Operational Resilience Series
BGBann_Playbook_Crisis Management

What are the Impact Types?

Impact types refer to the various negative effects or consequences of disruptions in an organization's operations.

 

Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

Impact Types

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BCMPedia Operational ResilienceOne important aspect of operational resilience is impact tolerance, which refers to an organization's ability to withstand the impact of a disruption to its critical business services.

Impact types refer to the various negative effects or consequences of disruptions in an organization's operations.

These impact types can vary depending on the nature and severity of the disruption and the organization's specific operations and dependencies.

In the context of operational resilience, the following are some common impact types that can result in disruption:

 

Impact

Description of Disruption

  Refers to the negative impact on an organization's ....
Operational ability to carry out its operations, such as delays, interruptions, or reduced efficiency.
Financial  finances, such as loss of revenue, increased costs, or damage to assets.
Operational  ability to carry out its operations, such as delays, interruptions, or reduced efficiency.
Reputational reputation, such as loss of customer trust, damage to brand image, or negative media coverage.
Legal and regulatory compliance with legal and regulatory requirements, such as fines, legal action, or loss of licenses or permits.
Safety and environmental safety and environmental standards, such as accidents, injuries, or environmental damage.
Customer  customers, such as loss of customer data, decreased customer satisfaction, or negative customer experiences.
Employee  employees, such as increased stress, reduced job satisfaction, or loss of employment.
   

In Conclusion ...

Organizations need to identify the potential impact types that could result from disruptions in their operations and prioritize actions to mitigate the risks associated with each type of impact. 

By addressing these impact types, organisations can strengthen their operational resilience and better prepare for potential disruptions.

 

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