Operational Resilience Audit

Challenges Faced by Auditors when Conducting an Operational Resilience Audit

Complexity of Business Processes

What challenges do auditors face when conducting an operational resilience audit in a "Complexity of Business Processes"?  Organisations often have intricate and multifaceted business processes. Understanding these complexities and identifying critical functions within the operational landscape can be challenging. The complexity of business processes presents auditors with several challenges during operational resilience audits: Interconnected and Interdependent Processes Many organisations have intricate processes that are interconnected and interdependent. Understanding the relationships between these processes and identifying critical dependencies can be challenging. Disruptions in one process might have cascading effects on others, making it crucial to assess these interdependencies accurately. Varied Operational Structures Different organisational departments or divisions might have unique operational structures and workflows. This diversity complicates the assessment as auditors must comprehend and evaluate various operational models to ensure comprehensive coverage. Lack of Documentation or Visibility In some cases, specific processes might need to be well-documented or transparent. The lack of visibility into these less-documented processes makes it challenging for auditors to assess their significance or vulnerabilities accurately. Changing Business Dynamics Business processes evolve due to technological advancements, market changes, or organisational growth. Keeping up with these changes and understanding their impact on operational resilience requires continuous monitoring and adaptation. Identification of Critical Functions Determining which functions or processes are critical for maintaining business continuity can be subjective. Stakeholders might have differing opinions on the importance of specific processes, making it challenging to prioritise them effectively. Resource and Time Constraints Conducting an in-depth analysis of complex business processes demands significant time, expertise, and resources. Limited resources can restrict the depth of assessment or hinder the ability to cover all critical areas adequately. To address these challenges, auditors may employ various strategies: Engaging with process owners and stakeholders to comprehensively understand the business processes. Conducting interviews, workshops, or walkthroughs to map out and visualise the interconnectedness of processes. Prioritizing critical functions based on their impact on business continuity and aligning resilience strategies accordingly.  Leveraging process mining or modelling tools to visualise and analyze complex business processes effectively. Collaborating with subject matter experts across departments to gain insights into the nuances of different operational structures. Despite these challenges, a thorough understanding of the complexities of business processes is essential for auditors to accurately assess an organisation's operational resilience and develop targeted strategies to mitigate risks and ensure continuity. Summing Up ... Addressing these challenges often requires a multidisciplinary approach involving collaboration across various departments, access to updated information, leveraging technological solutions for data analysis, and continuous adaptation to emerging threats. Flexibility and agility in audit methodologies are crucial to assess and enhance an organisation's operational resilience effectively. Types of Challenges Faced by OR Auditor and Reviewer   Find out more about Blended Learning ORA-5000 [BL-ORA-5] & ORA-300 [BL-ORA-3]

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Operational Resilience Audit Learning Roadmap

Operational Resilience Audit Certification Level Vs Expertise Level and Competency Level

Operational Resilience Audit Competency Level Vs Training Requirement

Linking closely to the Operational Resilience Body of Knowledge or OR BoK, there are two building blocks to support our participants' learning journey. 

One is the Competency Level or CL, and the other is the Level of Expertise or Expertise Level.

 

Expertise Level

All training syllabi within BCM Institute have been designed to assist professionals in upgrading their competency using the "Know", "Do", and "Manage" level of expertise.

This applies to the Operational Resilience (OR) domains respective areas, including the Operational Resilience Audit (ORA).

 

For professionals who want to be acknowledged for their fundamental understanding of operational resilience. It usually includes personnel who are involved in the OR project or programme but are led by a designated OR professional (For example, the Operational Resilience Coordinator at the department or division level and for senior management being led by the Organisation Operational Resilience Coordinator))

 

For professionals who would like to be acknowledged for their understanding and training of the intricacies and maintenance of their organization's plans, be it for OR or ORA. To obtain any of the disciplines’ (OR or ORA) Specialist certification, one has to have at least one year of experience in the discipline of choice, pay an application fee and pass the relevant qualifying examination.

 

Professionals tasked to oversee and manage the organisation’s program and plans would like to know how to plan, implement, and sustain the program. They will be given the Expert certification only upon passing the appropriate qualifying Expert examination and demonstrating to the Certification Review committee that they have at least three years of experience and paying an application fee.

Comparison Between Expertise, Competency and Certification Level

 

Competency Level	Expertise Level	Course Level	Certification Level (OR)
1	Know	Foundation	Certified Planner
2	Do	Intermediate	Audit Specialist
3	Manage	Advanced	Audit Expert

 The Competency Level (CL) is a set of building blocks for BCM Institute's training and certification requirements. Each subject domain is broken into three distinct levels:

1. Foundation (CL 1)
2. Intermediate (CL 2)
3. Advanced (CL 3)

The breakdown for each of the domains for ORA [Operational Resilience Audit] are CL 1ORA, CL 2ORA and CL 3ORA

	Expertise Level	Know	Do	Manage
Domain (Discipline)	Course Code	Competency Level (with Code)
Operational Resilience Audit	ORA	CL 1 ORA	CL 2 ORA	CL 3 ORA

The arrangement of the tiers represents the increasing specificity and specialization of the operational Resilience (OR) and Operational resilience audit (ORA) skills and knowledge content.

Find out more about Blended Learning ORA-5000 [ORA-5] & ORA-300 [ORA-3]
	Please feel free to send us a note if you have any of these questions.

Operational Resilience Certified Planner (ORCP)

Pre-requisites

The pre-requisites are:

• Attend and complete the OR-200: Operational Resilience Planner (eLearning) course and
  
• Pass the Qualifying ORCP examination

How to be Certified

Formal Education: eLearning

Attend the eLearning OR Fundamentals course, and a candidate must:

• Sign up for the course and successfully complete the eight modules
• Pay the Course Fees before starting the eLearning course
• Be assigned login credentials to start the eLearning
• Answer quizzes at the end of each sub-module
• Complete the course within 30 days from issuance of userid.
• Be competent in Competency Level CL 1: Foundation (OR), which includes the 3 OR Body of Knowledge (BoK) concepts discussed in the CL.
• Be awarded ORCP certification.

Examination

• Passing Grade: 75%
• Exam Format:  50-Multiple Choice Questions (MCQ) invigilated online examination.

Certification

• Requirement: Pass the Qualifying ORCP Examination (Part of eLearning)
• Experience: No experience is needed to award the certification.

Fee Payment

• Year 1: Free
• Year 2: SGD 50 Renewal Fees via  Certification Maintenance Fee.

More Information About Operational Resilience OR-5000 [BL-OR-5] or OR-300 [BL-OR-3] Course

To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.

	If you have any questions, click to contact us.

OPERATIONAL RESILIENCE AUDIT CERTIFICATION

To obtain an operational resilience audit (ORA) certification, one has to fulfil the following conditions:

1. Attend the relevant courses attached to the desired  operational resilience certification
2. Pass the qualifying certification examination
3. Send in the appropriate certification application fees
4. Send in the certification application form detailing at least 4 or 8 (depending on the desired certification) operational resilience experiences to the OR Body of Knowledge (BoK)

Certification would then be awarded once the independent certification body is satisfied that all conditions are met.

Certifications are then valid for one year, after which they need to be renewed yearly to ensure their validity.

Find Out More ...

Certification
Certification Type	Operational Resilience Audit Expert	Operational Resilience Audit Specialist	Operational Resilience Certified Planner
Course	OR Audit Expert / Manager	OR Audit Specialist	OR Planner
Course Code	ORA-5000/ 400	ORA-300	OR-200
Pre-requisite needed to attend the course	No	No	No
	However, you will need years of experience to apply for certification.		No
Certification Application Processing Fee/ Annual Renewal Fee	SGD 150	SGD 75	SGD 50 Complimentary for Year 1
Number of OR Body of Knowledge	8 of 15 OR BoK	4 of 15 OR BoK	Not Required
Year of Experience Required to be Eligible for Award of Certification	> Three years	> One year	Not Required
Attend OR Course
Module (1 to 4)	One to Four	One to Two	One

Find out more about Blended Learning ORA-5000 [ORA-5] & ORA-300 [ORA-3]

To learn more about the course and schedule, click the buttons below for the ORA-3 ORA-300 Operational Resilience Auditor course and the ORA-5 OR-5000 Operational Resilience Audit Expert course.

	Please feel free to send us a note if you have any of these questions.

Operational Resilience Audit Specialist (ORAS)

Pre-requisites

The pre-requisites are:

• • Attend and complete the ORA-300: Operational Resilience Audit Specialist course and Pass the Qualifying ORAS examination
    AND
  • Have at least one year of Operational Resilience/ business continuity/ crisis management/ IT disaster recovery and/or auditing professional experience and
  • Be able to describe at least 4 OR related Body of Knowledge (BoK)
  • Send in the SGD 75 (Singapore Dollar) ORAS Certification Application Processing Fees

   

  Operational Resilience Body of Knowledge (OR BoK) 1 to 15
  [P1] Plan Phase [Bok 1 to BoK 5]	[P2] Implement Phase [Bok 6 to BoK 10]	[P3] Sustain Phase [Bok 11 to BoK 15]

  How to be Certified

  To become an ORCS-certified professional, a candidate must complete four separate processes:

  • Formal Education (attend and complete the ORA-300: Operational Resilience Implementer course)
  • Examination (attempt and pass the Qualifying ORAS examination)
  • Show proof of at least one year of verifiable OR or ORA experience (Refer to the application form for further explanation)
  • Make a payment of SGD 75 (non-refundable) application processing fee.

  Formal Education

  • Sign up for the course and complete the four modules
  • Pay the Course Fees before starting the eLearning course
  • Be assigned login credentials to start the eLearning
  • Answer quizzes at the end of each sub-module
  • Complete the course within 30 days from issuance of userid.
  • Be competent in Competency Level CL 1: Foundation (OR) and Competency Level CL 2: Intermediate (OR)
  • Be awarded ORCP certification.

  Examination

  To sit for the Examination, a candidate must:

  • Be competent in the Competency Level CL 1OR: Foundation (OR) and CL 2OR: Intermediate (OR), including the 4 OR Body of Knowledge (OR BoK)
  • Attempt the online practice quiz at least once

  Certification

  To be issued a certificate, a candidate must:

  • Pass the ORAS qualifying examination with a required passing score of 75% out of 100- Multiple Choice Questions (MCQ)
  • Submit a non-refundable Application Processing Fee
  • Submit the Certification Application Form to certification team
  • Describe at least four (out of the fifteen) OR Body of Knowledge (BoK)
  • Select two references for each BoK* (references may be repeated for all four OR BoK

  Fee Payment

  • Application Processing Fee (Singapore Dollar): SGD 75. (Not included in course fees and non-refundable even if the application is rejected)
  • Annual Maintenance Fee: SGD 75 (Applicable after your first year of certification)
    
    

  Find Out More ...

Certification
Certification Type	Operational Resilience Audit Expert	Operational Resilience Audit Specialist	Operational Resilience Certified Planner
Certification Application Fee	SGD 150	SGD 75	SGD 50
OR Body of Knowledge	8 of 15 OR BoK	4 of 15 OR BoK	Not Required
Year of Experience	> Three years	> One year	Not Required
Attend OR Course
Course	OR Expert Auditor	OR Auditor	OR Certified Planner
Course Code	ORA-5000	ORA-300	OR-200

Find Out More ...

Certification
Certification Type	Operational Resilience Expert Auditor	Operational Resilience Audit Specialist	Operational Resilience Certified Planner
Course	OR Expert Auditor/ Manager	OR Audit Specialist	OR Planner
Course Code	OR-5000/ 400	OR-300	OR-200
Pre-requisite needed to attend the course	No	No	No
	However, you will need the necessary years of experience when applying for certification.		No
Certification Application Processing Fee/ Annual Renewal Fee	SGD 150	SGD 75	SGD 50 Complimentary for Year 1
Number of OR Body of Knowledge	8 of 15 OR BoK	4 of 15 OR BoK	Not Required
Year of Experience Required to be Eligible for Award of Certification	> Three years	> One year	Not Required
Attend OR Course
Module (1 to 4)	One to Four	One to Two	One

Find out more about Blended Learning ORA-5000 [ORA-5] & ORA-300 [ORA-3]

To learn more about the course and schedule, click the buttons below for the ORA-3 ORA-300 Operational Resilience Auditor course and the ORA-5 OR-5000 Operational Resilience Audit Expert course.

	Please feel free to send us a note if you have any of these questions.