Operational Resilience Expert Implementer Overview

Operational Resilience Course [OR-5]

Embark on a journey towards operational excellence with our comprehensive Operational Resilience (OR) implementation program. The content includes:

Plan and develop the initiation of the OR implementation:

• Assess Capability and Maturity
• Analyse Gap
• Develop a Strategy and Roadmap
• Confirm Risk Appetite
• Develop and Embed Governance
• Sustain Your Operational Resilience Program
• Introduce Cultural Change Management
• Develop a Communication Strategy
• Implement Training and Awareness
• Provide Self-assessment
• Conduct Independent Quality Review

Note: It is expected to be completed within eight weeks for the blended learning approach and five weeks for the hybrid approach.

Modules

Module 1 

This Operational Resilience (OR) Fundamentals package is ideal for a new OR practitioner who would like to know the end-to-end process of starting an Operational Resilience program for their organization and maintaining it once it has been implemented.  This is a workshop-facilitated online module.

Module 2 – Facilitated Online Workshop

Participants will be allowed to recognize and analyze types of operational disruptions, identify essential and critical business services, and perform scenario testing via hands-on and interactive sessions with fellow participants from various industries.

These are assessments to be done after pre-reading materials and guidance are disseminated. Participants are to attempt the templates for each concept per stage.

Senior industry practitioners, including current BCM and OR managers, consultants, and vice presidents from international financial institutions and higher education institutions, would facilitate this hands-on practice, which would be done via our online workshops.

Note: Participants must submit their assignment for each stage, which will be assessed at the end of each session (there are two sessions for Module 2). The tasks must be completed and submitted to the facilitator within two days after each session.

Module 3 & 4 – Fully Online

Module 3 discusses advanced issues in managing an operational resilience programme for an organization. Considerations in planning and execution are discussed, such as developing an operational resilience framework that enables it to satisfy regulatory requirements.

Like Module 2, pre-readings and guidance notes would be shared before participants join a two (2) 3-hour facilitated online workshop on different days.

It would then be followed up by Module 4, where participants will be taught about implementing building blocks to implement the operational resilience framework.

During the last three modules, management developed and approved the OR plan and program. The final “Manage” competency set involves learning how the other programs within your organization are synchronized with the OR program.

Participants would be provided pre-readings and guidance notes before they present in the two (2) 3-hour facilitated online workshop.

Module 3 & 4 – Hybrid (Onsite)

This course is also available onsite for Module 3 and Module 4 in designated Asian capitals.  The content is similar, except the course lasts two days.