[BL-CC-3] Module (Day) 1 of CC-300 Crisis Communication Implementer [BL-CC-5]

CC-5000 Crisis Communication Expert Implementer Training Roadmap [Module 1]

Description of Module (Day) 1 Course

BL_CC-5000_Module1 You will learn the differences between crisis communication and related disciplines, such as risk management and business continuity management, which will be explained and supplemented with examples.

This lesson explains the fundamental principles of crisis management and guides the student through developing an appropriate implementation framework for their organisation. This includes creating a crisis management policy and statement that sets the direction for all crisis-related activities in the organisation. The participant is then taken on a step-by-step crisis management planning process walkthrough.

This module also touches on the taxonomy of crises and details the differences in how they have been identified and their causes. Understanding crisis types helps participants group crisis situations or types into systems that can be more easily managed at different phases of the crisis.

Detailed Course Content

Topic	Description
Understand CC Fundamentals & Key Concepts	Identify and list crisis management and communication concepts Describe types of disruptive events Identify key stakeholders Components of crisis communications plans Formulate strategies and procedures Identify crisis communication strategies and plans

Deliverables

Be able to understand the CC Framework and Planning Methodology
To be able to establish a CC Team and Structure

More Information About Crisis Communication Courses

To learn more about the course and schedule, click the buttons below for the CC-300 Crisis Communication Implementer [CC-3] and the CC-5000 Crisis Communication Expert Implementer [CC-5].