Operational Resilience Audit

Operational Resilience Audit Courses

These operational resilience audit (ORA) courses are designed with BCM professionals operating globally in mind.

Courses are available as Blended Learning (100% Online) as well as Hybrid Learning (50% Online and 50% Onsite) and are divided into three levels of competencies:

At the end of each course, participants would be assessed through assessments and examinations to ascertain his/her level of competency.

They can look forward to receiving an internationally recognised OR certification through any of our OR certification courses.

More Information About Operational Resilience Audit ORA-5000 [ORA-5] or ORA-300 [ORA-3] Course

OR-300 Operational Resilience Implementer [OR-3] course and the OR-5000 Operational Resilience Expert Implementer [OR-5] course.

	If you have any questions, click to contact us.

Welcome to the frequently asked questions or FAQ for BCM Institute's ORA-300 Blended Learning course.

Should I attend ORA-300 or ORA-5000?

This is the course to attend if you are exploring to understand operational resilience audit.

However, if you are designated as part of the ORA audit team, proceed to attend the ORA-5000 course.  The OR Audit Expert or ORA-5000 course will provide the participants with a complete framework to plan for the ORA initiative, implement the ORA program, and sustain the ORA program.

For our colleagues operating in financial institutions, OR-5000 should be your pre-requisite.

What is included in the course fee?

When you are attending the course, the fee of Singapore Dollar (SGD) 2,400 includes:

During the course:

• Access to the complete set of soft copy templates.
  • Note that hard copies of the templates are only provided for a classroom-based course

After the course:

• The award of an ORCP e-certificate (upon completion of module 2 and passing the examination conducted at the end of the course)
• Review of assessments
• ORCS application processing fees

However, the ORAS application must be completed within three months from the notification of passing the ORA-300 course.

An application processing fee of SGD 75 will be payable for the application for ORAS certification.  Please opt for processing fees included in the invoice if you are applying for the specific certification.

• Yes. Module 1 is compulsory as it forms the initial assessment for the "grounding" of operational resilience knowledge.  
• Once you have completed Module 1, you will attend Module 2.
• The successful completion of the course will allow the participants to be awarded the "Operational Resilience Certified Planner" certification.

  

  
  

Do I need to complete the ORAS exam while attending a Blended Learning course?

• Yes

I noticed that the course is held at Asian Timing. Is there any time for me, as I reside outside the Asia Pacific Region?

• US/ Europe/ Middle East
• Asia Pacific

• The time of the 3-hour online workshop is set at Singapore Timing, which is Greenwich Meridian Time (GMT) + 8 hours.
  • 2:00 (pm) Singapore (SG) Time is 10:00 (am) as Dubai is GMT+4 Hours
  • 2:00 (pm) Singapore (SG) Time is 11:30 (am) as Mumbai is GMT+5.5 Hours
    
    

• 9:00 (pm) Singapore (SG) Time is 1 pm as London is GMT+0 Hours
• 9:00 (pm) Singapore (SG) Time is 9 am as New York is GMT-12 Hours

What Certificates will I be Receiving Upon Competing in the course?

As the blended learning course is conducted over four weeks, you will be expected to receive a certificate of completion (COC) and an initial "Operational Resilience Certified Planner" certification.

Learn more by reading about What Certificates I will receive After Completing OR-300 (Blended Learning).

Let us know if you need further clarification; we'll gladly help.

More Information About Blended Learning ORA-5000 [ORA-5] or ORA-300 [ORA-3]

Contact our friendly course consultant colleagues to learn more about our blended learning program and when the next course is scheduled.

	If you have any questions, click to contact us.

 

What Are You Required to Complete for  Module 1 of the ORA-300 Programme?

Module 1: E-Learning

To complete Module 1 of the ORA-300 Operational Resilience Audit Specialist (ORAS) course.

Module 1 of the OR Audit Specialist/ Expert Course

Module 1 is the first of the [1] four-module for the ORA-5000 Blended Learning (BL-ORA-5) [2] two-module ORA-300 Blended Learning (BL-ORA-3) or [3] stand-alone module for the ORA-200 Blended Learning (BL-ORA-2) course.

Participants must attend a walk-through of one introduction to operational resilience (OR) and another module of the OR Implementation process. 

Learning Modules: Fundamentals of Operational Resilience Audit

1. Overview of Operational Resilience
2. Operational Resilience Terminology and Related Concepts
3. Operational Resilience Planning Methodology
4. Identify Critical Business Services
5. Map Processes and Resources
6. Set Impact Tolerance
7. Conduct Scenario Testing
8. Improve Lesson Learnt

The participant is required to spend about 1 hour per E-Learning sub-module

Note that Module 1 is also Module 1 (of 4) for participants attending the Blended Learning ORA-5000 course [BL-ORA-5] leading to the Operational Resilience Audit Expert (ORAE). At the same time, it is also Module 1 (of 2) for the Blended Learning ORA-300 [BL-ORA-3] leading to Operational Resilience Audit Specialist (ORAS).

Lastly, Module 1 can also be taken as a stand-alone OR-200 or BL-OR-2 course leading to Operational Resilience Certified Planner (ORCP).

The participant is required to spend about 8 hours. 

Click the "Course Content" button to learn more about this module's syllabus.

 

More Information About Blended Learning Operational Resilience Audit (ORA) Courses

BCM Institute offers two levels of OR auditing courses: ORA-3 Blended Learning ORA-300 Operational Resilience Audit Specialist and the ORA-5 Blended Learning ORA-5000 Operational Resilience Audit Expert.

	Please feel free to send us a note if you have any questions.

What Are You Required to Complete for Module 4 of the ORA-5000 Programme?

Module 4: Web Training and Discussion Workshop

To complete Module 4 of the ORA-5000 Blended Learning (ORA-5) course, participants must attend two 3-hour sessions. 

The participants must review and audit the OR requirements of an operational resilience program based on a case study organization.

Ensuing group discussions are conducted to crystallize the concepts, an experienced lead auditor facilitates their sharing of their challenges and learning.

In summary, participants should be able to:

• Determine audit findings of OR requirements
• Write audit reports
• Know the areas for follow-up and corrective actions after the audit

[M4-S1] Audit Review and Reporting

• Summarise Findings and Categorise Impact
• Prepare a Final Audit Report [Audit Reporting]

[M4-S2] Audit Follow-up

• Understand and Anticipate Challenges of Executing and Finalising the OR Audit [Audit Challenges]

The Sequence of A Typical Module 4 1/2 Day Session

A typical  1/2 day session consists of the following:

1. Pre-reading [Maximum of one hour]
   
   
2. Attend Facilitated Online Workshop [Maximum of three hours]

Managing the Operational Resilience Audit program includes the following core steps:

• Introduce Cultural Change Management
• Develop Communication Strategy
• Implement Training and Awareness 
• Provide Self-assessment
• Conduct Independent Quality Review 

1. Presentation and discussion with the facilitator [Three Hours]

Click the "Course Content" icon on the right to view the detailed course content of Module 4.

2 to 4 blog articles extracted from the chapters of A Manager’s Guide to Audit & Review Your Operational Resilience Program.

Participants are recommended to complete them before the session as it serves as  'bite-sized' background information, allowing participants to familiarize themselves with the concepts to be discussed. 

It would also assist participants in completing their assignment in the following  1 hour online session.

All Blended Learning ORA-5000 course participants are to attend two 3-hour sessions. The first 3-hour session would require them to participate in a facilitated online training session.

Facilitated by an industry practitioner and armed with the pre-reading knowledge, this session would need participants to focus on the detailed aspect of audit review and reporting:

• Write audit findings
• Present audit findings (severe findings resulting in non-compliance)
• Write and issue the final audit report
• Present final audit report
• Conduct exit or closing meeting

This would be followed by another 3-hour session on a different day where participants could wrap up the auditing of the case study and navigate how to coordinate and manage the closure of an audit report. 

The course will end with sharing and discussing the anticipated challenges of executing and finalising the OR Audit.

Both sessions are compulsory and run at the pre-determined online schedule. There would not be a repeat or substitute session for anyone who missed it.

Breakdown of Time Spent

Here is a breakdown of the time spent:

More Information About Blended Learning Operational Resilience Audit (ORA) Courses

BCM Institute offers two levels of OR auditing courses BL-ORA-3 Blended Learning ORA-300 Operational Resilience Audit Specialist and the BL-ORA-5 Blended Learning ORA-5000 Operational Resilience Audit Expert.

Please feel free to send us a note if you have any questions.

Module 3: Online Training and Discussion Workshop

To complete Module 3, participants must attend two half-day sessions of the OR audit implementation process. These are:

Before attending each of the two separate  1/2-day facilitated online workshops, the typical activities to complete the assignment are:

• developing the audit program or checklist;
• reviewing the stages of a typical BCM Audit planning process
• having access to the live BCMS portal.

Sequence of A Walkthrough of Each Session

1. Pre-reading [Maximum of one hour]
   • Review the OR planning methodology
   • Review the content of the BCMPedia for OR and OR Audit

1. Attending Facilitated Online Workshop [Maximum of three-hour]
   • Review and discuss the issues and challenges in developing an audit program (Financial / IT) or checklist
     

The content of Module 3 can be found by clicking on the "Course Content" icon.

[M3-S2] What is expected from Session 2 [S2] for Module 3 [M3] consists of the following:

1. Pre-reading  [Maximum of one hour]
   • OR Audit Planning Process [4 ten-minute articles]
     
     
2. Download the "Standardise Audit Program" template and complete the template [Maximum of one hour]
   
   • Develop an audit questionnaire in the audit checklist
     • You are strongly encouraged to attempt two significant stages of the "Implement" phase   as practice before attending class
       
       
3. Facilitated Online Workshop [Maximum of three hours]
   • Guide the review of the key deliverable of the BCM Audit planning process
   • Develop audit checklist/ program using the Standardise Audit Program template.
     
     

Pre-readings of at least 8 to 10 blogs or articles located in the eCampus are assigned for each session. Participants are recommended to complete them before the session as it serves as  'bite-sized' background information, allowing participants to familiarize themselves with the concepts to be discussed. 

It would also assist participants in completing their assignment in the following  1 hour online session.

[M3-S2] Once the schedule for the specific phase is confirmed, you will be notified to proceed to download the Audit Checklist template.  

Develop OR Audit Questionnaire within the Audit Program/ Checklist Template (Assignment) Before Attending the Facilitated Online Workshop

What if you are completing the form and do not understand the purpose or requirement of the field that you are completing?

Reference Guide: Refer to "A Manager's Guide to Review and Audit Your Operation Resilience Program [LITE]" and "A Manager's Guide to Implement Your Operation Resilience" as they provide a reasonably comprehensive explanation for each field as required in the template.

Sample Questionnaires: For auditor/ lead auditor course attendees, you are provided with a complete series of sample questions for all the clauses to assist you in developing the BM Audit questionnaires as "Pre-reading" titled Audit Questionnaires: Table of Content.

Objectives

The objective is to fully understand the purpose and requirements of each entry in the template before you attend the corresponding online workshop.

You may wonder why you are doing the assignment when the lesson has not yet been conducted.

It will also allow you to contextualize your business environment and ask related questions.

 

[M3-S2] Attend Facilitated Online Workshop

 

For the Module 3 course, participants must attend two 3-hour online workshop sessions.  All sessions are compulsory and run at the pre-determined online schedule. There would not be a repeat or substitute session for anyone who missed it.

These are the key features and deliverables of Module 3:

1. Develop OR Audit Program/ Checklist
2. Understand the OR Audit Planning Process 

Submit your completed "Audit Checklist" template to the facilitator within two days after finishing the Facilitated Online session M3-S2.  Do note that you should have completed version 1 of this template before you attend the Online session. 

 

Time Requirement

Module 3: Session 1 & 2

Three Hour (Per Session)

 

Breakdown of Time Spent

Here is a breakdown of the time spent for Module 3 for two 3-hour per session.

 

Module	Mode of Study	Hours
M3-S1	Web Training and Discussion Workshop 1-Hour Self Study (Pre-reading and review of the case study) 3-Hour Schedule Online Classes	4
M3-S2	Web Training and Discussion Workshop 1-Hour Self Study (Pre-reading and review of the case study) 1-Hour Preparation Assignment to complete the Audit Questionnaires 3-Hour Schedule Online Classes	5
	Total Hours	9

More Information About Blended Learning Operational Resilience Audit (ORA) Courses

BCM Institute offers two levels of OR auditing courses: ORA-3 or ORA-300 Operational Resilience Audit Specialist and the ORA-5 or ORA-5000 Operational Resilience Audit Expert.

Please feel free to send us a note if you have any questions.