Playbook for Incident Response to Crisis Scenario

Book Review	C34 [A6-A]	C35 [A6-B]
A Manager's Guide to Implement Your Crisis Management Plan	Terrorism, Civil Unrest and Demonstrations	Kidnap and Hostage Situations
C36 [A6-C]	C37 [A6-D]	C38 [A6-E]
Extortion or Blackmail	Threats against People	Threats against Property

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Competency-based Course		Certification Course

Reference Guide

Goh, M. H. (2016). A Manager’s Guide to Implement Your Crisis Management Plan. Business Continuity Management Specialist Series (1st ed., p. 192). Singapore: GMH Pte Ltd.

Note: This version is the draft 2nd Edition being updated in 2021. The numeric in the square bracket {C##] and [AX-#] is the cross-referencing of the actual chapter and appendices in the 2016 Edition.

Find out more about Blended Learning CM-300 [BL-CM-3] & CM-5000 [BL-CM-5]

	Please feel free to send us a note if you have any of these questions to sales.ap@bcm-institute.org