This 2-Day WSQ Crisis Communication course is a follow-up course to the CC-350 Implementing Crisis Communication Plan course. Participants are required to have attended and completed the CC-350 Implementing Crisis Communication Plan before attending the CC-450 Executing and Managing Crisis Communication Plan course.
The CC-450 is designed for emergency and incident management, crisis management and/or business continuity management team members who would like to have a more in-depth knowledge on how to execute the Crisis Communication that they have helped formulate in the earlier course.
The workshop would allow participants to have the competency to form a crisis communications team, implement action steps prior to crisis communication message delivery either internally or externally, and also have the ability to assist in the implementation of action steps to deliver key messages to the public, communicating and advocating business continuity strategies and plans to stakeholders. The course would also help them to ensure proper record keeping of communications.
At the end of the 2-Day course, Singaporean and Singapore PR participants who are taking advantage of the Workforce Skills Qualifications (WSQ) funding, would need to attempt and pass the 2 hours interview and written assessment. Passing the WSQ assessment allows them to obtain 1 Statement of Attainment certificate awarded by WSQ.
Course Schedule and SSG Funding
Completion of the 2-Day course also allows participants to achieve an internationally recognised Crisis Communication certification, .i.e. the Crisis Communication Certified Specialist (CCCS)* certificate.
NOTE: This course does not aim to equip a participant with the tools and competency to handle press conferences and press releases nor would it provide participants with an in-depth understanding of body posture or language used during such instances.
* To achieve the CCCS certification, participants would need to attempt the Qualifying CCCS examination and make payment of SGD 200 as part of the Qualifying examination fees.
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To train participants who do not have a crisis communication background and are in the emergency and incident management, crisis management and/or business continuity management team, to have the competency to execute a crisis communication management plan for their organisation.
CertificationCC Certified Specialist (CCCS) Certification will be awarded to participants who successfully completed and passed the Qualifying CCCS examination attached to the course, sends in an application detailing at least 1 year of CC experience , make the application processing fee payment of SGD 75 and satisfies and meets the experience requirements of the independent certification body.
WSQ Course Offerings
|Business Continuity Management|
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