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[BL-CC-3] Module (Day) 1 of CC-300 Crisis Communication  Implementer [BL-CC-5]

Below is the detailed course curriculum and examination objective of Day 1 of the CC-300 and also the CC-5000 course.

 

This is the first of the four modules, and it details how each day of the course will allow the participants to have a systematic understanding of the CC concepts and their implementation.

 

Finally, how can they prepare for the Qualifying Crisis Communication Certified Expert (CCCE) examination on the 5th day of the course?

Kalaivani
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CC-5000 Crisis Communication Expert Implementer Training Roadmap [Module 1]

BL-CC-3 Crisis Communication

Description of Module (Day) 1 Course 

BL_CC-5000_Module1You will learn the differences between crisis communication and related disciplines, such as risk management and business continuity management, which will be explained and supplemented with examples.

This lesson explains the fundamental principles of crisis management and guides the student through developing an appropriate implementation framework for their organisation. This includes creating a crisis management policy and statement that sets the direction for all crisis-related activities in the organisation. The participant is then taken on a step-by-step crisis management planning process walkthrough.

New call-to-actionThis module also touches on the taxonomy of crises and details the differences in how they have been identified and their causes. Understanding crisis types helps participants group crisis situations or types into systems that can be more easily managed at different phases of the crisis.

 

Detailed Course Content

 

Topic Description
Understand CC Fundamentals & Key Concepts
  • Crisis Communication Concepts and Definitions
  • Crisis Communication Principles, Framework and Policy 
  • Crisis Communication Planning Methodology
  • Crisis Types and Scenarios
  • Establish Crisis Communication Team and Structure

 

Phases Learning Roadmap  CC-300-CC-400-CC-5000 Crisis Communication Course PhasesDeliverables

  • Be able to understand the CC Framework and Planning Methodology
  • To be able to establish a CC Team and Structure

 


More Information About Crisis Communication Courses

To learn more about the course and schedule, click the buttons below for the  CC-300 Crisis Communication Implementer [CC-3] and the CC-5000 Crisis Communication Expert Implementer [CC-5].

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Please feel free to send us a note if you have any questions.

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