Once you have understood the definition of a crisis and how it applies to your organisation, proceed to take a hard look to identify the issues that can develop into a crisis.
The issues can span the organization and may include how an organisation's leadership conduct itself as a concern, a growing list of safety violations or a stream of negative news stories.
The challenge for most professionals embarking on crisis management is the tendency to define crisis management according to their functional role or job responsibility.
One should view the "universe" of crisis and then decide what is "in scope" for your functional responsibilities. However, the crises identified that do not fall into your functional roles are often discarded.
Some of the basic types (or categories) and causes of crises:
To learn more about each crisis scenario type, click the icon below. When you need to return to this main page after viewing another crisis scenario page, click the icon "Crisis Type" to return to this page.
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| Appendix 1: Causes of Crisis | Appendix 2: Crisis Types and Causes | Appendix 2: Crisis Types and Causes | Appendix 3: Examples of Crises Types | ||
Goh, M. H. (2016). A Manager’s Guide to Implement Your Crisis Management Plan. Business Continuity Management Specialist Series (1st ed., p. 192). Singapore: GMH Pte Ltd.
Extracted from Chapter 29 to 31: Appendix 1 to 3
These are the CM-3 or CM-300 Crisis Management Implementer and the CM-5 or CM-5000 Crisis Management Expert Implementer. The CC-3 Blended Learning CC-300 Crisis Communication Implementer and the CC-5 or CC-5000 Crisis Communication Expert Implementer are the crisis communication blended learning courses.
| Crisis Management CM-5 & CM-3 | ||
| Crisis Communication CC-5 & CC-3 | ||
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