---
title: "PD 17: Recovery Procedures: Corporate Communications"
description: "Recovery Procedures: Corporate Communications"
image: https://blog.bcm-institute.org/hubfs/Implement%20Plan%20Develop.jpg
---
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##### Business Continuity Management
# PD 17: Recovery Procedures: Corporate Communications
You would have completed four earlier phases before arriving at this plan development phase.
These would have enabled you to identify all the resources required to operate the critical business processes and determine the best business continuity strategy to speedily and efficiently recover your business during a crisis.
You are now ready to document a formal BC Plan.
---
[Moh Heng Goh](https://blog.bcm-institute.org/bcm/author/moh-heng-goh) Feb 7, 2025
###### Business Continuity Management Certified Planner-Specialist-Expert
#### 
### Recovery Procedures: Corporate Communications
#### 17.1 Critical Business Function
##### WHAT
**PR01 - Provide public relations and corporate communications.**
#### 17.1.1 Pre-Crisis
##### HOW
- List of key media contacts (updated on a half-yearly basis).
- Prepare pre-approved statements (pre-approved and applicable for different disasters and aligned with internal communications).
- Appoint Spokesperson and alternate.
- Identify the venue for a press conference.
#### 17.1.2 Within T+24 hours (RESUMPTION)
##### HOW
- Retrieve a list of media contacts from the Alternate Site Recovery Box.
- Issue first external communication to media.
#### 17.1.3 After T+24 hours (RECOVERY)
##### HOW
- Issue second and subsequent external communication to media.
- Issue first and subsequent external communication to clients.
#### Reference
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/3d5d18f0-6660-4115-a6a4-f317614566a0)Goh, M. H. (2021). Implementing Your Business Continuity Plan. Business Continuity Management Planning Series (3rd ed.). Singapore: GMH Pte Ltd.
Extracted from "Chapter 17: Recovery Procedures: Corporate Communications"
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