resilience.

is to provide a comprehensive and objective evaluation of the organisation's strategy and ability to respond to disruptions.

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  Self-Assessment Document is to demonstrate the organisation’s resilience journey and how they have achieved compliance with the regulations. New call-to-action  
  Important Business Service is a service provided by an organisation, or by another person on behalf of the organisation, to one or more clients which, if disrupted, could:
  • cause intolerable harm to any one or more of the organisation’s clients, or
  • pose a risk to the soundness, stability or resilience of the financial system or the orderly operation of the financial markets.
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  Critical Business Service is a business service that, if disrupted, is likely to significantly impact the FSI’s safety and soundness, its customers or other FSI that depend on the business service. OR Critical Business Services BCMPedia  
  Critical Operations is defined as a business output that, if interrupted during the operational period, will cause financial loss, damage, or interruption to the delivery of goods or services essential to the organization’s continued operation or success. OR Critical Operations  
         
"Sustain" Phase of the OR Roadmap
Introduce Culture Change Develop Communication Strategy Implement Training and Awareness Provide Self-assessment Conduct Independent Quality Review  
OR PM Sustain Introduce Cultural Change Management OR PM Develop Communication Strategy OR PM Implement Training and Awareness OR PM Sustain Provide Self-assessment New call-to-action  

More Information About Operational Resilience OR-5000 [BL-OR-5] or OR-300 [BL-OR-3] Course

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