[OR] [EL] Lesson 8 Improve Lesson Learnt

Lesson 8 Improve Lesson Learnt

This stage is essential for ensuring your operational resilience initiatives remain effective and adaptable.

This course is designed for senior management and professionals who want to understand how to prepare their organisation for any unforeseen event.

It is a good choice for senior management and professionals (and even beginners) who need a grounding in operational resilience concepts and would like a broad introduction to operational resilience (OR) as an organisational discipline.

Key terminologies are defined, and examples of crises are provided to reinforce understanding.

At the end of the module, participants would be able to:

What will you learn?

The learning objectives for this lesson are:

• Ensure that the lessons learnt before and after an operational disruption are documented
• Ensure continuous learning occurs after each disruptive event or finding from a scenario test has occurred.
• Analyse lessons and improve communication.

By the end of this lesson, you'll be equipped to:

• Foster a culture of continuous learning and improvement.
• Adapt your operational resilience strategies to evolving threats and challenges.
• Measure your organization's resilience through self-assessment.

Let's explore the final stage of the "Implement" phase and ensure your operational resilience efforts are sustainable and effective.

Flexible Learning at Your Pace

• Learn on your schedule: Pause and resume the module whenever it suits you.
• Take detailed notes: Use the built-in electronic notepad to capture key takeaways.
• Test your knowledge: A short quiz at the end will assess your understanding of the material.
  
  

Who Should Attend

Senior Management: CXOs, VPs, and other senior leaders are responsible for the organisation's overall health and well-being. They must understand operational resilience to make strategic decisions and ensure the organisation's preparedness.

Department Heads are the leaders: of departments most likely to be involved in a crisis response, such as Public Relations, Operations, Human Resources, Legal, Security, and IT. They must understand their role in the operational resilience plan and how their department contributes to the response.

Business Continuity Professionals: Those involved in developing and implementing business continuity plans would benefit from a deeper understanding of how operational resilience integrates with their work.

Risk Managers: Professionals responsible for identifying and mitigating risks would benefit from learning how operational resilience helps address potential crisis scenarios.

Other Professionals with Crisis Response Roles: Depending on the organisation's structure, this could include safety officers, emergency response personnel, and public information officers.

 

Operational Resilience E-Learning Package

 

More Information About Operational Resilience Courses

To learn more about the course and schedule, click the buttons below for the OR-300 Operational Resilience Implementer and OR-5000 Operational Resilience Expert Implementer courses.

	If you have any questions, click to contact us.