[OR] Internal Stakeholders for Operational Resilience Program

It is important to identify the relevant internal stakeholders for your organisation and tailor your operational resilience program accordingly.

Engaging and collaborating with stakeholders effectively is crucial for building a robust and successful OR program.

This list is not exhaustive and may vary depending on the specific industry, size, and structure of the organisation.

Moh Heng Goh Feb 27, 2024

Roles and Responsibilities in Operational Resilience

Internal Stakeholders

Senior Management

CEO, CFO, COO, Risk Management Officer
Responsible for setting risk appetite, approving resources, and driving program implementation.

Risk Management Team

Identifies, assesses, and mitigates organisational risks, including operational ones.

Business Unit Leaders

Responsible for operational resilience within their specific areas, implementing controls and reporting on risks.

Information Technology (IT)

Ensures infrastructure and systems are resilient to disruptions.

Human Resources (HR)

Manages workforce continuity and ensures critical skills are available.

Legal and Compliance

Advises on regulatory requirements and ensures compliance with relevant laws and standards.

Internal Audit

Independently assesses the effectiveness of the operational resilience program.

Operations and Facilities

Responsible for maintaining physical infrastructure and ensuring its resilience.

Communications and Public Relations

Manages communication during disruptions and maintains stakeholder confidence.

Stakeholders for Operational Resilience Program

More Information About OR-5000 [OR-5] or OR-300 [OR-3]

To learn more about the course and schedule, click the buttons below for the OR-3 or OR-300 Operational Resilience Implementer course and the OR-5 or OR-5000 Operational Resilience Expert Implementer course.



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