Operational Resilience Series
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[OR] [P1-S0] A Guide to Operational Resilience Planning

This article delves into the "Operational Resilience Planning Methodology," a framework designed to help you build a robust and sustainable resilience program.

This is the introductory blog [OR-P1-S0] of the "PLAN" phase of the OR Planning Methodology.  It is a pre-reading for participants attending the Operational Resilience Expert Implementer course.

Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

Building a Resilient Organization: A Guide to Operational Resilience Planning

New call-to-actionThe ever-evolving business landscape demands a proactive approach to mitigating risk and ensuring continuity. Operational resilience, the ability to withstand and recover from disruptions, is no longer a luxury but a necessity for organizations of all sizes.

This article delves into the "Operational Resilience Planning Methodology," a framework designed to help you build a robust and sustainable resilience program.

The Three Pillars of Resilience

The methodology is structured around three key phases: Plan, Implement, and Sustain. Each phase builds upon the previous one, creating a comprehensive roadmap for success.

Plan: Laying the Groundwork

New call-to-actionProject Management
  • Define the scope, policy, framework, and standards governing your program.
  • Establish a maturity model to track your progress.
Gap Analysis
  • Identify the gaps between your current state and your desired level of resilience.
    • This analysis will inform your strategy and resource allocation.
Strategy and Roadmap
  • Develop a clear roadmap outlining your objectives, key initiatives, and timelines.
  • Secure buy-in from leadership and stakeholders.
Governance
  • Establish a robust governance structure with clear roles and responsibilities.
  • Ensure your program has the necessary sponsorship and resources to succeed.

Implement: Putting the Plan into Action

New call-to-actionCritical Business Services (CBS) Identification
  • Prioritize the services essential to your organization's core operations.
  • Understand their dependencies and potential vulnerabilities.
Impact Tolerance
  • Define acceptable levels of disruption for each CBS.
    • This will guide your resource allocation and recovery strategies.
Resource Interdependencies
  • Map the interdependencies between resources and processes to identify potential single points of failure.
Scenario Testing
  • Test your preparedness for various disruption scenarios, focusing on realistic and impactful events.
  • Refine your plans based on the results.
Training and Awareness
  • Educate and train employees on their roles and responsibilities in maintaining operational resilience.
  • Foster a culture of risk awareness and preparedness.

Sustain: Embedding Resilience into Your Culture

New call-to-actionCulture Change
  • Encourage a culture that prioritizes risk management and continuous improvement.
    • This requires leadership commitment and ongoing communication.
Self-Assessment and Independent Review
  • Regularly assess your program's effectiveness and identify areas for improvement.
  • Conduct independent reviews to ensure objectivity.
Continuous Improvement
  • Update and evolve your program based on lessons learned and emerging threats.
  • Embrace a proactive approach to resilience.

Beyond the Framework

This methodology provides a structured approach; remember, it's not a rigid formula. Adapt it to your specific organizational context and needs. Here are some additional considerations:

Scenario Testing
  • Do not get bogged down by aiming for the "inevitable."
  • Focus on testing for realistic and impactful disruptions that could truly challenge your organization.
Impact Tolerance
  • Translate quantitative metrics into qualitative terms that resonate with management.
  • Help them understand the impact of disruptions in a language they can relate to.
Cultural Shift
  • Building resilience is more than just implementing a process. It's about changing the way your organization thinks and behaves.
  • Encourage a culture of risk awareness and preparedness from the top down.

Summing Up ...

By following this framework and considering these additional points, you can embark on your journey towards building a truly resilient organization.

Remember, operational resilience is not a one-time project but an ongoing commitment to preparedness and continuous improvement. Start today and ensure your organization is ready to face whatever disruptions the future may hold.

 

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

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