Operational Resilience Audit

Operational Resilience Audit (ORA) Fundamentals Package

• Overview of Operational Resilience
• Update on Regulatory Positions
• Operational Resilience Framework, Principles, and Cycle
• Types of operational disruptions and critical business services
• Impact tolerances and mapping operational resilience
• Inter-dependencies across the organization
• Types of scenario testing.

Overview of ORA-200 (OR-200) Operational Resilience Planner Course

ORA-200 [or OR-200] course is an eLearning course. The course stretches over two weeks (or two three-hour workshops in each session) with an examination on completion of the course. 

This protracted time frame allows one to understand the concepts taught in digestible bite sizes with targeted online interactions. Care and consideration have been taken to ensure that the content and syllabus are of the same standard and rigour as our onsite classes.

You will learn the same syllabus taught by the same industry practitioners you would have onsite. The same practitioner will be available to you during the scheduled online classes. We have catered for the two-time zone. One course starts at 2 pm (GMT+8), and the other starts at 9 pm (GMT+8). Just google your city time versus Singapore to find out your start time from where you are.

Course Content of OR-200

Below is a snapshot of what you can expect from the programme.

Each module's syllabus [Course Content] has been carefully crafted to ensure that the outcome [Course Requirement] matches each day of the OR-300 Operational Resilience Implementer competency level. 

Note that ORA-200 is Module 1 of ORA-300.

Estimated Duration

• 8 hours.

Certification Awarded

• 6 Certificate of Completion (COC)
• 1 Operational Resilience Certified Planner (ORCP) Certificate

You Have Completed Your ORA-200 eLearning package. What's Next?

The Operational Resilience Audit Specialist course [ORA-3] consists of two modules. Module 1 is an eLearning approach (which you may have already completed), while Module 2 consists of two facilitated online workshops. 

Course Content of ORA-300

Below is a snapshot of what you can expect if you continue your journey to the Crisis Management Implementer course. Each module's syllabus [Course Content] has been carefully crafted to ensure the outcome [Course Requirement]. 

 

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Find out more about ORA-5000 [ORA-5] & ORA-300 [ORA-3]

 

	Please feel free to send us a note if you have any of these questions.

 

 

Overview of OR-300 Blended Learning Course

In BCM Institute’s ORA-300 Blended Learning course, the onsite ORA-300 Operational Resilience Audit Specialist two-day course is now conducted in 2 modules (or four compulsory 3-hour sessions) across four weeks.

This course allows potential OR auditors and appointed reviewers of the OR initiative to be grounded on the fundamentals of operational resilience.

This two-module course is offered as the "OR Implementer" or OR-300 in the OR-5000 course.  This OR audit specialist track was the foundation for auditors to advance to OR audit modules 3 and 4.  Note that attending Module 1 and 2 for ORA-5000 is mandatory.

This protracted time frame allows one to understand the concepts taught in digestible bite sizes with targeted online interactions. Care and consideration have been implemented to ensure the content and syllabus are of the same standard and rigour as our onsite classes.

You will learn the same syllabus taught by the same industry practitioners you would have onsite. However, the same practitioner and many OR experts from other regions will be available during the scheduled online classes. 

We have catered for the two-time zone.  One course starts at 2 pm (GMT+8) and the other at 9 pm (GMT+8).  Google your city time versus Singapore to find your start time from where you are.

Below is a snapshot of what you can expect from the program. Each module's syllabus [Course Content] has been carefully crafted to ensure that the outcome [Course Requirement] matches each day of the OR-300 Operational Resilience Implementer competency level.

	Module (Day)	Course Content	Course Requirement

Operational Resilience Audit for Financial Institutions

An array of regulatory developments impacting the financial services industry, such as refining the managing of disruptions, increasing interconnectedness and third-party/ outsourcing dependencies and dependencies on IT and rapid digitalisation, means operational resilience will remain a significant area of concern for the board, regulators, policymakers, investors and customers.

The challenge is organisations' approaches to dealing with differing regulations globally. In terms of resilience structure, organisations have looked at their governance frameworks and ensured they are fit for purpose, as well as utilising stress and scenario testing to assess their capabilities, which is more than their existing business continuity and crisis management programs.

What are the Differences and Concerns?

Concerns: The primary concern with blended learning is that it will be another eLearning training over video channels. After more than two years of continuous improvement, the entire blended learning (100% online) process is designed such that the content will provide the same outcome or, in fact, better.

Instructors: Note that instructors delivering the modules remain the same as the onsite training.  They are involved in risk management with solid business continuity and crisis management backgrounds and have worked or are still working at a financial institution.

International Participation: Another significant change will be the participation of more international delegates compared to the traditional majority of Asian participants.  Be expected to discuss and work as teams from around the world.  Feedback from past participants highlights that they have learnt many practices from Asia-Pacific and other regions.

Readings: Be expected to have more pre-readings as the objective is to ensure that knowledge that could be acquired via reading should be done outside the training session.  More time is allocated to sharing experiences with the participants and facilitators.

Onsite Versus Remote Learning

The "brick-and-mortar" operational resilience courses are available in the capital cities, such as Singapore and Kuala Lumpur, Malaysia. The good news is that you can attend the course via our 100% online version.

During the last three years of conducting blended learning (online), the participants felt that our re-engineered online learning is not another 2-days of continuous training but rather a package of self-paced, self-directed.

Also, most face-to-face exposure is to learning directly from experts and fellow international participants. 

We hope to see you at our next session.

Find out more about ORA-5000 [ORA-5] & ORA-300 [ORA-3]

 

	Please feel free to send us a note if you have any of these questions.

 

Operational Resilience Audit Questionnaires and Checklist

Plan Phase

Operational Resilience Planning Methodology

Operational Resilience Planning Methodology:  The three phases are "Plan", "Implement", and "Sustain."  Each phase has five implementation stages.  

Click each phase's five stages to learn more about the detailed questions and how the checklist supports them.  Note that there is overlap for some of the stages in terms of content, as you will never be auditing all 15 stages concurrently during the maturity of the organisation OR program.

The rationale is that you, as a reviewer or auditor, will not be conducting the audit of review for all three phases together. Hence, the essential controls still need to be embedded in several stages.

Questionnaires and Checklist "Plan" Phase	Assess Capability and Maturity	Analyse Gap	Develop Strategy Roadmap	Confirm Risk Appetite	Develop and Embed Governance

Find out more about Blended Learning ORA-5000 [ORA-5] & ORA-300 [ORA-3]

	Please feel free to send us a note if you have any of these questions.

Operational Resilience Audit Questionnaires and Checklist

Implement Phase

Operational Resilience Planning Methodology

Operational Resilience Planning Methodology:  The three phases are "Plan", "Implement", and "Sustain."  Each phase has five implementation stages.  

Click each phase's five stages to learn more about the detailed questions and how the checklist supports them.  Note that there is overlap for some of the stages in terms of content, as you will never be auditing all 15 stages concurrently during the maturity of the organisation OR program.

The rationale is that you, as a reviewer or auditor, will not be conducting the audit of review for all three phases together. Hence, the essential controls still need to be embedded in several stages.

Questionnaires and Checklist "Implement" Phase	Identify Critical Business Services	Map Processes and Resources	Set Impact Tolerance	Conduct Scenario Testing	Improve Lesson Learnt

Find out more about Blended Learning ORA-5000 [ORA-5] & ORA-300 [ORA-3]

	Please feel free to send us a note if you have any of these questions.

Operational Resilience Audit Questionnaires and Checklist

Sustain Phase

Operational Resilience Planning Methodology

Operational Resilience Planning Methodology:  The three phases are "Plan", "Implement", and "Sustain."  Each phase has five implementation stages.  

Click each phase's five stages to learn more about the detailed questions and how the checklist supports them.  Note that there is overlap for some of the stages in terms of content, as you will never be auditing all 15 stages concurrently during the maturity of the organisation OR program.

The rationale is that you, as a reviewer or auditor, will not be conducting the audit of review for all three phases together. Hence, the essential controls still need to be embedded in several stages.

Questionnaires and Checklist "Sustain" Phase	Introduce Cultural Change	Develop Communication Strategy	Implement Training and Awareness	Provide Self-assessment	Conduct Independent Quality Review

Find out more about Blended Learning ORA-5000 [ORA-5] & ORA-300 [ORA-3]

	Please feel free to send us a note if you have any of these questions.