Business Continuity Management
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BCS 2: What is Business Continuity Strategy?

Business Continuity (BC) strategy development is the process to determine and select operating strategy to maintain the critical business functions during a disaster. The selection of the appropriate BC strategy will be determined by the Recovery Time Objectives (RTO) of the business functions.

This blog gives an overview of the entire BC strategy process.

Moh Heng Goh
Business Continuity Management Certified Planner-Specialist-Expert

What is Business Continuity Strategy?

Disaster Lifecycle

Before developing the BC strategy, it is important to understand the overview of a typical disaster's lifecycle.

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Lifecycle of a Disaster

You will need to ask some basic questions for each phase of the lifecycle.

Reduce (or Prevent)
  • Have all threats been identified and their effects minimized?
  • Have the appropriate countermeasures been implemented?
  • Have all pre-disaster preventive measures been taken?
Respond
  • What should the team do while waiting either for the situation to be assessed or for the decision to activate the plan?
  • What has been considered as the immediate emergency response?
Recover
  • What steps or alternative processing procedures may be taken to work around the problem until it is fixed?
  • What are the immediate actions to be taken for time-sensitive business functions?
Resume
  • How are the critical business functions going to be operated at another location?
  • How are contracted equipment and third-party resources to be acquired?
Restore
  • What must the team do if operations must stop because continuing the operations may corrupt or destroy future work or processes?
  • What methods will be used to process or catch up on work that has been deferred?
Return
  • How do we stop the recovery operations and resume normal business?

How to Develop a Business Continuity Strategy?

The BC strategy building block includes formulating, selecting, and implementing methods to reduce the impact of disasters and respond to incidents.

To achieve the organization's goals and objectives, the strategies to be developed must support each subsequent phase of the disaster lifecycle, namely, response, recovery, resumption, restoration, and return (home).

Each strategy must:

  • Be attainable
  • Have a high probability of success
  • Be verifiable via exercises
  • Support timely response and resumption activities
  • Meet recovery service objectives
  • Be cost-effective

BC strategy is based on the BIA result, which is generally done to qualify and quantify exposures to the organization’s operation. Appropriate recovery strategies can then be formulated to resume critical functions that impact the organization.

For any given plan, multiple strategies may be developed to address variations, including:

  • Probable duration or type of outage
  • The business cycle in which the disaster occurs
  • Availability of resources

For example, the BC strategy to resume operations from an outage during a peak production period may call for a hot standby facility. An alternative approach for the same facility or business operation in times of lower production demand could be sub-contracting or outsourcing the production.

Depending on the plan's scope, recovery strategy development can be a complex process of defining and analyzing alternative business methods. There is a need to:

  • Research and select alternative technology, processes and skillsets
  • Evaluate the successes and failures of other organizations using similar approaches
  • Determine which alternate site providers can provide the most comprehensive service and the acceptable level of coverage for implementing the selected strategies.
  • Select a strategy that provides an acceptable level of service and cost-benefit

Remembering strategies may differ even for organizations within the same industry is essential.

TIPs: Depending on the cost and exposure of the recovery strategy, it may be necessary even to adopt a temporary recovery strategy to address a portion of the organization’s recovery needs until issues such as funding and system re-engineering are resolved.


Required Knowledge

Developing the recovery strategy becomes less complicated as a BCP Project Manager gains experience. During the initial learning period, a BCP Project Manager could learn from seasoned business continuity professionals to ensure that the developed BC strategy is viable.

The BCM Project Manager must have a solid knowledge of viable options and alternatives in crisis management, alternate site selection, and telecommunications. Knowledge of data processing and vital records retention will also prove extremely useful in developing the BC strategies.

Objectives of BC Strategy Phase

The objectives of the BC strategy phase are to:

  • Establish business functions and job priorities vis-à-vis business needs
  • Determine processing requirements for priority business functions
  • Identify and formalize backup for everything needed to survive a disaster
  • Ensure that an alternative processing procedure is available for the continuity of critical business needs whilst recovery is in progress

Tasks

The tasks to complete this recovery strategy phase include the following:

  • Analyze all business functions and prioritize them based on business needs
  • Analyze critical resources required to run high-priority business functions so that sufficient backup can be arranged
  • Review and establish backup arrangements, if necessary
  • Identify necessary interim processing procedures for critical business functions
  • Seek management’s review and endorsement of findings and recommendations

What Does BC Strategy (BCS) Development Entail?

The entire BC strategy process involves the following stages:

Stage 1: Initiate BCS Project and Design
  • Understand the development process for BC strategy
  • Evaluate current status and arrangement
  • Prepare project plan
Stage 2: Develop and Consolidate Strategy
  • Design working document
  • Conduct workshop
  • Design and develop BC strategy
  • Review and consolidate submissions from business units
Stage 3: Finalise BC Strategy & Obtain Acceptance
  • Validate design
  • Finalize strategy
  • Obtain management approval

The next step or block of activities in the BCM Planning Process is Plan Development. For details on Plan Development, please refer to the next book, “Implementing Your Business Continuity Plan.”

Expected Deliverables

The expected deliverables at each stage of a typical Recovery Strategy phase are based on developing:

  • Strategic plans for recovering prioritized business functions
  • Critical business functions requiring interim manual processing procedures
  • Alternative interim processing procedures

Reference

Developing Recovery Strategy for Your Business Continuity PlanGoh, M. H. (2021). Developing Business Continuity Strategy for Your Business Continuity Plan. Business Continuity Management Planning Series (3rd ed.). Singapore: GMH Pte Ltd.

Extracted from "Chapter 2: What is Recovery Strategy?"

 

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