Crisis Management Series
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As An Appointed Crisis Management (CM) Manager, What Can I Do To Improve My CM Competency and Skill?

When you are assigned as a CM responsibilities or an concurrent appointment with your BCM or other functional responsibilities, be it full-time or part-time, these are some of the career and professional development options and routes that you may want to pursue to further raise your CM competencies.
Moh Heng Goh
Crisis Management Certified Planner-Specialist-Expert

IC_More_CM_MaliciousRumorsIf you are reading this article, you are probably appointed as a Crisis Management Team Leader, a Business Continuity Management (BCM) Manager, or an Organization BCM Coordinator. You could also hold other functional roles in operations, security, facility, corporate planning, or health and safety. 

If this is correct, being competent in your current role is insufficient; you must clearly distinguish and understand the concept of CM versus BCM versus your current functional roles. 

One option is to attend a comprehensive Crisis Management (CM) course taught by expert CM practitioners and be certified as one after completing it.

New call-to-actionNew call-to-actionAt BCM Institute, we have three levels of competencies: "Know-Do-Manage." As an appointed organisation-level CM Coordinator, you must be at the "Manage" level of competency. With this in mind, the organisation's CM coordinator can start to plot the different training routes to choose from depending on his/her requirements, schedule, and certification needs. 

Other Core Skillsets

Once you have completed the CM training, you should continue to upgrade your competency to include business continuity management and crisis communication.  Another core skill is to be able to review and audit a BCM program.  The auditing skill set will also apply to the review of crisis management and crisis communication plans.  For those who are required to work with the IT team and have a strong IT background, the attendance of the IT disaster planning course will be a good selection.

Certification Versus Competency-based Training 

singapore_flagMalaysia FlagYou may want to ignore this section if you are not a Singaporean or a Singapore Permanent Resident (PR). This funding applies if you are a Malaysian citizen.

BCM Institute is awarded Authorised Training Organisation (ATO) status for its "Competency-based Courses" certification course and Approved Training Centre. However, these are only available in Singapore. The Malaysian government's HRD Corporation also funds them.

If you are a Malaysian and are eligible for HRD Corp funding, these courses are also funded by the Malaysian government.


Certification Courses Competency-based Courses
CMCE.pngCrisis Management Expert Implementer  (Course Code: CM-5000)

Implement a CM plan(Course Code: BCM-360)

Manage and Execute a CM plan (Course Code: BCM-460)

If you are asking about the differences between Certification and Competency-based training courses, you may want to read "What are Certification Versus Competency-based Courses?"

Support in the Implementation of the Crisis Management Programme

New call-to-actionOften, existing or newly appointed CM Managers will approach BCM Institute to assist in updating and implementing the CM project or program.   If the consulting fee is not affordable or approved, you may seek to implement it via the training-led implementation approach with government funding.

Please approach our colleagues, who will customise the review and initiation of the CM program and allow the program to be funded by government agencies.

The course CM-420 Initiating Crisis Management Program will be implemented to kick off and review the program, which is based on the ISO 22316 CM standard.

Funding from the Singapore and Malaysia Governments

New call-to-actionNew call-to-actionThere is funding for the training of CM in Singapore from two separate government agencies.  In Singapore, both are funded by SkillFuture Singapore (SSG).  In Malaysia, it is supported by the HRD Corp.


Read more about the funding for:    
  • CM-5000 CM Expert Implementer Course [Know-Do-Manage] 
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  • WSQ-CM-360 [Know-Do] and WSQ-CM-460 [Do-Manage] courses
[WSQ-CM] SSG Funding: Company-Sponsored [WSQ-CM] SSG Funding: Self-Sponsored
SkillsFuture (Singapore) and HRD Corp (Malaysia) Funding

New call-to-actionFor Singaporeans and Malaysians who would like to receive funding, you may want to consider achieving a professional certification led by senior practising professionals; you can find out more by attending the following:

  • Crisis Management Expert Implementer  (Course Code: CM-5000)

WSQ Competency-based Programme

On the other hand, if you may want to consider the equivalent of the CM course based on the competency-based training framework or WSQ, this course may be more suited for you:

  • Implement a CM plan(Course Code: BCM-360)

  • Manage and Execute a CM plan (Course Code: BCM-460) 

TMM [WSQ-CM-360]   TMM [WSQ-CM-460]

Find out more about Blended Learning CM-300 [CM-3] & CM-5000 [CM-5]

Contact our friendly course consultant colleagues to know more about our blended learning crisis management certification program and when the next course is scheduled.  They are the CM-3 or CM-300 Crisis Management Implementer and the CM-5 or CM-5000 Crisis Management Expert Implementer.

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Please feel free to send us a note if you have any of these questions.

Email to Sales Team [BCM Institute]

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