Crisis Management Training-led Implementation Series
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[TL] [1B] [PM]  Developing CM Structure and Framework

This Project Initiation series is the second instalment of Part One [1B] of the reading for CM Program Lead [or CM project team leaders and members] designated to embark on a CM implementation.

The organisation can use this approach to update, develop, implement and finalise its CM program for an organisation.  This "Training-led Implementation" approach involves experienced CM professionals facilitating and reviewing the initial submission while the project team completes the requirement. 

The organisation can use this approach to update, develop, implement and finalise its CM program. 

This second instalment entails developing the organisation's structure and framework. The course is a CM-300 Crisis Management Implementer course, and upon completion, a CM Certified Planner will be issued, with the assignment as an actual submission for the project.

Moh Heng Goh
Crisis Management Certified Planner-Specialist-Expert

Develop a Crisis Management Structure

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This second instalment entails developing the CM organisation's structure and BCM framework.

New call-to-actionOur Training-led CM implementation course comprises a series of phases.  Making it simple, it is a CM-300 Crisis Management Implementer course.

New call-to-actionThe CM Program Lead consolidates the findings into a report for each phase. Management approves this report, which will be utilised in the next phase with group workshops, team discussions, assessments, and messages.


The course is CM-420 CM Project Initiation
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Once the project initiation course, CM-420 is completed, the following schedule will start with CM-300 for the CM Project Team members. They are expected to complete four of the seven phases of the CM planning methodology.

CM Planning Methodology

New call-to-actionThe 4 (of the 7) main phases, better known as the Crisis Management (CM) Planning Methodology, are:

  • Crisis Scenario Risk Assessment
  • Crisis Management (CM) Strategy
  • CM Plan Development
  • CM Testing and Exercising (Briefing on TE Templates)

Each phase is structured to optimise the allocated time and maximise learning through supplementary readings and offline discussions.

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Depending on the size and complexity of the organization, the implementation of each phase could last anywhere from 3 weeks to 1 month (elapsed time).  The only exception is the Testing and Exercising phase.

CM Program Team Members

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The standard CM project implementation involves training appointed Crisis Management Team Members to plan and execute tests and exercises for their respective departments, which takes 2 or 4 weeks. 

The key is to equip yourself with the CM knowledge to effectively "contextualise" your business functions, products, and services in the CM planning process.  Furthermore, we will need to be aware of the nature of the business, its affiliations, and any other regulatory or political relationships.

At times, your organisation may request that we conduct the tests and exercises on their behalf, which would lengthen the time needed. Typically, a project running on CM-300 modules may last 5 to 7 months, depending on the availability of resources and scheduling.

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back to TOC Training Led Crisis Management ImplementationParticipants are encouraged to use these just-in-time, bite-size materials to support their learning.

More in-depth discussions and questions may be raised during the group workshop or subsequent consultation sessions.

You are ready to start with the first "Running a Crisis Scenario Risk Assessment" workshop.

Training-led CM Implementation Roadmap

CM-300 Crisis Management Implementer Course


Module 1

Module 2

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Module 2
Session 1 Session 2
Overview of CM Project/ Program Crisis Management Strategy
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Crisis Scenario Risk Assessment CM Plan Development
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