Mukthar Ahamadu [WSQ Assessor]

Mukthar is an experienced personnel in training and personal development focusing on Customer Service, Operations and Business Continuity Management. He now serves Guidelight Consultancy, where he provides consultancy to various business services and teaches and assesses aviation and business diploma modules for Kaplan Higher Education Academy.

Having worked for the world's best airport, Changi, as the Terminal Operations Manager, where he developed training manuals, conducted lectures and was experienced in providing service recovery and excellent customer service during incidents and emergencies.

Academic Qualification

Bachelor of Business Management (Double Major in Management & Marketing) Singapore Management University (SMU) 2002 - 2006
Software Analysis and Design (Enterprise Solutions Design and Development) National University of Singapore (NUS) 2021

Academic Qualification for Training and Development

WSQ Advanced Certificate in Training and Assessment (ACTA)

Current BCM Career

Guidelight Consultancy
Business Service Kaplan Higher Education Academy 2020 - Present
Business Service Pasir Ris-Punggol Town Council 2021 - Present
WSQ Assessor BCM Institute

Past BCM Career

Lecturer Temasek Polytechnic 2013 - 2020
Terminal Operations Manager Changi Airport Group 2009 - 2013
Airport Executive Civil Aviation Authority of Singapore 2006 - 2009

Skills

Strategic Thinker and Result Oriented | Strong Management and Leadership Skills | Project Management |
Strong Interpersonal and Communication Skills | Excellent Networking Skills and Partnership Collaboration|
Strong Presentation and Report Writing Skills | Proficient in Computer and IT Skills |