Once you have understood the definition of a crisis and how it applies to your organization, proceed to take a hard look to identify the issues that can develop into a crisis.
One of the major elements of effective Crisis Management (CM) and Crisis Communication (CC) planning includes an assessment of the most likely crisis scenarios. The issues can span the organization and may include how an organisation leadership conduct itself as a concern, a growing list of safety violations or a stream of negative news stories.
The challenge for most professionals embarking on crisis management is the tendency to define crisis management in accordance to their functional role or job responsibility. It is recommended that one takes a view of the "universe" of crisis and then decide what is "in-scope" for your functional responsibilities. However, many a time, the crises identified that do not fall into your functional roles are discarded.
What are the Types of Crisis or Crisis Scenarios?
Some of the basic types (or categories) and causes of crises:
- Organizational Misdeeds
- Skewed Management Values
- Management Misconduct
- Workplace Violence
- Malicious Rumors
- Lack of Funds
To find out more about each type of crisis scenario, click the icon below. When you need to return to this main page after viewing another crisis scenario page, click the icon "Type of Scenario" to return to this page.
|Appendix 1: Causes of Crisis||Appendix 2: Crisis Types and Causes||Appendix 2: Crisis Types and Causes||Appendix 3: Examples of Crises Types|
Goh, M. H. (2016). A Manager’s Guide to Implement Your Crisis Management Plan. Business Continuity Management Specialist Series (1st ed., p. 192). Singapore: GMH Pte Ltd.
Extracted from Chapter 29 to 31: Appendix 1 to 3
Find out more about Blended Learning Crisis Management & Crisis Communication Certification Programs
To know more about our blended learning crisis management and crisis communication certification program and when the next course is scheduled, feel free to contact our friendly course consultant colleagues via firstname.lastname@example.org. They are the BL-CM-3 Blended Learning CM-300 Crisis Management Implementer and the BL-CM-5 Blended Learning CM-5000 Crisis Management Expert Implementer. The crisis communication blended learning courses are the BL-CC-3 Blended Learning CC-300 Crisis Communication Implementer and the BL-CC-5 Blended Learning CC-5000 Crisis Communication Expert Implementer.
|Crisis Management BL-CM-5 & BL-CM-3|
|Crisis Communication BL-CC-5 & BL-CC-3|
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