Comparison Between Crisis Communication Competency and Certification Courses

This table shows the difference between a crisis communication competency-based training course using the WSQ certification standard and the certification training course issued by BCM Institute.
Steve Sobak

WSQ_GUIDE_CCYou may have just completed reading "What is a Certification vs Competency-based Course?" and would like to know the detailed comparison between Crisis Communication (CC) WSQ competency-based training and the CC certification course offered by BCM Institute.

CC CL 1-2-3 CCCE-CCCS-CCCPIn view of the introduction of competency based training, we were often asked about the possibility of getting into BCM Institute's certification program.  We will need to emphasized that the competency-based training funding by SkillFuture Singapore is independent of our certification program.  However, upon completion of the competency based training and you are still keen on pursuing our certification program, there is a "bridging" route for you.

Yes there are 2 ‘routes’ to getting your intermediate level CC certification or Crisis Communication Certified Specialist (CCCS) certification. One will be via the competency track and another will be the certification track. But what are the differences between these 2 tracks and which one should you be attending?

The main differences that may affect your decision in following either one of the tracks will probably be course duration and course fee itself. Perhaps the comparison below could give you a better picture to decide the best track that you should be on.





Course Code

WSQ CC-350 Implementing Crisis Communication Plan

CC-300 Crisis Communication Implementer 

Course duration

Attend two days of course with 1.5 hour assessment on a separate date

Attend two days of course and 2.5 hours exam after the two day course

Course Content  CC concepts and fundamentals; Component of CC plans; Identify stakeholders or interested parties; Identify spokesperson; Develop working protocols with PR team; and Understand CC strategies and procedures. BCM Planning methodology encompassing CC activities; Identify crisis scenario and implement at least two plans; Identify, appoint and assemble CC Team within CM structure; and Develop holding statements.
Instructor/ Facilitator

Must attained WSQ Advanced Certificate in Training and Assessment (ACTA) awarded by SkillsFuture Singapore (SSG)

Senior industry professionals with a minimum of 10 years of Crisis Communication experience

SGD 380 for Singaporeans age 40 years and above

SGD 1,010 for Singaporeans age 39 years and below


+ CCCP exam at SGD 125 

Refer to Company-sponsored or Self-sponsored for a detailed explanation.


SGD 2,200 (CCCS exams fees included)

Funding All course fees have been funded based on the SSG's criteria Not applicable

Statement of Attainment certificate

Certificate of Attendance

(Optional and not part of WSQ course) Crisis Communication Certified Planner (CCCP) certificate upon passing the Qualifying Crisis Communication Certified Planner exam.

Crisis Communication Certified Specialist (CCCS) certificate upon passing the Qualifying Business Continuity Certified Specialist exam. 

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WSQ Course Offerings

Business Continuity Management New call-to-action New call-to-action New call-to-action New call-to-action
  WSQ-BCM-310 WSQ-BCM-320 WSQ-BCM-330 WSQ-BCM-470

Crisis Management

New call-to-action [WSQ-CM-460] Course Overview: Executing And  Managing Crisis Management Plan    
  WSQ-CM-360 WSQ-CM-460    
Crisis Communication New call-to-action [WSQ-CM-460] Course Overview: Executing And  Managing Crisis Management Plan    
  WSQ-CC-350 WSQ-CC-450    

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