[BL-CC-5] FAQ on CC-5000 Blended Learning Course

To learn more about how blended learning matches its "brick and mortar" counterpart, you may like to read and click an icon on the right.

Blended Learning 

Note for Singapore Participants. As BCM Institute is an Authorised Training Organisation (ATO) with the Singapore government, please scroll down to the last segment of this blog to learn more about the various course funding for Singaporeans and Singapore Permanent Residents (PR).

Is this a new initiative?

No, this is not a new initiative. BCM Institute has always had an e-learning platform. The COVID-19 situation just allowed us to feature the courses more prominently. This is especially true since we have been getting increasing requests for the CC-300 and CC-5000 courses to be conducted internationally.

What is so special about this course?

The CC-5000 Blended Learning is the first course aligned to the ISO standard 22361  Crisis Management - Guidance for developing a strategic capability.

Is the course internationally recognized?

The courseware and standards are the same as those of our "brick and mortar" course, which receives the same recognition as its face-to-face counterpart.

What is blended learning? What type(s) of learning does it comprise?

BCM Institute offers blended learning courses that combine e-learning, online facilitated classes/discussions, offline self-study, and assignments. Some may see this as hybrid learning.

Unlike the heavily discounted or free courses top universities offer through Massive Open Online Course (MOOC) platforms like Udemy and Coursera, these courses are available only for limited participation. Its online modules are also conducted live, allowing instant feedback and interaction among participants and facilitators. 

Using Zoom as the online platform allows one to engage their fellow participants in the course. As geographic constraints do not bind it, participants would more likely be able to interact with a more international crowd.

This interaction, no different from what BCM Institute's courses are known for, would further enhance the participants understanding of implementing a CM plan and managing a CM team.

Can I attend more than one blended learning course at any given time?

Yes, you can, provided you ensure that the blended learning courses you signed up for do not have clashing schedules.

Can I do the blended learning at my own time and pace?

Yes, you can. You can mix and match the modules that make up the CC-5000 Blended Learning course. However, note that you are to finish the course within three months of your initial registration for the course's first module.

Is there a specific time that I need to dedicate to the webinar?

You must refer to our course schedule for the specific time and date. 

Do you have a sample of the blended learning? Video sample?

Currently, there is no sample, but we will update this page as soon as we have them ready.

Who would be my facilitator, and would I have access to my facilitator outside the online training/workshop?

Your facilitators would be of the same standard as the ones you would be getting in our "brick and mortar" course. You may refer to this link for a list of our facilitators.

They will be available to you via email outside the training/workshop hours.

How much time (in hours) do I need to complete the CC-5000 Blended Learning?

Here is a breakdown of the time spent:

Module	Mode of Study	Hours
1	E-learning/ Self Study	6
2	Facilitated Online Workshop (6 Hours Self Study + 6 Hours Schedule Online Classes)	12
3	Web Training and Discussion Workshop (2 Hours Self Study + 2 Hours Schedule Online Classes)	4
4	Web Training and Discussion Workshop (3 Hours Self Study + 3 Hours Schedule Online Classes)	6
	Total Hours	28

Why must I stretch the time needed to complete the Blended Learning Course?

The stretch timing gives you more time to digest and revise the concepts taught.

 

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Pre-Requisites and Certifications

What do I need to do to attend the course?

You would need to make an upfront payment of SGD 3,850. You can pay via Paypal, credit card, cheque, or bank/telephone transfer.

What do I need, in terms of technical specifications, to attend the course?

You would need a stable internet connection for the E-learning, Facilitated Online Workshop and Web Training and Discussion Workshops.

What is the pre-requisite for the course?

There is no pre-requisite for the course. Anyone who has an interest in BCM are welcome to join.

What certificate do I get when I finish the course, and is the certificate awarded the same as the one from a "brick and mortar" course?

You would be awarded the Crisis Communication Certified Planner (CCCP) certificate, the same internationally recognised certificate you would get if you have attended, completed and passed the Qualifying Crisis Communication Certified Expert (CCCE) certificate.

 

Blended Learning Regulations

Can I only attend the modules I like, or must I complete all components?

No, this is not possible as each module is linked, and failure to complete each module would not allow you to obtain the internationally recognised Crisis Communication Certified Planner and, eventually, the Crisis Communication Certified Expert*

*Click the icon to find out more about Crisis Communication Certified Expert certification prerequisites for details.

What happens if I attend half of the learning and fail to complete the other half within the three weeks given? Do I still get a certificate, or do I have to re-register and pay to attend the whole course again from Day 1?

Where you stop in your blended learning journey will determine whether you will get a certificate. For re-registration queries, contact our friendly course consultants at sales.ap@bcm-institute.org, who can guide you based on your situation.

Can I opt out of blended learning halfway and rejoin a brick-and-mortar class later?

No, you cannot opt-out halfway. The course is not structured to allow such changes.

Can I participate in the course if I have already earned and am a CCCP certificate holder?

You can only join from Module 2 as the prerequisite to attend Modules 3 and 4 is the completion of Module 2.

 

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Any funding for the CC-5000 Crisis Communication Expert Implementer Course?

Currently, CC-5000 is not Skillsfuture Singapore funded.

What if I fail the examination?

Your course fees include a free re-examination (i.e., a second try at the examination). Those who fail on their first try will also receive an analysis of which parts they are weak at and access to online recorded revision sessions. 

Feedback and results received showed that these helped tremendously for those who came back to do their re-examination. 

But if you fail again, you must pay a Singapore Dollar (SGD) 250 re-examination fee. 

What is the difference between the CC-5000 Blended Learning and the WSQ course?

We use the latest CC standard, while WSQ uses the Singapore WSQ requirements, with little or no discussion on how it relates to international CC Standards. This course also teaches you how to work with senior management and manage maturing CC programs.

Why is there a difference in assessment for Singapore and non-Singapore course participants?

The Singaporean and Singapore Permanent Resident claiming the IMDA CITREP funding has to complete and show proof of passing the online Qualifying Crisis Communication Certified Expert (CCCE) examination before funds can be reimbursed to them.

 

More Information About Crisis Communication Courses

To learn more about the course and schedule, click the buttons below for the  CC-300 Crisis Communication Implementer [CC-3] and the CC-5000 Crisis Communication Expert Implementer [CC-5].