Operational Resilience: Reserve Bank of India's Guidance Note on ORM and OR Series
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[OR] [RBI] [6] Risk management environment - Identification and assessment

The RBI's guidance underscores the importance of establishing a robust Risk Management Environment focused on effective identification and assessment of operational risks. Financial institutions must implement a comprehensive risk management process that involves all relevant departments and is supported by adequate resources. This process should thoroughly assess potential risks, both internal and external, to ensure that the organization can proactively manage vulnerabilities and align risk management with operational resilience strategies.

Senior Management plays a critical role in this process by identifying and assessing operational risks inherent in significant products, activities, processes, and systems. Key components of an effective Operational Risk Management (ORM) system include regular self-assessments, collection of operational risk event data, event management, and a control monitoring and assurance framework. These tools help in evaluating risk profiles, monitoring critical controls, and developing metrics to provide early warnings of potential risks. Additionally, scenario analysis and benchmarking are crucial for understanding low-probability, high-severity events and comparing risk management practices within the industry.

The outputs from these risk assessment tools directly contribute to operational resilience by identifying and monitoring threats and vulnerabilities. Regular use of these tools helps in managing and improving resilience controls, ensuring that critical operations are protected from disruptions. Senior Management must ensure that these practices are deeply embedded in the organization's risk management culture, continuously enhancing operational resilience through effective risk identification and assessment, especially during significant changes or following incidents.

Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

Risk Management Environment: Identification and Assessment

The RBI’s guidance emphasizes the importance of an effective Risk Management Environment, including Identification and Assessment, in mitigating operational risks.

Financial institutions must establish a comprehensive Risk Management Environment process that involves all relevant departments and is supported by adequate resources. This process should thoroughly assess potential risks associated with identification and assessment.

Principle 6: Comprehensive Operational Risk Management

Senior Management must thoroughly identify and assess operational risks inherent in all significant products, activities, processes, and systems. This includes understanding internal and external threats and potential people, processes, and systems failures. A proactive approach is essential to assess vulnerabilities in critical operations, aligning risk management with operational resilience strategies.

Critical Components of Operational Risk Management

Risk Identification and Assessment

It is crucial for an effective Operational Risk Management (ORM) system, which directly contributes to operational resilience.

Evaluating internal and external factors to understand risk profiles and allocate resources effectively.

Tools for Identifying and Assessing Operational Risk
  • Self-Assessments: Using quantitative and qualitative methods to evaluate inherent risk, control effectiveness, and residual risk regularly. These assessments involve detailed business process mapping and are supported by a risk register.

  • Operational Risk Event Data: Collection of all material events, including internal losses and near misses, classified by a consistent taxonomy. External data can also be included for a comprehensive analysis.

  • Event Management: Analysis of events to identify new risks, understand underlying causes, and formulate responses to prevent recurrence. Inputs into self-assessment and control effectiveness evaluation.

  • Control Monitoring and Assurance Framework: Structured evaluation and ongoing monitoring of critical controls to ensure their effectiveness and sufficiency in covering identified risks.

  • Metrics: Development of indicators to monitor operational risk exposure, providing early warning and reporting the risk profile.

  • Scenario Analysis: Identification and analysis of low probability, high severity events through workshops with subject matter experts. Regular scenario analysis tests the ability to remain within impact tolerances during disruptions.

  • Benchmarking and Comparative Analysis: Comparisons within the RE and with industry peers to enhance understanding of the risk profile and effectiveness of self-assessment processes.
Operational Risk Assessment Tools’ Outputs

It must be based on accurate data with solid governance and validation.

Consider internal pricing, performance measurement mechanisms, and business opportunities.

Subject to monitored action or remediation plans by the Operational Risk Management Framework (ORMF).

Operational Resilience Integration

Outputs from risk assessment tools contribute to operational resilience by identifying and monitoring threats and vulnerabilities.

Regular and timely use of these tools helps manage and improve resilience controls to prevent impact on critical operations.

Assessments should be conducted during significant changes or after incidents to incorporate lessons learned and new threats.

Senior Management must ensure these practices are embedded in the organization’s risk management culture, continuously improving operational resilience through effective risk identification and assessment.

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