Crisis Management Series

Is This Crisis Management Course You Are Looking For?

Just been assign the CM role and responsibilities.  What CM training course should I attend? Crisis management (CM) is not Business Continuity Management (BCM), it is the management of an incident or event that is intended to protect or minimise the impact on the reputation of your organisation.
Moh Heng Goh
Crisis Management Certified Planner-Specialist-Expert
Often when you are sourcing for an appropriate crisis management (CM) course after being assigned to the CM responsibilities, the question asked is "Is this course and its content right for me?"  Another question is "Do I need to be trained for such a long duration?"

To guide you on whether BCM Institute's course is appropriate, you may want to answer the following questions about your current or new roles and responsibilities.

  • How a crisis is define in your organization?
  • Are you designated to lead or assist in the crisis management program?
  • Are you part of the CM team? CM command center operation team?
  • Are you part of the team supporting the CM effort? or when a crisis occurs?

If your requirement is one of the following, then continue to read the rest of the content for the appropriateness of the course.


2Phase[CM5000]The crisis management courses from BCM Institute is broken into two modules.  It is the CM-300 Crisis Management Implementer (Specialist Level) Course and the CM-400 Crisis Management Manager (Expert Level) course. It is important to note that attending CM-300 is a pre-requisite for attending CM-400 course.  If time permit or you need to be up to speed with the entire CM knowledge, you should attend CM-300 and CM-400 together by attending the CM-5000 Crisis Management Expert Implementer course.

Objective of Your Training

This course is specifically tailored to professionals assigned with crisis management responsibilities.  Either in the capacity of managing the crisis management program or be a member of the crisis management team or developing your developing your specific crisis management component of the CM plan. If this is either of your responsibilities, then, this would be an appropriate course for you.

I would recommend that you focus on the appropriateness  of the course and its content to you first.  The details on the types of certification such as Crisis Management Certified Specialist (CMCS) and Crisis Management Certified Expert (CMCE) awarded for crisis management can be discussed at the end of this article.

Crisis Management Modular Training

Modular Crisis Management Training (Part 1: Specialist Level leading to CMCS)

CMCS.pngFor those busy professional who are providing supporting roles to the crisis management team, then, it is appropriate for you to attend the specialist two-day course:

This course is most appropriate for newbie BCM managers who would like to know more about how to implement and develop the crisis management plan.

However, for seasoned professionals, this course is a pre-requisite when you are pursuing the expert level (CMCE) certification.  it is transparent to you as you already are attending the CM-5000 course which CM-300 course is part of the Day 1 and Day 2 course content.

Modular Crisis Management Training (Part 2: Expert Level leading to CMCE)

CMCE.pngHaving completed the CM-300 Crisis Management Implementer Course and passed the CCCS examination, for professional intending to upgrade his or her skill to manage a crisis management program and work closely with the crisis management team,  then, it is appropriate for you to attend the expert-level two-day course:

Comprehensive Crisis Management Training (Combination of Part 1 and Part 2 leading directly to CMCE)

CMCE.pngThe course is designed to be taken in one complete course which is to provide the participants with the complete set of knowledge for crisis management.  The specific course is:

This course is most suitable for BCM managers who are tasked to also oversee and manage the organization's CM plans.  Usually, you are the person providing the conduit between the senior management and the command centre (emergency operations centre).

Crisis Management Fundamentals

CMCP.pngYou have noticed by now that the Crisis Management Certified Planner or CMCP is not mentioned.  If you are just pursuing CM for knowledge purpose, this is the right course to attend as it provide you with the recognition of being able to have the "Know" competency in BCM Institute's competency level. If you are still keen in pursuing, the specific course is:

Recomendation: I would strongly encourage the "main stream" professionals to pursue the CMCS and then upgrade yourself to CMCE as you gain the necessary experience.

Crisis Management Certification

If you have assess the appropriate CM course to attend, then the next requirement is to reference to the CM certification that you will be attaining.  Remember, it is critical that you acquire the necessary CM knowledge and skill set and slowly work yourself toward the certification.



Lastly, if you would like to continue to know more about your Crisis Management journey, click "Crisis Management : How and where do I start?" 

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