Crisis Communication Courses

Crisis Communication (CC) is often confused with crisis management (CM). For those who have attended the institute’s CM certification courses, you begin to notice that organisations need to increase their preparedness to manage a disaster and a crisis. Crisis includes physical threats and incidents that affect the organisation's reputation even though you still have access to your organisation. With the advent of social media and real-time updates, CC professionals and senior management need to be aware of Crisis Communication, and these courses are a basic necessity for any senior management team member’s responsibilities. Noting that not everyone has the same level of interest, experience, and job scope, CC Institute has designed various Crisis Communication courses to cater to their unique backgrounds.

Courses are available as entirely online and hybrid and are divided into three levels of competencies:

KNOW

MANAGE

At the end of each course, participants would be assessed through assessments or examinations to ascertain his/her level of competency. They can look forward to receiving either an

Internationally recognised Crisis Communication (CC) certification through any of our CC certification courses or
Singapore’s WSQ Statement of Attainment can be found through any of our Crisis Communication (CC) competency-level courses.

So, which level would be best for you? Perhaps the table below might help.

CERTIFICATION COURSES

Personnel tasked to update and upkeep their crisis communication plans and who would like to be internationally recognised can look forward to enrolling in any of our four certification courses.

CM-200 CRISIS COMMUNICATION PLANNER

COMPETENCY LEVEL: KNOW

This is a one-day introductory course [or 8 hours of self-paced eLearning] on crisis communication (CC), best suited for someone who wants to understand the subject.

Cost: SGD1,650 [Fully Online]

CC-300 CRISIS COMMUNICATION IMPLEMENTER

COMPETENCY LEVEL: DO

This two-day [one 8-hour eLearning + two 3-hour online workshops] intermediate crisis communication (CC) course incorporates the CC-200 syllabus before the start of the course (Module 1). It is best suited for CC coordinators and newly appointed CC coordinators who want to know how to contribute to a CC team and decide on the best crisis communication strategy. There is no experience pre-requisite for attending the course.

Cost: SGD 2,400 [Fully Online]

Singaporeans can use their Skillsfuture Credit to offset their cost.

CM-400 CRISIS COMMUNICATION MANAGER

COMPETENCY LEVEL: MANAGE

This advanced crisis communication (CC) course follows up on those who attended the BCM-300 Crisis Communication Implementer course. Participants will be taught how to manage a crisis communication flow of events and conduct advanced-level testing, such as integrated and simulation exercises.

Course Pre-Requisite:
MUST complete the CC-300 Crisis Communication Implementer

Cost: SGD 2,400 [Fully Online Learning]; SGD 2,700 [Onsite]

CC-5000 CRISIS COMMUNICATION EXPERT IMPLEMENTER

COMPETENCY LEVEL: MANAGE

This advanced crisis communication (CC) course follows up on those who attended the CC-300 Crisis Communication Implementer course. Participants will be taught how to manage a crisis communication flow of events and conduct advanced-level testing, such as integrated and simulation exercises.

Cost: SGD 3,850 [Fully Online Learning]; SGD 4,150 [Hybrid Learning]

COMPETENCY-BASED COURSES

Singaporeans and Singapore PR who would like to take advantage of SkillsFuture Singapore funding can look into BCM Institute’s easy-to-digest, bite-sized, 3- and 2-day competency-based crisis management courses.

WSQ-CC-350 IMPLEMENTING CRISIS COMMUNICATION PLAN

COMPETENCY LEVEL: DO

This two-day course is a unique Crisis Communication course designed for participants who have no crisis communication experience but are thrust to assist their Crisis Communication counterparts as part of their role as emergency and incident management, crisis management, and/or business continuity management team members.

There is no experience pre-requisite for attending the course.

SGD 1,280 (for non-Singaporean, Singapore PR)
SGD 380 for 40 years old and older Singaporeans (after WDA funding ¹)
SGD 1,010 for 39 years old and younger Singaporeans (after WDA funding ¹

All course fees include courseware and two tea breaks only.

WSQ-CC-450 EXECUTING AND MANAGING CRISIS COMMUNICATION PLAN

COMPETENCY LEVEL: MANAGE

This 2-day course is a follow-up to the CC-350 Implementing Crisis Communication Plan course. Participants must have completed the CC-350 Implementing Crisis Communication Plan before attending the CC-450 Executing and Managing Crisis Communication Plan course.

Course Pre-Requisite:
MUST complete the WSQ-CC-350

Cost:

SGD 1,280 (for non-Singaporean, Singapore PR)
SGD 380 for 40 years and older Singaporeans (after WDA enhanced funding)
SGD 1,010 for 39 years old and younger Singaporeans (after WDA funding1)
All course fees include courseware and 2 tea breaks.

All course fees include courseware and two tea breaks only.

More Information About Crisis Communication Courses

To learn more about the course and schedule, click the buttons below for the CC-300 Crisis Communication Implementer [CC-3] and the CC-5000 Crisis Communication Expert Implementer [CC-5].