What is a CC-5000 Crisis Communication Expert Implementer Course?

Overview of CC-5000 Blended Learning [BL-CC-5] Course

While professionals generally still prefer to attend an onsite classroom-based course with a facilitator or instructor being present, (electronic) online video face-to-face workshop practices are fast gaining momentum. This is especially so when more regions are experiencing travel restrictions, lockdowns and quarantine requirements when arriving at the destination.

The roadmap above is a snapshot of what you can expect from the programme. It is divided into the respective modules 1 to 4.  Find each module's syllabus by clicking the four [Course Content] buttons. 

The content has been carefully crafted to ensure that your participation and outcome match each day of the CC-5000 Crisis Communication Expert Implementer competency level. 

Click any four buttons [Course Requirement] to learn more about your [CC-5]. What is a CC-5000 Crisis Communication Expert Implementer Course participation and involvement in this course?

The course fee is SGD 3,850 for 100% online and SGD 4,150 for online + onsite, payable before the class starts. 

Module
Course Content
Course Requirement

Breakdown of the Time Spent

Module	Mode of Study	Flexible (Hours)	Mandatory & Fixed Timing (Hours)
	Facilitated Online Workshop (1 Hour Self Study + 6 Hours Scheduled Online Classes)	1	6 (3-hour x 2 separate sessions)
	Facilitated Online Workshop (1 Hour Self-Reading + 6 Hours Scheduled Online Classes)	1	6 (3-hour x 2 separate sessions)
	Online Training and Discussion Workshop (2 Hours Reading/ Assignment + 3-Hour Schedule Online Classes)	2	6 (3-hour x 2 separate sessions)
	Online Training and Discussion Workshop (2 Hours Self Reading/ Assignment + 3 Hours Schedule Online Classes)	2	6 (3-hour x 2 separate sessions)
	Total Hours	6	24
	Attempt Qualifying Examination	Question	Duration
	Crisis Communication Certified Expert (CCCE) after CC-5 course	150	3 and 1/2 hours
	Crisis Communication Certified Specialist (CCCS) after CC-3 course	100	2 and 1/2 hours
	Crisis Communication Certified Specialist (CCCP) after CC-2 course	50	1 and 1/2 hours

Crisis Communication for Financial Institutions

Since the COVID-19 pandemic, various regulatory developments have impacted the financial services industry, such as refining the management of disruptions, increasing interconnectedness and third-party/ outsourcing dependencies and dependencies on IT.  This emphasises that operational resilience will remain a significant concern for the board, regulators, policymakers, investors and customers.

The challenge is organizations' approaches to dealing with differing regulations globally. In terms of resilience structure, organizations have looked at their governance frameworks and ensured they are fit for purpose. They utilise stress and scenario testing to assess their capabilities, which is more than their existing business continuity and crisis communication

What are the Differences and Concerns?

Click the icon on the right to learn more about the difference between Blended Learning and Hybrid Learning offered by BCM Institute.

The entire process is redesigned with pre-reading (at your own time and pace) and preparatory work (rather than one hour doing the work in class) supported by proprietary guidance notes. In fact, after several cohorts, the content of those who had attended our other advanced-level courses highlights a better way to provide the same outcome.

Instructors: Note that the instructors delivering the modules will remain the same as those providing the on-site training. At BCM Institute, most instructors still practise BCM and Risk Management professionals (in this case, crisis communication and crisis risk) with a minimum of 12 years of direct BCM experience as they hold regional or global resilience responsibilities.

International Participation: Another significant change will be the participation of more international delegates compared to the traditional majority of Asian participants.  Be expected to discuss and work as teams from around the world.

More pre-readings should be expected, as the objective is to ensure that knowledge that could be acquired via reading is done outside the training session. More time is allocated to sharing experiences between the participants and facilitators.

Schedule for Courses: This is the schedule and dates for the start of the next course.  Click "CC-5000 Course Calendar" to learn more about the "RUNs" for the year.

More Information About CC-5000 [CC-5] or CC-300 [CC-3]

To learn more about the course and schedule, click the buttons below for the CC-300 Crisis Communication Implementer [CC-3] course and the CC-5000 Crisis Communication Expert Implementer [CC-5] course.

	If you have any questions, click to contact us.