[OR-P1] Learning Objectives for Five Stages of the Plan Phase

OR Planning Methodology

Plan Phase

• Conduct an OR maturity assessment and determine the organisation's OR baseline capability.

[S1] Learning Objectives

• Understand the Operational Resilience (OR) maturity concept and its role in the planning methodology.
  Identify the critical components of an OR maturity assessment framework.
• Apply the chosen framework to self-assess the organization's current OR capabilities.
• Analyze the assessment results to determine the organization's OR baseline.
• Recognize the strengths and weaknesses of the organization's current OR posture.

• Identify and prioritise the closure of OR gaps.

• Identify the critical components of the Operational Resilience (OR) Planning Methodology, specifically the Plan Phase.
• Understand the purpose and steps involved in the Gap Analysis stage of the OR program.
• Apply methods to effectively identify gaps in operational resilience before the start of the program.
• Prioritize the identified OR gaps based on their impact and urgency.

• Develop an OR strategy and roadmap which utilises existing capabilities and is approved by the executive management with the aim of removing organisational silos, promoting cross-functional responsibility and a culture of resilience practices within the fabric of the organisation.

• Define a unifying vision for operational resilience: Articulate a clear and concise vision statement encompassing customer impact, market reputation, and financial stability.
• Translate vision into strategy and mission: Understand how the operational resilience vision translates into a strategic roadmap and a mission statement focused on building resiliency.
• Identify existing vision components: Identify vision elements scattered across various documents and strategies, paving the way for consolidation.
  Contextualize general strategy principles: Gain skills in applying them to the specific context of operational resilience and their organization's industry.
• Navigate challenges of cascading vision: Address the challenges of cascading a global operational resilience vision down to individual business units with varying criticality levels.
• Craft a compelling vision statement: Cultivate the ability to craft a clear, concise, and impactful vision statement that effectively guides operational resilience initiatives.

• Define risk appetite with top-down KPIs and KRIs.

• Explain the importance of confirming risk appetite in operational resilience.
• Describe the challenges involved in obtaining risk appetite information from senior management.
  Outline the steps for aligning risk appetite with business strategy.
• Develop metrics for measuring bounce-back capability based on risk appetite.
• Identify real-world examples of how risk appetite translates to operational resilience requirements.

• Embed operational resilience in the governance structure.

• Define and understand the concept of governance in the context of operational resilience.
• Identify the challenges and opportunities of embedding governance in an operational resilience framework.
• Develop a robust policy set for operational resilience, including clear definitions of roles and responsibilities.
• Leverage existing change management processes and adapt them to the specific needs of operational resilience.
• Secure buy-in from senior leadership to ensure effective implementation and enforcement of governance measures.
• Regularly review and update governance frameworks to maintain their effectiveness in a dynamic regulatory environment.