Operational Resilience Series
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[Sustain] [OR] [P3-S3] Building Operational Resilience: Your Guide to Training and Awareness

In this blog, you are a OR lead is trying to level up your operational resilience game: Training and Awareness in Operational Resilience

So, you are diving headfirst into the dynamic world of Operational Resilience (OR)? Buckle up, professionals, because the next step is crucial: building awareness and equipping your team to handle disruptions like champs.

This blog post is your quick summary sheet to nailing the "Implement Training and Awareness" module of the "Sustain" phase of the OR Planning Methodology.

Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

OR PM Implement Training and Awareness

Building Operational Resilience: Your Guide to Training and Awareness

Are you new to the world of Operational Resilience (OR)? Do you want to ensure your organization can weather any storm?

If so, training and awareness are your superpowers! This blog dives into the "Implement Training and Awareness" module, your key to building a resilient workforce.

Why Train and Awaken?

Think of the OR as a fortress. You have strong walls (mitigation strategies) and sharp swords (incident response plans). But what if your guards are asleep or don't know how to use their weapons?

That's where training and awareness come in. They equip your people with the knowledge, skills, and attitude to recognize threats, activate defences, and keep your organization running smoothly, even when things get bumpy.

What is the Overall Plan to Implement OR Training and Awareness?

To implement training and awareness, you can consider the following steps:

  • Identify the key stakeholders and their roles in OR.
  • Develop a training plan that includes the training's objectives, scope, and content.
  • Deliver the training through various channels such as classroom sessions, online courses, and workshops.
  • Evaluate the effectiveness of the training by measuring the learning outcomes and feedback from the participants.

Who Needs What Level of Power-Up?

Not everyone needs the full-on berserker training. Just like a well-stocked armoury, you need different tools for different roles:

  • General Awareness: All hands on deck! Basic training for everyone covers the OR framework, key concepts, and why it matters. Think of it as everyone knowing where the emergency exits are.
  • Targeted Training: Some roles, like the OR core team, need more profound training. They are the knights on the front lines, mastering specific skills like incident management and recovery procedures.
  • ORCE Operational Resilience Certified Expert Certification (Size 50)Education and Certification: For the generals leading the charge, consider specialized education and certifications. They'll be the master strategists, ensuring your OR program is top-notch.

Training Methods: From Bootcamp to Brain Games

There's no one-size-fits-all approach. Mix and match these methods to create the perfect training blend for your team:

  • E-learning modules: Bite-sized knowledge nuggets, perfect for busy schedules.
  • On-the-job training: Learn by doing, shadowing experienced colleagues.
  • Testing and exercises: Practice makes perfect! Simulate disruptions to identify gaps and hone skills.
  • Workshops and seminars: Interactive learning for deeper understanding and collaboration.
  • Certification programs: Validate expertise and build confidence.

Remember: Training is not just about cramming facts. It's about building confidence, fostering a culture of resilience, and creating a team that can face any challenge together.

Become an OR Champion

Implementing training and awareness is not a solo quest. Here's how you can be the hero of your organization:

  • Identify your training needs: Assess your organization's specific risks and roles.
  • Choose the right tools: Tailor your training methods to your audience and goals.
  • Get buy-in from leadership: Show them the value of a resilient workforce.
  • Make it engaging and accessible: Keep it fun, interactive, and relevant to real-world scenarios.
  • Measure and improve: Track the impact of your training and adapt as needed.

Equipping your people with the power of training and awareness will build an organization that can more robustly bounce back from any challenge. So, grab your training sword, rally your team, and get ready to conquer the world of Operational Resilience!

Bonus Tip: Check out ISO 22301 for guidance on specific awareness requirements. Remember, there's no right way to do OR – tailor it to your unique needs and build a resilient future for your organization!

This blog post is just a taste of the "Implement Training and Awareness" module. Dive deeper into the course to become a true OR champion and lead your organization to resilience!

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]



To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.

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