Karen Chan Ka Yan [Reviewer]

Who is Karen Chan?

Karen is currently the lead of the Corporate Crisis Management Framework in MTR Corporation and was the Group Business Continuity and Crisis Management leader for HAECO, a Swire Group company.

Karen started her responsibility in business continuity management early in 2009, supporting the maintenance of BCPs for epidemics for her company. In 2013, she was tasked as the Group Business Continuity and Crisis Management (BCCM) Lead to start a massive project of establishing the BCCM System and promoting crisis management for the 19 group subsidiaries. Karen also led several reviews of her current company's BCM and crisis management frameworks.

Karen is experienced in conducting business continuity and crisis management training for different levels of staff, including the members of the CMT. She had experience conducting crisis management exercises, business impact analysis, BCM audits and establishing BCM and CM frameworks and relevant plans.

Academic Qualification

Master of Engineering Enterprise Management Hong Kong University of Science & Technology
Bachelor of Business Administration The Chinese University of Hong Kong

Professional Qualification

	Awarded Crisis Management Certified Expert (CMCE) from BCM Institute
	Awarded Business Continuity Certified Expert (BCCE) from BCM Institute
	Project Management Professional Cert. Test Preparation Course

Current BCM Career

Senior Corporate Safety Management Systems Manager MTR Corporation Dec 2021 - Present

Past BCM Career

Manager - Safety & Crisis Management MTR Corporation Sep 2017 - Nov 2021
Functional Lead for Group Business Continuity and Crisis Management (BCCM) HAECO Group 2009 - Aug 2017
Corporate Planning and Development Manager HAECO, a Swire Group company Jul 2016 - Aug 2017
Head of Section Corporate Planning and Development HAECO, a Swire Group company Jul 2013 - Jun 2016
Corporate Planning and Development Officer HAECO, a Swire Group company Oct 2010 - Jun 2013
Operations Officer - Technical Management Centre HAECO, a Swire Group company Aug 2008 - Oct 2010
Management Trainee HK Aircraft Engineering Co. Ltd., a Swire Group Company Aug 2006 - Aug 2008
Associate PricewaterhouseCoopers Sep 2005 - Jun 2006

Awards

College Head List: Kong E Suan Memorial Scholarship; Wu Chung Scholarships, awarded by CUHK

Merit in Case Competition - Logistics Issues in HK, org. by the Chartered Inst. of Logistics & Transportation

Beta Gamma Sigma Member, accredited by AACSB International

Outstanding Business Student, awarded by Administration Faculty, CUHK

Come Join Our Online Blended Learning Training with Certification

Competency-based Course	Certification Course