Lesson 1: Crisis Management Concepts
This is your chance to dive deep into crisis management planning in Lesson 1 of the CM-200 e-learning module.
This course is specifically designed for senior management and professionals (refer to Who Should Attend? below) who want to understand how to prepare their organisation for any unforeseen event.
It is a good choice for senior management and professionals (and even beginners) who need a grounding in crisis management concepts and would like a broad introduction to crisis management (CM) as an organisational discipline.
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Key terminologies are defined, and examples of crises are provided to reinforce understanding.
At the end of the module, participants would be able to:
What will you learn?
- Understand the basic concepts of Crisis Management
- Align CM initiatives to Top Management’s goals
- Identify CM's benefits and critical success factors – Understand the main clauses in ISO 22361 Standards.
- Understand the difference between crisis, crisis management, and crisis management planning.
Flexible Learning at Your Pace
- Learn on your schedule: Pause and resume the module whenever it suits you.
- Take detailed notes: Use the built-in electronic notepad to capture key takeaways.
- Test your knowledge: A short quiz at the end will assess your understanding of the material.
Who Should Attend
Senior Management: CXOs, VPs, and other senior leaders responsible for the organisation's overall health and well-being. They must understand crisis management to make strategic decisions and ensure the organization's preparedness.
Department Heads are the leaders of departments most likely to be involved in a crisis response, such as Public Relations, Operations, Human Resources, Legal, Security, and IT. They must understand their role in the crisis management plan and how their department contributes to the response.
Business Continuity Professionals: Those involved in developing and implementing business continuity plans would benefit from a deeper understanding of how crisis management planning integrates with their work.
Risk Managers: Professionals responsible for identifying and mitigating risks would benefit from learning how crisis management planning helps address potential crisis scenarios.
Other Professionals with Crisis Response Roles: Depending on the organization's structure, this could include safety officers, emergency response personnel, and public information officers.
More Information About Crisis Management Courses
To learn more about the course and schedule, click the buttons below for the CM-300 Crisis Management Implementer [CM-3] and the CM-5000 Crisis Management Expert Implementer [CM-5].
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