BC Plan Maintenance is the first major activity to start the entire Program Management phase.
In plan maintenance, there is a heavy dependence on the continuous availability, supply and sufficiency of people, budget and resources to develop, manage and deliver the series of maintenance activities to keep the BC Plan up-to-date and accurate.
How well the maintenance is executed will directly impact the BC capability of the organization. This is because the effectiveness of BC Plan will be significantly reduced if there are no maintenance processes to keep the Plan current and accurate.
In this chapter, various methods for BC Plan maintenance activities, the related resources that are required for carrying out the maintenance activities and the management criteria such as documentation of change control, plan distribution and access control will be explained in detail.
Objectives
The objectives of the Maintenance component within the Program Management phase are to establish an on-going management system to ensure:
- The establishment of organization policies to formalize and support management and execute the maintenance efforts
- The adequate provision of manpower, resources and budget
- The delegation of roles and responsibilities to everyone within the organization to perform the maintenance activities
- The testing and exercising of BC Plan are carried out frequently in order to verify the effectiveness and efficiency of the organization’s capability to recover from ill effects of disaster events
- All changes to the BC Plan are properly coordinated and managed through a formal change control management process
- All updated BC Plan are distributed to all the BC team personnel promptly via a formal BC Plan distribution and collection management process
Tasks
The tasks to complete this maintenance component within the Program Management phase include:
- Nominating the right person/business units to maintain and manage the BC Plan
- Establishing maintenance procedures and schedules
- Creating distribution list and circulation arrangement
- Establishing annual budgetary guidelines for BC functions
What Does Maintenance Entail?
- Stage 1: Develop a BCP Maintenance System
- Stage 2: Formulate Change Control Procedures
- Stage 3: Identify Support Tools for the Maintenance of the BC Plan
Expected Deliverables
- Officially appointed parties responsible for the BC Plan maintenance
- Maintenance procedures (Appendix 2: Maintenance & Testing Procedures), schedules, distribution lists, policies and documentation change procedures
- Accountability for annual BC planning expenditure
Reference
Goh, M. H. (2021). Managing & Sustaining Your Business Continuity Management Program. Business Continuity Management Planning Series (3rd ed.). Singapore: GMH Pte Ltd.
Extracted from "Chapter 3: What is Maintenance?"
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