Module (Day) 1 of CM-5000 Crisis Management Expert Implementer [CM-5]

CM-5000 Crisis Management Expert Implementer Training Roadmap [Module 1]

Description of Day [Module] 1 Course 

You will be introduced to ISO 22361 (previously BS 11200), the international standard for Crisis Management.

You will learn the differences between crisis management and related disciplines, such as risk management and business continuity management, which will be explained and supplemented with examples.

Note that this module (1) is now only available as an eLearning module.

This lesson introduces the students to the fundamental principles of crisis management and guides them to develop an appropriate implementation framework for their organisation.

This includes creating a crisis management policy and statement that sets the direction for all crisis-related activities in the organisation. The participant is then taken on a step-by-step crisis management planning process walkthrough.

This module also touches on the taxonomy of crises and details the differences in how they have been identified and their causes. Understanding crisis types helps participants group crises or types into systems that can be more easily managed at different phases of the crisis.

Lesson	Topic	Description
	Understand Key CM Concepts	Introduce CM concepts Explain terminologies and concepts Understand the difference between crisis, crisis management, and crisis management planning.
	Walkthrough CM Planning Methodology	Introduce the component of the CM planning process  Establish the objectives, tasks and deliverables for each phase Elaborate the elements and success factors for completing each phase
	Identify the Types of Crisis	Identify the types and causes of crises Group crisis into categories Review crisis situations relating to your organization
	Establish CM Team and Structure	Determine core and non-core CM team members Identify elements within the command centre structure Assign roles and responsibilities
	Recognize Threats and Crisis Scenarios	Understand risk management terminologies Identify and determine risk likelihood, impact rating and levels Determine the risk treatments for the crisis situations Relate content to ISO 31000 Risk Management - Principles and Guidelines
	Develop CM Strategy Development	Identify the various strategies to respond to the types of crisis scenario
	Implement CM Plan	Learn the structure and principle of a CM Plan Determine the detailed content of a typical CM Plan
	Design CM Testing & Exercising	Identify the types of CM tests and exercises to be conducted Learn the design of  a test and exercise

The title of each eLearning module is:

• Crisis Management Concepts
• Crisis Management Principles, Framework & Policies
• Crisis Types & Scenarios
• Crisis Management Team
• Threats & Crisis Scenarios
• Crisis Strategy Development
• Crisis Management Plan Implementation
• Advanced Level Testing & Exercising

Deliverables

• Be able to understand the CM Framework and Planning Methodology.
• To establish the CM Team and Structure.

Government Funding

Singapore

The section applied to Singaporeans and permanent residents eligible for SkillsFuture Singapore funding. Malaysians also qualify for HRD Corp funding from the Malaysian government. Click the icons to find out more about the funding.

Malaysia

SkillsFuture Singapore Credit Claim [New Initiative starting April 2020] Additional Funding

To claim SkillsFuture Credit (additional funding for Singaporeans), click the "SkillsFuture Credit Claimable" button to learn more about SkillsFuture Singapore (SSG).

Click on the buttons below to read more about course content from other days. 

More Information About Crisis Management Course

To learn more about the course and schedule, click the buttons below for the  CM-300 Crisis Management Implementer [CM-3] and the CM-5000 Crisis Management Expert Implementer [CM-5].

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