Synopsis
This jointly organised seminar between ISACA (Singapore Chapter) and BCM Institute. In view of the COVID-19 outbreak, this is a webinar focusing on how organisations can manage and minimise the impact of the pandemic outbreak primarily in three major areas: (a) Communication with internal and external stakeholders; (b) Leadership during a pandemic crisis; and (c) Planning for a pandemic: business continuity, crisis management and pandemic preparedness. The seminar is intended to discuss and share the prevailing challenges and learning as the COVID-19 evolves.
The webinar is scheduled for 23 April 2020 from 3 pm to 4 pm (GMT +8)
Managing and Minimizing the Organisational Impact of COVID-19
In the opening months of 2020, COVID-19 has taken the world by storm. With over 1.3 million infected cases and 74,000 deaths worldwide, many companies around the world are struggling to balance the delicate equilibrium between continuing business operations, employee safety, and adhering to government preventive measures during the Pandemic.
COVID-19 has proven to the world at large that the threat of the Pandemic Crisis is no longer just theoretical, it is a very real possibility that can sweep in within the span of weeks to reach every corner of the globe. Companies must be prepared.
This webinar aims to touch on three of the key factors an organization needs to adapt to successfully navigate not just COVID-19, but any future Pandemics in the company's lifetime. The three topics are:
Communication
The act of conveying information to all the organization's stakeholders in a timely, relevant, and consistent manner. As the early weeks of COVID-19 showed, information about the virus was rarely consistent.
Experts were constantly updating what they knew about the virus, while governments were constantly updating their nationwide preventive measures. it is imperative that a constant stream of updated information be presented to the organization's stakeholders. The two categories of stakeholders are:
- Internal stakeholders
- People who work within the organization
- People who work within the organization
- External stakeholders
- People outside the organization have an interest in how the organization responds to the Pandemic.
- For example, the media and general public
Crisis Leadership
The act of leading the Crisis Management Team and the organization during a Crisis. This portion of the webinar will focus on what makes an effective Pandemic crisis leader.
Business Continuity, Crisis Management, and Pandemic Preparedness
Three closely related disciplines with differing focus. This webinar will focus on the differences between each discipline, as well as what (and when) these disciplines do during a Pandemic Crisis
The content is an extract of the Meet-the-Expert webinar "Managing and Minimizing the Organisational Impact of COVID-19" presented on 23 Apr 2020 by Dr Goh Moh Heng |
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Reference GuideGoh, M. H. (2016). A Manager’s Guide to Implement Your Infectious Disease Business Continuity Plan, 2nd Edition. GMH Pte Ltd. |