Crisis Management Series
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Crisis Management Planning Methodology

This blog is a compilation of chapters extracted from Dr Goh Moh Heng's book that will help you prepare and implement Crisis Management (CM) initiatives for your organisation. It will cover all the critical components of CM planning and explain in detail every task that must be undertaken to complete a CM plan.

The CM Planning Methodology or Process (similar to the BCM Planning Methodology) can be adopted based on seven blocks of activities.

“Handling a crisis is like managing a complex project with unpredictable conditions. Knowing the crisis stage and its potential roadblocks will prepare us to think.”

Dr Goh Moh Heng

Moh Heng Goh
Crisis Management Certified Planner-Specialist-Expert

Bann_Planning Methodology_Crisis Management_

New call-to-actionThe CM Planning Methodology or Process (similar to the BCM Planning Methodology) can be adopted based on seven blocks of activities.

This article provides the components to support the concepts elaborated during the CM project and program implementation.

     
C3 C4 C5
Project Management: Determine CM Goals Project Management: Develop CM Framework Standardised Terms and Concept
Determine CM Goals Develop CM Framework Standardized Terms and Concept
C6 C7 C8
Project Management: Establish CM Organization Project Management: Establish CM Team Roles and Responsibilities Project Management: Identify Interested Parties
Establish the Crisis Management Organization Establish CM Team Roles and Responsibilities Identify Interested Parties
C9-6 C10 C11
Crisis Risk Assessment: Identify Crisis Scenario Crisis Risk Assessment: Implement Crisis Preventive Measures [Pre-Crisis] CM Strategy: Develop Crisis Strategy
Recognize the Sources of Risk Implement Crisis Prevention Strategy Develop CM Framework
C10

C11

 
CM Plan Development: Identify the Stages of a Crisis CM Plan Development: Implement the CM Plan Crisis Risk Assessment: Categorize Types and Causes of Crises
Identify the Stages of a Crisis Implement the CM Plan New call-to-action
C22 C23 C24
Testing and Exercising: the CM Plan Program Management: Training and Awareness Program Management
Testing and Exercising the CM Plan Crisis Management Training and Awareness Programme Management
C31 C32 C33

CM Plan Development: Appendix 4: Content of CM Plan

CM Plan Development: Appendix 5: CM Plan Components CM Plan Development: Appendix 6: CM Plan Template
Content of CM Plan Appendix 5: CM Plan Components Appendix 6: CM Plan Template

 


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Reference Guide

A Manager’s Guide to Implementing Your Crisis Management PlanGoh, M. H. (2016). A Manager’s Guide to Implement Your Crisis Management Plan. Business Continuity Management Specialist Series (1st ed., p. 192). Singapore: GMH Pte Ltd.

Note:  This version is the draft 2nd Edition being updated in 2021. The numeric in the square bracket {C##] and [AX-#] is the cross-referencing of the actual chapter and appendices in the 2016 Edition.

 

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To learn more about the course and schedule, click the buttons below for the  CM-300 Crisis Management Implementer [CM-3] and the CM-5000 Crisis Management Expert Implementer [CM-5].

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