[BL-CC-5] FAQ on CC-5000 Blended Learning Course

You may have read our detailed descriptions of the course and its course contents but still have some burning questions. This page aims to assist you in clarifying these doubts about the Crisis Communication Expert Implementer.  Do note that CC-300 [BL-CC-3] is actually the Module 1 and 2 of the 4 module in the CC-5000 Blended Learning [BL-CC-5] course.

The content had included specific Singapore government funding and requirement.


This page aims to assist you to in clarifying further doubts you have on attending the CC-5000 Blended Learning [BL-CC-5] Course

FAQ [BL-CC-5]Course Fees

What is included in the course fee?

Your course fees covers all the pre-reading materials, online facilitated discussions as well as assessments and examinations attached to the course.

It also includes 1 re-examination at the Qualifying Crisis Communication Certified Expert (CCCE) Exam in case you did not pass on the first try.

Why should I pay the same price as a "brick 
and mortar" course?

While the mode of delivery and the courseware has been adapted to suit a virtual training, you are still getting the same value in terms of standard, competency and level of professional instructors for the course.

In fact, you would be getting the same instructors as you would be getting if you had attended the "brick and mortar" course.

To know more about how the blended learning matches up with its "brick and mortar" counterpart, you may like to read and click icon on the right.

Blended Learning 

singapore_flagNote for Singapore Participants.  As BCM Institute is an Authorised Training Organisation (ATO) with the Singapore government, to find out more about the various course funding for Singaporeans and Singapore Permanent Residents (PR), please scroll down to the last segment of this blog.

Is this a new initiative?

No this is not a new initiative. BCM Institute have always had an e-learning platform. The COVID-19 situation just allowed us to feature the courses more prominently. This is especially since we have been getting increasing requests of the CC-300 and CC-5000 courses to be conducted internationally.

What is so special about this course?

The CC-5000 Blended Learning is the first course to be aligned to the ISO standard (being published) and BS 11022 standard and it is now known as CEN/TS 17091:2018 Crisis Management - Guidance for developing a strategic capability.

Is the course internationally recognized?

As the courseware and standard is no different from our "brick and mortar" course, it receives the same recognition as its face to face counterpart.

What is blended learning? What type(s) of learning does it comprise of?

Test2Blended learning is a course offered by BCM Institute that combines e-learning, online facilitated classes/discussions, offline self study and assignments. Some may see it as hybrid learning.

Different from the heavily discounted or free courses offered by top universities through Massive Open Online Course (MOOC) platforms like Udemy and Coursera, these courses are available only for limited participation. Its online modules are also conducted live allowing for instant feedback and interaction among participants and facilitator. 

Using zoom as the online platform, it allows one to engage their fellow participants in the course. As it is not bound by geographic constraints, participants would more likely be able to interact with a more international crowd.

This interaction, no different from what BCM Institute's courses are known for, would further enhance the participants understanding in implementing a CM plan and managing a CM team.

How many blended learning courses does BCM Institute have?

Currently, BCM Institute has 7 such courses and they are:

  1. (BL) BCM-300: ISO 22301 Business Continuity Management System Implementer

  2. (BL) BCM-300: ISO 22301 Business Continuity Management System Implementer (Pandemic Flu Preparedness)
  3. (BL) BCM-5000: ISO 22301 Business Continuity Management System Expert Implementer
  4. (BL) CM-300: Crisis Management Implementer (Emphasis on COVID-19 Pandemic Preparedness)

  5. (BL) CM-5000: Crisis Management Expert Implementer 
  6. (BL) CC-300: Crisis Communication Implementer

  7. (BL) DRP-300: IT DR Implementer

Can I attend more than 1 blended learning course at any given time?

Yes you can, provided you ensure that the blended learning courses you signed up for does not have clashing schedules.

Can I do the blended learning at my own time and pace?

Yes you can. You are free to mix and match the different modules that make up the CC-5000 Blended Learning course. But do note that you are to finish the course within 3 months from your initial registration of the first module of the course.

Is there a specific timing that I need to dedicate for the webinar?

You would need to refer to our course schedule for the specific time and date for it. 

Do you have a sample of the blended learning? Video sample?

Currently, there is no sample but we will update this page as soon as we have them ready.

Who would be my facilitator and would I have access to my facilitator outside of the online training/workshop?

Your facilitators would be of the same standard as the ones you would be getting in our "brick and mortar" course, for a list of our facilitators you may like to refer to this link.

They would be available to you outside of the training/workshop hours only via email.

How much time (in hours) do I need to complete the CC-5000 Blended Learning?

Here is a breakdown of the time spent:

Module Mode of Study Hours
1 E-learning/ Self Study 6

Facilitated Online Workshop (6 Hours Self Study + 6 Hours Schedule Online Classes)

3 Web Training and Discussion Workshop (2 Hours Self Study + 2 Hours Schedule Online Classes) 4
4 Web Training and Discussion Workshop (3 Hours Self Study + 3 Hours Schedule Online Classes) 6
  Total Hours 28
Why do I need to stretch the time needed to complete the Blended Learning Course?

The stretch timing allows you to have more time to digest and revise the concepts taught.


Pre-Requisites and Certifications

What do I need to do to attend the course?

You would need to make an upfront payment of SGD 3,850. Payment can be made via Paypal, Credit Card, Cheque and Bank/Telegraphic Transfers.

What do I need, in terms of technical specifications, to attend the course?

You would need a stable internet connection for the E-learning, Facilitated Online Workshop and Web Training and Discussion Workshops.

What is the pre-requisite for the course?

There is no pre-requisite for the course. Anyone who has an interest in BCM are welcome to join.

What certificate do I get when I finish the course and is the certificate awarded the same as the one from a "brick and mortar" course?

You would be awarded the Crisis Communication Certified Planner (CCCP) certificate, the same internationally recognised certificate you would get if you have attended, completed and passed the Qualifying Crisis Communication Certified Expert (CCCE) certificate.


Blended Learning Regulations

Can I only attend the modules that I like or do I have to complete all component?

CCCE-2No this is not possible as each modules are linked and that failure to complete each module would not allow you to obtain the international recognised Crisis Communication Certified Planner and eventually the Crisis Communication Certified Expert*

*See Crisis Communication Certified Expert certification pre-requisites for details.

What happens if I attend half of the learning and fail to complete the other half within the 3 weeks given? Do I still get a certificate or do I have to re-register and pay to attend the whole course again from Day 1?

Where you stop  in your blended learning journey would determine if you would get a certificate or not. For re-registration queries, do contact our friendly course consultants at who would be able guide you based on your situation.

Can I opt out from blended learning halfway and rejoin in a brick and mortar class on a later date?

No you cannot opt out halfway. The course is not structured to allow such changes.

If I already earn and is a CCCP certificate holder, can I do part of the course?

CCCP-2You can only join from Module 2 as the pre-requisite to attend Module 3 and 4 is the completion of Module 2.


Singapore Funding for CC-5000 Crisis Management Expert Implementer Course

These are the funding that are available for Singaporeans and Singapore Permanent Residents.  [Note that funding for this program will be available after 1 Oct 2020]

Are there funding available for blended learning?
New call-to-actionCITREP+

Currently,the only funding available is Singapore's IMDA CITREP+ funding. This is the same funding available for the "brick and mortar" CC-5000 Crisis Communication Expert Implementer course.

New call-to-actionTo know more about CITREP+ funding and who is eligible to claim, do read about it here.

SkillsFuture Credit Claim

With effect from April 2020, Singaporean can claim SGD 500.  Click icon to read more

What if I fail the examination meant to claim for my IMDA CITREP+ funding?

Your course fees include a free re-examination (i.e. 2nd try at the examination). Those who fail at their first try would also be given an analysis of which parts they are weak at as well as access to online recorded revision sessions. 

New call-to-actionFeedback and results received showed that these helped tremendously for those who came back to do their re-examination. 

But if in the case that you do fail again, you would need to make a Singapore Dollar (SGD) 250 re-examination fee payment. You are able to send in the passing re-examination result to make your IMDA claim as long as it is done within 1 year of you starting the course. 

What is the difference between the CC-5000 Blended Learning and WSQ course?

We are using the latest CC standard while WSQ uses the Singapore WSQ requirements with no or little discussion on how it relates to international CC Standards. This course also prepares you to understand how to work with senior management and manage maturing CC programs.

Why is there a difference in assessment for Singapore and non Singapore course participants?

The Singaporean and Singapore Permanent Resident claiming the IMDA CITREP funding has to complete and show proof of passing the online Qualifying Crisis Communication Certified Expert (CCCE) examination before funds can be reimbursed to them.



Find out more about Blended Learning CC-5000 [BL-CC-5]


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If you would like to continue to know more about your crisis comunication learning journey, click on the button below.

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