Crisis Management E-Learning Series
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[CM] [EL] L6: Crisis Strategy Development

BCM Institute’s Crisis Management E-learning courses cater to busy Crisis Management (CM) professionals and allow participants to obtain the Crisis Management Certified Planner (CMCP) certification at their convenience if taken as a whole package. 

This is an excellent introductory for senior management to gain a broad introduction to crisis management (CM) as an organisational discipline. This blog provides an overview of the crisis management concept.

Azizah Nurdin
Crisis Management Certified Planner-Specialist-Expert

Lesson 6: Crisis Management Strategy Development

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This is your chance to dive deep into crisis management planning in Lesson 6 of the CM-200 e-learning module.

This course is specifically designed for senior management and professionals (refer to Who Should Attend? below) who want to equip themselves with the knowledge and skills to develop effective response strategies for various crisis scenarios. By exploring various approaches tailored to different crisis types, you will gain the confidence to navigate challenging situations and minimize potential damage to your organisation.

Learning Objective:

  • Identify the various strategies to respond to different crisis scenarios: We'll delve into a diverse toolbox of response strategies. You'll learn how to adapt your approach based on the specific kind of crisis, be it a natural disaster, public relations nightmare, or cyberattack.

[CM] e-Learning [6] Crisis Strategy DevelopmentWhy Attend This Course?

Crises come in all shapes and sizes; a one-size-fits-all response won't cut it. This course equips you with the knowledge to tailor your response to the crisis. Understanding different strategies allows you to react swiftly and effectively, minimising potential damage and ensuring a successful recovery.

Building a Dynamic Crisis Management Plan:

A strong crisis management plan is a living document that evolves with your organization's needs. This course directly contributes to building a dynamic plan in the following ways:

  • Tailored Responses: By learning various response strategies, you can develop a plan that outlines specific actions for different crisis types. This ensures a more effective and targeted response during a crisis.
  • Improved Decision-Making: Understanding the strengths and weaknesses of different response strategies allows you to make well-informed decisions in the heat of the moment.
  • Enhanced Agility: The ability to adapt your response based on the specific crisis empowers your organization to navigate complex situations with greater agility.

This course empowers you to become a valuable asset in your organization's crisis management team. By learning to identify and implement various response strategies, you'll contribute significantly to building a dynamic and effective crisis management plan that protects your organization and its stakeholders.

What will you learn?
  • Identify the various strategies to respond to the types of crisis scenario
Flexible Learning at Your Pace
  • Learn on your schedule: Pause and resume the module whenever it suits you.
  • Take detailed notes: Use the built-in electronic notepad to capture key takeaways.
  • Test your knowledge: A short quiz at the end will assess your understanding of the material.

Who Should Attend

Senior Management: CXOs, VPs, and other senior leaders responsible for the organisation's overall health and well-being. They must understand crisis management to make strategic decisions and ensure the organization's preparedness.

Department Heads are the leaders of departments most likely to be involved in a crisis response, such as Public Relations, Operations, Human Resources, Legal, Security, and IT. They must understand their role in the crisis management plan and how their department contributes to the response.

Business Continuity Professionals: Those involved in developing and implementing business continuity plans would benefit from a deeper understanding of how crisis management planning integrates with their work.

Risk Managers: Professionals responsible for identifying and mitigating risks would benefit from learning how crisis management planning helps address potential crisis scenarios.

Other Professionals with Crisis Response Roles: Depending on the organization's structure, this could include safety officers, emergency response personnel, and public information officers.


More Information About Crisis Management Courses

To learn more about the course and schedule, click the buttons below for the  CM-300 Crisis Management Implementer [CM-3] and the CM-5000 Crisis Management Expert Implementer [CM-5].

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