---
title: [Sustain] [OR] [P3] Sustaining Your Operational Resilience Program
description: Sustaining Your Operational Resilience Program
image: https://blog.bcm-institute.org/hubfs/Operational%20Resilience%20OR/Operational%20Resilience%20Morepost/IC_OR_Sustaining%20Your%20OR%20Program_2.png
---
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###### Operational Resilience Planning Methodology Series: Sustain Phase
# \[Sustain\] \[OR\] \[P3\] Sustaining Your Operational Resilience Program
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/cd40e631-43df-4dc6-85e8-3544d151d6d8)[](https://cta-redirect.hubspot.com/cta/redirect/3893111/a95777af-0036-479c-8f57-0f52ddb08108)Once the operational resilience steps in the planning methodology are implemented, the OR project is managed as an OR program.
The challenge is that when any project is implemented and becomes a program, the focus and attention on this program will be diverted to other organisational priorities.
Hence, there is a need to continue engaging and communicating with the respective stakeholders.
As this is the final stage of the OR Roadmap, it is called the "Sustain" phase.
[Moh Heng Goh](https://blog.bcm-institute.org/operational-resilience/author/moh-heng-goh) Jul 8, 2022
###### Operational Resilience Certified Planner-Specialist-Expert
### [](https://cta-redirect.hubspot.com/cta/redirect/3893111/cd40e631-43df-4dc6-85e8-3544d151d6d8)Sustaining Your Operational Resilience Program
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/515160b4-9caa-4c17-a489-3ed9e2ca5598)Once the operational resilience program is implemented, it is time to maintain and sustain the OR effort.
The approach includes building OR into the change management culture, having an effective strategy to communicate and embed OR with all levels of the organisation, setting an efficient and effective training and awareness program, assessing and reporting OR readiness to the highest level of the organisation, and continuously improving the OR program via independent review.
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/eaab28c6-12fb-40bd-80a7-2ce0265cbd23)The challenge is that when the OR program is initiated, the focus and attention to this program will be diverted to other organisational projects and priorities; hence, there is a need to engage and communicate with the respective stakeholders.
*If you need to know more about the technical terms, click the BCMPedia icon.*
These are the steps to prepare and "Sustain" your OR program. The Sustain Phase has five "Stages."
The OR BoK # is "Operational Resilience Body of Knowledge #." It is for applicants applying for BCM Institute's OR Specialist and Expert-level certification.
| | OR Planning Methodology **"Sustain" Phase - Stage #** | **Key Activities for Sustain Phase \[P3\]** | **Definition** | **Detailed Steps** | **What Is? How To?** | |
| --- | --- | --- | --- | --- | --- | --- |
| | **\[S1\] \[OR BoK 11\] Introduce Cultural Change Management** | **Embed OR into change management processes and procedures, focusing on the cultural aspect.** | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/d5952ea2-622b-4685-b98a-9f6164a5f7a5) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/fa686278-c005-4bc2-a40b-9a4347f99c62) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/a2e958e7-8785-4451-ba19-104d4ced2be2) | |
| | **\[S2\] \[OR BoK 12\] Develop Communication Strategy** | **Create and communicate, both internally and externally, to ensure roles are fully understood during a disruptive event.** | **[](https://cta-redirect.hubspot.com/cta/redirect/3893111/dad86e16-2b4f-4de9-8e86-220d0e649b37)** | **[](https://cta-redirect.hubspot.com/cta/redirect/3893111/2fd60bab-bc64-4d00-816d-9a398fecb6c8)** | **[](https://cta-redirect.hubspot.com/cta/redirect/3893111/ff65df41-dad8-4e7c-b18a-49f659e71f83)** | |
| | **\[S3\] \[OR BoK 13\] Implement Training and Awareness** | **Provide teams with the knowledge, experience and expertise to help protect organisations from operational incidents.** *The significant difference between training and awareness is that training seeks to teach skills that allow a person to perform a specific OR function, while awareness focuses an individual’s attention on an OR issue or set of problems.* | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/aeb7dbfd-78c6-4745-890f-d833444c8aba) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/2906c00b-d520-432e-ae7a-94ad2eacea29) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/34600311-e679-49ee-b21d-9459d34c7fed) | |
| | **\[S4\] \[OR BoK 14\] Provide Self-assessment** | **Document the organisation's OR journey and how they have achieved compliance with the regulations.** | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/2176d9f1-f7d6-486b-b71e-87a09943a555) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/fa16e587-bdce-4566-8815-30bfe950129a) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/f2b7da48-4a10-417e-91d1-f4455288e9ad) | |
| | **\[S5\] \[OR BoK 15\] Conduct Independent Quality Review** | **Enable internal review of OR capability.** | ** [](https://cta-redirect.hubspot.com/cta/redirect/3893111/dd924818-f421-40a0-8c74-750bc9a2afae)** | **[](https://cta-redirect.hubspot.com/cta/redirect/3893111/de221ae2-29d0-40c2-ad7a-d7aa95e984a5)** | **[](https://cta-redirect.hubspot.com/cta/redirect/3893111/c50d0125-94f5-4132-9e99-42632414f34f)** | |
To learn more about the three components of the roadmap, click the respective "Plan", "Implement", or "Sustain" buttons.
| **OR Planning Methodology \[Roadmap\]** | **Plan \[P1\]** | **Implement \[P2\]** | **Sustain \[P3\]** | | |
| --- | --- | --- | --- | --- | --- |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/8f21052d-df77-4800-a1aa-d8814f521b1f) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/916b2b16-ae9c-4a04-a625-dc8263580a5d) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/0722d3dd-ab48-494a-aee0-5c89a7574cb1) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/49f83bdf-ec85-4036-867c-d21614c317f6) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/515160b4-9caa-4c17-a489-3ed9e2ca5598) | |
#### [](https://cta-redirect.hubspot.com/cta/redirect/3893111/87d36fd8-34c2-4992-9241-38ef5744217a)[](https://cta-redirect.hubspot.com/cta/redirect/3893111/35bc6eaf-c23c-48e3-80f8-da6db413e4aa)More Information About Blended Learning OR-5000 \[BL-OR-5\] or OR-300 \[BL-OR-3\]
To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/3530eccb-515d-401e-afc2-3469e26d7fbf) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/fdd4fa9c-ed69-40c1-925f-4eb6a1c5c255) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/77a34b84-0a6d-44f8-b8d6-6ab04cdf5edd) |
| --- | --- | --- |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/6e5c0cda-39b9-4bbd-b3d4-4cf46a790b14) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/a68a08aa-36d3-4216-9551-202c9fde06ea) | [![ \[BL-OR\] \[3-4-5\] View Schedule](https://no-cache.hubspot.com/cta/default/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069) |
| [![\[BL-OR\] \[3\] FAQ OR-300](https://no-cache.hubspot.com/cta/default/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091) | If you have any questions, click to contact us.[![Email to Sales Team \[BCM Institute\]](https://no-cache.hubspot.com/cta/default/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/7f2718a4-ea80-4f84-a319-dc2d4df37a46) |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/74b1e556-8cd2-4a74-8821-db1804534955) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/ec78d746-1481-4261-936f-3ae9d919d1f4) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6) |
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