---
title: Regulatory Requirement for Operational Resilience
description: Regulatory Requirement for Operational Resilience
image: https://blog.bcm-institute.org/hubfs/Operational%20Resilience%20OR/Operational%20Resilience%20Morepost/IC_Operational%20Resilience_Regulations.png
---

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###### Operational Resilience Series

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# Regulatory Requirement for Operational Resilience

The increasing complexity of business operations and the potential for severe disruptions have prompted regulators worldwide to introduce specific requirements for operational resilience.

These regulations ensure organisations can withstand and recover from adverse events, protecting consumers and maintaining market stability.

It's important to note that these are just a few examples, and the regulatory landscape for operational resilience is evolving rapidly.

Organisations operating in multiple jurisdictions must navigate complex requirements to ensure compliance.

Understanding these regulations is crucial for organizations to build robust operational resilience programs and mitigate the risks associated with disruptions.

[Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jun 10, 2022

###### Operational Resilience Certified Planner-Specialist-Expert

#### [![Operational Resilience Regulations](https://no-cache.hubspot.com/cta/default/3893111/7c410e6c-79b2-4d55-86a0-1a6e340c433c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/7c410e6c-79b2-4d55-86a0-1a6e340c433c)

### Changing Regulatory Attention to Operational Resilience

Operational resilience has been a priority for the regulatory community for years. Today, the regulatory focus is on how effectively financial service institutions (FSIs) can prevent incidents and how FSIs can recover from them in the shortest possible time.

The respective authorities are setting requirements and expectations for financial institutions (FIs) to identify their critical or important business services, considering how disrupting them can impact their consumers, the industry, and the overall economy.

Regulatory authorities expect organizations such as the FSIs to understand their vulnerabilities and invest in protecting the end-users and themselves, their consumers, and the market to preserve the public's interest and retain continuity of supply of products and services, even during operational disruptions.

#### Regulatory and Governance Requirements

These are some of the regulations that have been published and are being circulated now. Please click the icon on the right for the latest copy of the regulatory requirement. However, if it is dated, please click the regulator's URL and search for "Operational Resilience."

##### International Regulators

| Basel Committee on Banking Supervision (BCBS) - Principles for Operational Resilience - Latest:[https://www.bis.org/bcbs/publ/d516.htm](https://www.bis.org/bcbs/publ/d516.htm) - Revision:  https://www.bis.org/bcbs/publ/d515.pdf - Website: [https://www.bis.org/](https://www.bis.org/)and search for "Operational Resilience" for the latest update | [![OR RR BIS Regulatory Requirement BIS Basel Committee on Banking Supervision](https://no-cache.hubspot.com/cta/default/3893111/eea48c66-96ee-4fd7-b3cb-6a17d31f699a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/eea48c66-96ee-4fd7-b3cb-6a17d31f699a) |
| --- | --- |
| Bank of England - **Operational Resilience: Statement of Policy** - Website: [https://www.bankofengland.co.uk/prudential-regulation/publication/2021/march/operational-resilience-sop](https://www.bankofengland.co.uk/prudential-regulation/publication/2021/march/operational-resilience-sop) - **Operational Resilience published by Prudential Regulation Authority (PRA)** - Access [https://www.bankofengland.co.uk/](https://www.bankofengland.co.uk/) and search for "Operational Resilience" for the latest update - Website: [https://www.bankofengland.co.uk/prudential-regulation](https://www.bankofengland.co.uk/prudential-regulation)and search for "Operational Resilience" for the latest update | [![OR RR BoE PRA Regulatory Requirement Prudential Regulation Authority Bank of England](https://no-cache.hubspot.com/cta/default/3893111/2fdebc9a-8d1d-45ff-8b28-967fd936d5b6.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/2fdebc9a-8d1d-45ff-8b28-967fd936d5b6) |
| - Financial Conduct Authority (FCA) - **PS21/3 Building operational resilience** - Website: [https://www.fca.org.uk/publications/policy-statements/ps21-3-building-operational-resilience](https://www.fca.org.uk/publications/policy-statements/ps21-3-building-operational-resilience) - Website: [https://www.fca.org.uk/](https://www.fca.org.uk/)and search for "Operational Resilience" for the latest update | [![OR RR BoE FCA Regulatory Requirement Financial Conduct Authority Bank of England](https://no-cache.hubspot.com/cta/default/3893111/18977581-db85-4931-afe5-b2ae2df0915a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/18977581-db85-4931-afe5-b2ae2df0915a) |
| Central Bank of Ireland - **Cross-Industry Guidance on Operational Resilience** - Website: [https://www.centralbank.ie/financial-system/operational-resilience-and-cyber/operational-resilience](https://www.centralbank.ie/financial-system/operational-resilience-and-cyber/operational-resilience) - Website: [https://www.centralbank.ie](https://www.centralbank.ie)and search for "Operational Resilience" for the latest update | [![OR RR CBI Regulatory Requirement Central Bank of Ireland](https://no-cache.hubspot.com/cta/default/3893111/39658243-5a72-4639-b786-d92225ffc6d5.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/39658243-5a72-4639-b786-d92225ffc6d5) |
| International Organization of Securities Commissions (IOSCO) - IOSCO consults on lessons learned from the operational resilience of trading venues and market intermediaries during the pandemic - Website: [https://www.iosco.org/news/pdf/IOSCONEWS631.pdf](https://www.iosco.org/news/pdf/IOSCONEWS631.pdf) - [https://www.iosco.org/library/pubdocs/pdf/IOSCOPD694.pdf](https://www.iosco.org/library/pubdocs/pdf/IOSCOPD694.pdf) - Proceed to [https://www.iosco.org](https://www.iosco.org) and search for "operational resilience" for the latest report published. | [![OR RR IOSCO Regulatory Requirement International Organization of Securities Commissions](https://no-cache.hubspot.com/cta/default/3893111/686c172d-d932-44fb-a4f1-a98eca32bf51.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/686c172d-d932-44fb-a4f1-a98eca32bf51) |
| European Commission - Digital Operational Resilience Act (DORA) - The European Commission published a draft DORA report on 24 September 2020 - Website: [https://ec.europa.eu/info/sites/default/files/business\_economy\_euro/banking\_and\_finance/200924-presentation-proposal-digital-operational-resilience\_en.pdf](https://ec.europa.eu/info/sites/default/files/business_economy_euro/banking_and_finance/200924-presentation-proposal-digital-operational-resilience_en.pdf) - This is related to regulatory documentation.  The Digital Operations Resilience Act, or DORA, is the European Union’s attempt to streamline the third-party risk management process across FSIs.  - Digital operational resilience for the financial sector  [https://data.consilium.europa.eu/doc/document/PE-41-2022-INIT/en/pdf](https://data.consilium.europa.eu/doc/document/PE-41-2022-INIT/en/pdf) | [![OR RR EC Regulatory Requirement European Commission](https://no-cache.hubspot.com/cta/default/3893111/6bd5fb57-05c2-4b10-b130-848bf2046823.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6bd5fb57-05c2-4b10-b130-848bf2046823) |
| Federal Reserve System (FED) - SR 20-24: Interagency Paper on Sound Practices to Strengthen Operational Resilience November 2020 - Website: [https://www.federalreserve.gov/supervisionreg/srletters/SR2024.htm](https://www.federalreserve.gov/supervisionreg/srletters/SR2024.htm) - Website: [https://www.federalreserve.gov/econres/notes/feds-notes/an-approach-to-quantifying-operational-resilience-concepts-20220701.htm](https://www.federalreserve.gov/econres/notes/feds-notes/an-approach-to-quantifying-operational-resilience-concepts-20220701.htm) - Website: [https://www.federalreserve.gov](https://www.federalreserve.gov)and search for "Operational Resilience" for the latest update - [Website: https://www.osfi-bsif.gc.ca/Eng/fi-if/rg-ro/gdn-ort/gl-ld/Pages/e21-dft.aspx](https://www.osfi-bsif.gc.ca/Eng/fi-if/rg-ro/gdn-ort/gl-ld/Pages/e21-dft.aspx) | [![OR RR FED Regulatory Requirement Federal Reserve System](https://no-cache.hubspot.com/cta/default/3893111/fc3f5f5e-c0a3-4bb0-955e-497e05212418.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/fc3f5f5e-c0a3-4bb0-955e-497e05212418) |
| Australian Prudential Regulation Authority - COVID-19: A real-world Test of operational resilience - Website: [https://www.apra.gov.au/covid-19-a-real-world-test-of-operational-resilience](https://www.apra.gov.au/covid-19-a-real-world-test-of-operational-resilience) - Prudential Standard CPS 230 Operational Risk Management (Draft) - Website: [https://www.apra.gov.au/sites/default/files/2022-07/Draft%20Prudential%20Standard%20CPS%20230%20Operational%20Risk%20Management.pdf](https://www.apra.gov.au/sites/default/files/2022-07/Draft%20Prudential%20Standard%20CPS%20230%20Operational%20Risk%20Management.pdf) - Website: [https://www.apra.gov.au](https://www.apra.gov.au)and search for "Operational Resilience" for the latest update | ![Logo_OR Regulatory Requirement_APRA](https://blog.bcm-institute.org/hs-fs/hubfs/Regulatory%20Requirement%20Company%20Logo/Logo_OR%20Regulatory%20Requirement_APRA.png?width=400&height=400&name=Logo_OR%20Regulatory%20Requirement_APRA.png)   |

##### Asian Regulators

| Hong Kong Monetary Authority (31 May 2022) - Supervisory Policy Manual (SPM): OR-2 on “Operational Resilience” - Website: [https://www.hkma.gov.hk/media/eng/doc/key-functions/banking-stability/supervisory-policy-manual/OR-2.pdf](https://www.hkma.gov.hk/media/eng/doc/key-functions/banking-stability/supervisory-policy-manual/OR-2.pdf) - **Objective**: To set out the HKMA’s supervisory approach to operational resilience and provide AIs with guidance on the general principles which they are expected to consider when developing their operational resilience framework. | [![OR RR HKMA Regulatory Requirement Hong Kong Monetary Authority](https://no-cache.hubspot.com/cta/default/3893111/b30af073-3a0c-4925-9ab9-116d9a510ce6.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b30af073-3a0c-4925-9ab9-116d9a510ce6) |
| --- | --- |
| Monetary Authority of Singapore (6 June 2022) Guidelines on Business Continuity Management Website: https://www.mas.gov.sg/regulation/guidelines/guidelines-on-business-continuity-management Website: https://www.mas.gov.sg/-/media/MAS/Regulations-and-Financial-Stability/Regulatory-and-Supervisory-Framework/Risk-Management/BCM-Guidelines/BCM-Guidelines-June-2022.pdf Click the links above and not the icon.  Click the right icon and search "Business Continuity Management" for the latest update. Objective: The Guidelines on Business Continuity Management (BCM) require financial institutions to adopt an end-to-end service-centric approach to ensuring the continuous delivery of critical business services to their customers. Financial Services Agency, The Japanese Government JFSA Basic Approach to Ensuring Operational Resilience (Draft) 16 Dec 2022 Website: https://www.fsa.go.jp/news/r4/ginkou/20221216.html   Reserve Bank of India (RBI) An updated “Guidance Note on Operational Risk Management and Operational Resilience" was released on April 30, 2024. The online version of the "Guidance Notes on ORM and OR."   Bangko Sentral Ng Pilipinas (BSP) Guidelines on Operational Resilience  The standard can be downloaded https://www.bsp.gov.ph/Regulations/Issuances%20of%20Policy%20Exposure%20Drafts/Draft\_Circular\_on\_Guidelines\_on\_Operational\_Resilience.pdf       North America Regulators Operational Resilience and Operational Risk Management - Draft guideline (2023) OSFI (Canada) views operational resilience as an essential objective of operational risk management and believes that operational resilience encompasses several risk management practices and capabilities; these include articulating risk appetite and setting risk tolerances for operational risk; identifying and analyzing critical operations, interconnections, and interdependencies; using scenarios and testing to assess resilience capabilities; and preventing, responding, adapting, recovering and learning from operational disruptions. Website: https://www.osfi-bsif.gc.ca/en/guidance/guidance-library/operational-resilience-operational-risk-management-draft-guideline-2023 |  |

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