Crisis Management Courses

Crisis management (CM) is often confused with business continuity management (BCM). For those who have attended the institute’s BCM certification courses, you begin to notice that organisations need to increase their preparedness to manage a disaster and a crisis.

Crisis includes physical threats and incidents that affect the organisation's reputation even though you still have access to your organisation. With the advent of social media and real-time updates, BCM professionals and senior management need to be aware of crisis management, and these courses are a basic necessity for any senior management team member’s responsibilities.

Noting that not everyone has the same level of interest, experience, and job scope, BCM Institute has designed various crisis management courses to accommodate individuals' unique backgrounds.

Courses are available as entirely online and hybrid and are divided into three levels of competencies:

KNOW

MANAGE

At the end of each course, participants would be assessed through assessments or examinations to ascertain his/her level of competency. They can look forward to receiving either an

Internationally recognised crisis management (CM) certification through any of our CM certification courses or
Singapore’s WSQ Statement of Attainment is available through any of our crisis management (CM) competency-level courses.

So, which level would be best for you? Perhaps the table below might help.

CERTIFICATION COURSES

Personnel tasked to update and upkeep their crisis management plans and would like to be internationally recognised can look forward to enrolling in any of our four certification courses.

CM-200 CRISIS MANAGEMENT PLANNER

COMPETENCY LEVEL: KNOW

This 8-hour self-paced eLearning course on Crisis Management (CM) Fundamentals is designed for individuals who want to develop a strong foundational understanding of CM principles and practices.

It offers a flexible learning experience, allowing you to study at your own pace. The course covers key topics such as crisis risk assessment, crisis recovery strategies, and the importance of CM in ensuring an organization’s resilience during a crisis.

Whether new to the field or seeking to broaden your knowledge, this course provides a comprehensive overview of CM. It is ideal for those aiming to build expertise in managing crises effectively.

Click on the CM-200 icon to read more.

Cost: SGD1,650 [Fully Online]

CM-300 CRISIS MANAGEMENT IMPLEMENTER

COMPETENCY LEVEL: DO

This intermediate-level Crisis Management (CM) course comprises an 8-hour self-paced eLearning module and two 3-hour online workshops. The course begins with Module 1, which covers the CM-200 syllabus. In this module, participants will learn how to build a Crisis Management plan, with CM templates provided to aid in the process. The course is designed to help CM professionals and newly appointed CM coordinators contribute effectively to a CM team and develop an optimal crisis management strategy. No prior experience is necessary to enrol in this course.

Click on the CM-300 icon to read more.

Cost: SGD 2,400 [Fully Online]

CM-400 CRISIS MANAGEMENT MANAGER

COMPETENCY LEVEL: MANAGE

This advanced Crisis Management (CM) course, CM-400, is designed for individuals who have completed the CM-300 Crisis Management Implementer course. Participants will learn how to manage the flow of events during a crisis and conduct advanced-level testing, including integrated and simulation exercises.

Click on the CM-400 icon to read more.

Course Pre-Requisite:
MUST complete the CM-300 Crisis Management Implementer

Cost: SGD 2,400 [Fully Online Learning]; SGD 2,700 [Onsite]

CM-5000 CRISIS MANAGEMENT EXPERT IMPLEMENTER

COMPETENCY LEVEL: MANAGE

This advanced crisis management (CM) course begins with the CM-200 syllabus, making it suitable for those without prior crisis management experience or knowledge. Participants will learn how to establish crisis information flows, detect potential crises, and collect, assess, process, and disseminate vital information during a crisis. The course also covers crisis notification, escalation processes, and the use of information in the aftermath of a crisis.

Additionally, the course focuses on selecting and equipping a crisis command centre and exploring its functions, types, and design principles. Participants will learn about crisis communication, media handling, and strategies for addressing audience information needs. The course introduces integrated and simulation exercises as advanced testing tools to enhance organizational resiliency, along with key objectives and examples of how these exercises can be conducted.

Click on the CM-5000 icon to read more.

Cost: SGD 3,850* [100% Online]; SGD 4,150* [50% Online and 50% Onsite]

*Skillsfuture Singapore Funding is available for all Singaporeans, and HRDC Funding is available to all Malaysians. Register first, and we will issue you the nett fee.

COMPETENCY-BASED COURSES

WSQ-CM-360 IMPLEMENTING CRISIS MANAGEMENT PLAN

COMPETENCY LEVEL: DO

This six 3-hour online workshop intermediate crisis management (CM) course explains the fundamentals of BCM and how it relates to crisis management before introducing the different types of crises and how to deal with them.

There is no experience pre-requisite for attending the course.

*This course is also available for Malaysians claiming from HRD Corp.

Cost (Singaporean/ Singapore PR):

SGD 1,920 (for non-Singaporean, Singapore PR)
SGD 576 for 40 years old and older Singaporeans
SGD 960 for 39 years old, and younger Singaporeans

Cost (Malaysian)

MYR 5,000 per person

WSQ-CM-460 MANAGING AND EXECUTING CRISIS MANAGEMENT PLAN

COMPETENCY LEVEL: MANAGE

This two-day advanced crisis management (CM) course teaches participants about the different types of crisis-handling strategies and administers tests to assess the robustness of their crisis-management plans.

Course Pre-Requisite:
MUST complete the CM-360 Implementing Crisis Management Plan

Cost:

SGD 1,280 (for non-Singaporean, Singapore PR)

More Information About Crisis Management Blended/ Hybrid Learning Courses

To learn more about the course and schedule, click the buttons below for the CM-300 Crisis Management Implementer [CM-3] and the CM-5000 Crisis Management Expert Implementer [CM-5].