Section of CM Plan
These are the typical sections of a comprehensive CM plan:
- Plan Administration
- Communication Policy
- Finance, Legal, and Administration
- Warning and Alert section
- Crisis Command and Coordination
- Crisis Resolution
- Recovery Management
- Aftermath management
This section outlines the organization policies for crisis management.
This section outlines the organization policies for information management. This includes how information is exchanged, how media is managed, how to inform and deal with inquiries from internal and external groups.
Finance, Legal, IT and Administration
This section outlines the specialist support such as finance and legal during a crisis.
This section outlines who is designated to design and maintain the CM plan. It includes the review of the plan, audit procedures, training, exercising activities.
This section outlines the policies on roles and responsibilities for CM and risks reduction and control.
Warning and Alert
This section outlines the alert and warning systems used in the organization.
Crisis Command and Coordination
This section outlines the command, control and communication requirements for the crisis. It includes the crisis structure, the command centre and the notification of the teams and relevant agencies.
This section is a set of procedures to handle crisis events. As each incident may be different, a dedicated team will be assigned to manage the specific crisis.
Recover and Resumption
This section focuses on the recovery, resumption and restoration steps to be undertaken during a crisis.
This section deals with the return home requirement. It deals with the closure of the crisis with the relevant agencies and also the post-mortem evaluation.
This section holds the checklists for the entire CM plan. These include equipment, procedural, contacts, logistics, supply and related action lists.
Goh, M. H. (2016). A Manager’s Guide to Implement Your Crisis Management Plan. Business Continuity Management Specialist Series (1st ed., p. 192). Singapore: GMH Pte Ltd.
Extracted from Appendix 5: CM Plan Component
Find out more about Blended Learning CM-300 [BL-CM-3] & CM-5000 [BL-CM-5]
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