Operational Resilience Audit

Welcome to the frequently asked questions or FAQ for BCM Institute's ORA-300 Blended Learning course.

Should I attend ORA-300 or ORA-5000?

This is the course to attend if you are exploring to understand operational resilience audit.

However, if you are designated as part of the ORA audit team, proceed to attend the ORA-5000 course.  The OR Audit Expert or ORA-5000 course will provide the participants with a complete framework to plan for the ORA initiative, implement the ORA program, and sustain the ORA program.

For our colleagues operating in financial institutions, OR-5000 should be your pre-requisite.

What is included in the course fee?

When you are attending the course, the fee of Singapore Dollar (SGD) 2,400 includes:

During the course:

• Access to the complete set of soft copy templates.
  • Note that hard copies of the templates are only provided for a classroom-based course

After the course:

• The award of an ORCP e-certificate (upon completion of module 2 and passing the examination conducted at the end of the course)
• Review of assessments
• ORCS application processing fees

However, the ORAS application must be completed within three months from the notification of passing the ORA-300 course.

An application processing fee of SGD 75 will be payable for the application for ORAS certification.  Please opt for processing fees included in the invoice if you are applying for the specific certification.

• Yes. Module 1 is compulsory as it forms the initial assessment for the "grounding" of operational resilience knowledge.  
• Once you have completed Module 1, you will attend Module 2.
• The successful completion of the course will allow the participants to be awarded the "Operational Resilience Certified Planner" certification.

  

  
  

Do I need to complete the ORAS exam while attending a Blended Learning course?

• Yes

I noticed that the course is held at Asian Timing. Is there any time for me, as I reside outside the Asia Pacific Region?

• US/ Europe/ Middle East
• Asia Pacific

• The time of the 3-hour online workshop is set at Singapore Timing, which is Greenwich Meridian Time (GMT) + 8 hours.
  • 2:00 (pm) Singapore (SG) Time is 10:00 (am) as Dubai is GMT+4 Hours
  • 2:00 (pm) Singapore (SG) Time is 11:30 (am) as Mumbai is GMT+5.5 Hours
    
    

• 9:00 (pm) Singapore (SG) Time is 1 pm as London is GMT+0 Hours
• 9:00 (pm) Singapore (SG) Time is 9 am as New York is GMT-12 Hours

What Certificates will I be Receiving Upon Competing in the course?

As the blended learning course is conducted over four weeks, you will be expected to receive a certificate of completion (COC) and an initial "Operational Resilience Certified Planner" certification.

Learn more by reading about What Certificates I will receive After Completing OR-300 (Blended Learning).

Let us know if you need further clarification; we'll gladly help.

More Information About Blended Learning ORA-5000 [ORA-5] or ORA-300 [ORA-3]

Contact our friendly course consultant colleagues to learn more about our blended learning program and when the next course is scheduled.

	If you have any questions, click to contact us.

 

Module 3: Online Training and Discussion Workshop

To complete Module 3, participants must attend two half-day sessions of the OR audit implementation process. These are:

Before attending each of the two separate  1/2-day facilitated online workshops, the typical activities to complete the assignment are:

• developing the audit program or checklist;
• reviewing the stages of a typical BCM Audit planning process
• having access to the live BCMS portal.

Sequence of A Walkthrough of Each Session

1. Pre-reading [Maximum of one hour]
   • Review the OR planning methodology
   • Review the content of the BCMPedia for OR and OR Audit

1. Attending Facilitated Online Workshop [Maximum of three-hour]
   • Review and discuss the issues and challenges in developing an audit program (Financial / IT) or checklist
     

The content of Module 3 can be found by clicking on the "Course Content" icon.

[M3-S2] What is expected from Session 2 [S2] for Module 3 [M3] consists of the following:

1. Pre-reading  [Maximum of one hour]
   • OR Audit Planning Process [4 ten-minute articles]
     
     
2. Download the "Standardise Audit Program" template and complete the template [Maximum of one hour]
   
   • Develop an audit questionnaire in the audit checklist
     • You are strongly encouraged to attempt two significant stages of the "Implement" phase   as practice before attending class
       
       
3. Facilitated Online Workshop [Maximum of three hours]
   • Guide the review of the key deliverable of the BCM Audit planning process
   • Develop audit checklist/ program using the Standardise Audit Program template.
     
     

Pre-readings of at least 8 to 10 blogs or articles located in the eCampus are assigned for each session. Participants are recommended to complete them before the session as it serves as  'bite-sized' background information, allowing participants to familiarize themselves with the concepts to be discussed. 

It would also assist participants in completing their assignment in the following  1 hour online session.

[M3-S2] Once the schedule for the specific phase is confirmed, you will be notified to proceed to download the Audit Checklist template.  

Develop OR Audit Questionnaire within the Audit Program/ Checklist Template (Assignment) Before Attending the Facilitated Online Workshop

What if you are completing the form and do not understand the purpose or requirement of the field that you are completing?

Reference Guide: Refer to "A Manager's Guide to Review and Audit Your Operation Resilience Program [LITE]" and "A Manager's Guide to Implement Your Operation Resilience" as they provide a reasonably comprehensive explanation for each field as required in the template.

Sample Questionnaires: For auditor/ lead auditor course attendees, you are provided with a complete series of sample questions for all the clauses to assist you in developing the BM Audit questionnaires as "Pre-reading" titled Audit Questionnaires: Table of Content.

Objectives

The objective is to fully understand the purpose and requirements of each entry in the template before you attend the corresponding online workshop.

You may wonder why you are doing the assignment when the lesson has not yet been conducted.

It will also allow you to contextualize your business environment and ask related questions.

 

[M3-S2] Attend Facilitated Online Workshop

 

For the Module 3 course, participants must attend two 3-hour online workshop sessions.  All sessions are compulsory and run at the pre-determined online schedule. There would not be a repeat or substitute session for anyone who missed it.

These are the key features and deliverables of Module 3:

1. Develop OR Audit Program/ Checklist
2. Understand the OR Audit Planning Process 

Submit your completed "Audit Checklist" template to the facilitator within two days after finishing the Facilitated Online session M3-S2.  Do note that you should have completed version 1 of this template before you attend the Online session. 

 

Time Requirement

Module 3: Session 1 & 2

Three Hour (Per Session)

 

Breakdown of Time Spent

Here is a breakdown of the time spent for Module 3 for two 3-hour per session.

 

Module	Mode of Study	Hours
M3-S1	Web Training and Discussion Workshop 1-Hour Self Study (Pre-reading and review of the case study) 3-Hour Schedule Online Classes	4
M3-S2	Web Training and Discussion Workshop 1-Hour Self Study (Pre-reading and review of the case study) 1-Hour Preparation Assignment to complete the Audit Questionnaires 3-Hour Schedule Online Classes	5
	Total Hours	9

More Information About Blended Learning Operational Resilience Audit (ORA) Courses

BCM Institute offers two levels of OR auditing courses: ORA-3 or ORA-300 Operational Resilience Audit Specialist and the ORA-5 or ORA-5000 Operational Resilience Audit Expert.

Please feel free to send us a note if you have any questions.

 

OPERATIONAL RESILIENCE AUDIT CERTIFICATION

To obtain an operational resilience audit (ORA) certification, one has to fulfil the following conditions:

1. Attend the relevant courses attached to the desired  operational resilience certification
2. Pass the qualifying certification examination
3. Send in the appropriate certification application fees
4. Send in the certification application form detailing at least 4 or 8 (depending on the desired certification) operational resilience experiences to the OR Body of Knowledge (BoK)

Certification would then be awarded once the independent certification body is satisfied that all conditions are met.

Certifications are then valid for one year, after which they need to be renewed yearly to ensure their validity.

Find Out More ...

Certification
Certification Type	Operational Resilience Audit Expert	Operational Resilience Audit Specialist	Operational Resilience Certified Planner
Course	OR Audit Expert / Manager	OR Audit Specialist	OR Planner
Course Code	ORA-5000/ 400	ORA-300	OR-200
Pre-requisite needed to attend the course	No	No	No
	However, you will need years of experience to apply for certification.		No
Certification Application Processing Fee/ Annual Renewal Fee	SGD 150	SGD 75	SGD 50 Complimentary for Year 1
Number of OR Body of Knowledge	8 of 15 OR BoK	4 of 15 OR BoK	Not Required
Year of Experience Required to be Eligible for Award of Certification	> Three years	> One year	Not Required
Attend OR Course
Module (1 to 4)	One to Four	One to Two	One

Find out more about Blended Learning ORA-5000 [ORA-5] & ORA-300 [ORA-3]

To learn more about the course and schedule, click the buttons below for the ORA-3 ORA-300 Operational Resilience Auditor course and the ORA-5 OR-5000 Operational Resilience Audit Expert course.

	Please feel free to send us a note if you have any of these questions.

Operational Resilience Audit Expert (ORAE)

Pre-requisites

The pre-requisites are:

• Attend and complete the ORA-5000 Operational Resilience Audit Expert course

• Pass the Qualifying ORAE examination

• Have at least three years of Operational Resilience/ business continuity/ crisis management/ IT disaster recovery/ BC-CM-DR-OR Audit professional experience and
• Be able to describe at least 8 OR related OR Body of Knowledge (OR BoK) which you have audited or implemeted.
  • Send in the SGD 150 ORAE Certification Application Processing Fees

Operational Resilience Body of Knowledge (OR BoK) 1 to 15
[P1] Plan Phase [Bok 1 to BoK 5]	[P2] Implement Phase [Bok 6 to BoK 10]	[P3] Sustain Phase [Bok 11 to BoK 15]

How to be Certified

To become an ORAE-certified professional, a candidate must complete four separate processes:

• Formal Education
  • Attend and complete the ORA-5000 Operational Resilience  Expert Auditor course.
• Examination
  • Attempt and pass the Qualifying ORAE examination
• Show proof of at least three years of verifiable OR-BCM-CM-IT DR and/or audit experience.
• Be able to describe at least eight of fifteen OR related Body of Knowledge (OR BoK)
• Make a payment of SGD 150 (non-refundable) application processing fee.

To become an ORCE-certified professional, a candidate must complete four separate processes:

Formal Education Attend and complete the ORA-5000 Operational Resilience Audit Expert Implementer course or Attend and complete the ORA-400 Operational Resilience Audit Manager (Module 3 and Module 4 of the ORA-5000) course.
Examination Attempt and pass the Qualifying ORAE examination.

• Show proof of at least three years of verifiable OR (BCM-CM-DR) and/or auditing experience.
• Make a payment of SGD 150 (non-refundable) application processing fee.
• Submit the ORCE application form to the certification team for review by the independent Certification Review Committee member.
• Complete review and approval by the Certification Review Committee member (which may take six to eight weeks)
• Invite to accept the ORCE award

Formal Education

• Sign up for the ORA-5000 course and complete the four modules (M1 to M4), or
• If you completed the ORA-300 Implementer course earlier, sign up for the ORA-400 course and complete the two modules (M3 - M4).
• Pay the Course Fees before starting the course.
• Be assigned login credentials to start the eLearning for Module 1 (for those taking ORA-5000) only
• Answer quizzes at the end of each sub-module of Module 1
• Continue to complete Modules 2, 3 and 4 within the schedule.
• Sit for the ORAE qualifying examination at the end of the course.

Examination

To sit for the Examination, a candidate must:

• Be competent in the Competency Level (CL):
  • Foundation(CL 1)
  • Intermediate (CL 2)
  • Advanced (CL 3)
    including the eight OR Body of Knowledge (OR BoK)
• Attempt the online practice quiz at least once

Certification

To be issued a certificate, a candidate must:

• Pass the ORAE qualifying examination with a required passing score of 75% out of 100- Multiple Choice Questions (MCQ)
• Submit a non-refundable Application Processing Fee
• Submit the Certification Application Form to certification team
• Describe eight (out of the fifteen) OR Body of Knowledge (OR BoK) as experience
• Select two references for each OR BoK (references may be repeated for all eight of the  fifteen OR BoK

Fee Payment

	Application Processing Fee: SGD 150. (Not included in course fees and non-refundable even if the application is rejected)
	Annual Maintenance Fee: SGD 150 (Applicable after your first year of certification)

Find Out More ...

Certification
Certification Type	Operational Resilience Audit Expert	Operational Resilience Audit Specialist	Operational Resilience Certified Planner
Certification Application Fee	SGD 150	SGD 75	SGD 50  Complimentary for year 1
OR Body of Knowledge	8 of 15 OR BoK	4 of 15 OR BoK	Not Required
Year of Experience	> Three years	> One year	Not Required
Attend OR Course
Course	OR Expert Auditor	OR Auditor	OR Certified Planner
Course Code	ORA-5000	ORA-300	OR-200

Find out more about Operational Resilience Audit ORA-5000 [ORA-5] & ORA-300 [ORA-3]

To learn more about the course and schedule, click the buttons below for the ORA-300 Operational Resilience Audit Specialist [ORA-3] course and the ORA-5000 Operational Resilience Audit Expert [ORA-5] course.

	Please feel free to send us a note if you have any of these questions.

Operational Resilience Expert Auditor (ORA-5000) Training Roadmap [Module 4]

Description of Module [Day] 4 Course 

Module 4 focuses on the crucial steps in executing and finalising an operational resilience (OR) audit, equipping participants with the following skills.

Summarise Findings and Categorise Impact

• Extract key insights from diverse data sources.
  Group findings based on severity, risk level, and potential impact.
• Develop clear and actionable recommendations for stakeholders.

Prepare a Final Audit Report

• Craft a comprehensive and well-structured document.
• Include an executive summary highlighting key findings and conclusions.
• Present methodology, evidence, and detailed recommendations.
• Effectively communicate the report to diverse audiences.

Navigate Audit Challenges and Ensure Stakeholder Engagement

• Identify potential hurdles and roadblocks throughout the process.
• Develop strategies to overcome challenges and maintain progress.
• Proactively anticipate stakeholder concerns and address them effectively.
• Foster open communication and collaboration throughout the audit.

Detailed Course Content

Course Content for ORA-5000

More Information About Blended Learning Operational Resilience Audit (ORA) Courses

BCM Institute offers two levels of OR auditing courses: ORA-3 or ORA-300 Operational Resilience Audit Specialist and the ORA-5 or ORA-5000 Operational Resilience Audit Expert.

	Please feel free to send us a note if you have any questions.