BGBann_Mgr CM Book_Crisis Management

Online eBook: Table of Content: A Manager's Guide to Implement Your Crisis Management Plan

This book will help you to prepare and implement Crisis Management (CM) initiatives for your organization. It will cover all the key components of CM planning and every task that has to be undertaken to complete a CM plan will be explained in detail.

Recall your most recent crisis, many decisions need to be made, many actions need to be taken, and many materials need to be produced. Just ask yourself if these were made ready in advance, would your problem be much easily resolved?

Dr Goh Moh Heng

Moh Heng Goh

Bann_Managers Guide Book_CM_

Why Read This Book?

A Manager’s Guide to Implementing Your Crisis Management PlanThis book will help you to prepare and implement Crisis Management (CM) initiatives for your organization. It will cover all the key components of CM planning and every task that has to be undertaken to complete a CM plan will be explained in detail. You will learn to:

  • Realize the importance of crisis management in the current economy.
  • Understand how to comprehend and manage social issues arising from a crisis situation.
  • Set up an efficient CM Planning Team.
  • Assess the impact of a crisis on key stakeholders.
  • Identify and quantify risks or crisis scenarios.
  • Assess risks associated with interested parties such as suppliers, vendors and customers.
  • Avoid the consequences of crisis situations.
  • Execute steps and options for CM strategy.
  • Select CM strategy.
  • Develop a CM plan based on best practice tools and techniques.
  • Understand when to invoke a CM plan.
  • Describe who should be part of the CM team.
  • Describe what immediate actions should take place in the event of an incident.
  • Create personal and business action plans to prevent or alleviate potential problems.
  • Build effective triage teams.
  • Identify techniques for damage control.
  • Describe the relationship between incident management IIM) and crisis management.
  • Use effective techniques for prioritizing an extensive list of ongoing problems.
  • Ensure effective communication with internal and external stakeholders in times of crisis.
  • Establish a Crisis Communication Plan.
  • Apply scenario planning to prepare for unexpected events.
  • Test and rehearse the CM and Crisis Communication plans.
  • Incorporate collaboration as a means of keeping the business alive.
  • Transform a crisis into an opportunity to enhance corporate reputation.
  • Manage a comprehensive and effective CM system.

Table of Content

     
C2 C3-C13; C22-C24; C31-C33 C28-C30
Starting from Zero Crisis Management Planning Methodology Crisis Scenario
Starting from Zero CM Planning Methodology Types of Crisis Scenarios
C14  C15-C21; C40-C41 C34-C39
Challenges in CM Planning Command Centre Management and Operations Playbook for Response to Crisis Scenario

Challenges in CM Planning
Establish and Operate Command Centre Playbook for Response to Crisis Scenario
C25 C26 C27
Crisis Leadership Success CM Stories Not So Successful CM Stories
Crisis Leadership

Success CM Stories

Not So Successful CM Stories

Book Series   BCMPedia
    Crisis Management
TheBCMSpecialistSeriesSet_Facebook

 

 

BCMPedia Crisis Management

 


BCMI Logo

Do You Want to Continue CM Training During A COVID-19 Pandemic Outbreak?

Competency-based Course Certification Course
Upgrade or Implement Your Crisis Management Plan [BL-3-Catalog] What Expert Level Blended Learning Courses that are Available? [BL-5-Catalog] What Expert Level Blended Learning Courses that are Available?

Reference Guide

A Manager’s Guide to Implementing Your Crisis Management PlanGoh, M. H. (2016). A Manager’s Guide to Implement Your Crisis Management Plan. Business Continuity Management Specialist Series (1st ed., p. 192). Singapore: GMH Pte Ltd.

Note: This version is the 2nd Edition being updated in 2021. The numeric in the square bracket {C##] is the cross-referencing of the actual chapters in 2016 Edition.

Find out more about Blended Learning CM-300 [BL-CM-3] & CM-5000 [BL-CM-5]

New call-to-action New call-to-action New call-to-action
New call-to-action New call-to-action New call-to-action
New call-to-action Email to Sales Team [BCM Institute]

Please feel free to send us (click the left button)  a note if you have any of these questions

FAQ BL-CM-5 CM-5000

 

For Your Comments

More Posts

New Call-to-action