Operational Resilience Series
BB OR 4

[Sustain] [OR-P3] Sustaining Your Operational Resilience Program

Once the operational resilience steps in the planning methodology are implemented, the OR project proceeds to be managed as an OR program.

The challenge is that when any project is implemented and becomes a program, the focus and attention on this program will be diverted to other organisational priorities.  Hence, there is a need to continue to engage and communicate with the respective stakeholders. 

As this is the final stage of the OR Road, it is called the "Sustain" phase.

Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert
OR_Roadmap_Sustain_Diagram

Sustaining Your Operational Resilience Program

OR Sustaining Your Operational Resilience ProgramOnce the operational resilience program is implemented,   It is time to maintain and sustain the OR effort. 

The approach includes building OR into the change management culture, having an effective strategy to communicate and embed OR with all levels of the organisation, setting an efficient and effective training and awareness program, assessing and reporting OR readiness to the highest level of the organisation, and continuously improving the OR program via independent review.

New call-to-actionThe challenge is that when the OR program is initiated, the focus and attention to this program will be diverted to other organisational projects and priorities; hence, there is a need to engage and communicate with the respective stakeholders. 

If you need to know more about the technical terms, click the BCMPedia icon to learn more.

These are the steps to maintain and "Sustain" your OR program.

 
  SUSTAIN Key Activities Definition Detailed Steps  
  [S1] [OR BoK 11] Introduce Cultural  Change Management Embed OR into change management processes and procedures focusing on the cultural aspect. OR Change Management BCMPedia OR PM Sustain Introduce Cultural Change  
  [S2] [OR BoK 12] Develop Communication Strategy Create and communicate internally and externally, ensuring roles are fully understood during a disruptive event. New call-to-action OR PM Sustain Develop Communication Strategy  
  [S3] [OR BoK 13] Implement Training and Awareness

Provide teams with the knowledge, experience and expertise to help protect organisations from operational incidents.

The significant difference between training and awareness is that training seeks to teach skills which allow a person to perform a specific OR function, while awareness seeks to focus an individual’s attention on an OR issue or set of issues.

OR Training and Awareness BCMPedia OR PM Sustain Implement Training and Awareness  
  [S4] [OR BoK 14] Provide Self-assessment Document the organisation's OR journey and how they have achieved compliance with the regulations. New call-to-action OR PM Sustain Provide Self-Assessment  
  [S5] [OR BoK 15] Conduct Independent Quality Review Enable internal review of OR capability.  OR Independent Review BCMPedia OR PM Sustain Conduct Independent Quality Review  

To learn more about the three components of the roadmap, click the respective "Plan", "Implement", or "Sustain" buttons.

 

OR Planning Methodology Plan Implement Sustain  
New call-to-action OR What is Operational Resilience? OR Embarking the Operational Resilience Journey New call-to-action OR Sustaining Your Operational Resilience Program  

 

ORCS Operational Resilience Certified Specialist Certification (Size 75)ORCE Operational Resilience Certified Expert Certification (Size 75)More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.

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If you have any questions, click to contact us.Email to Sales Team [BCM Institute]

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