BCM Questionnaires 2: Project Management
This section assumes that, as part of the fact-finding, the organization has an existing BC Plan. The next step is to review the high-level aspect of the existing BCM program.
High Level of BCM Program
- Do all critical business functions/processes have a BC Plan?
- Do all the support business units have a BC Plan?
- Does the ‘Facilities Team’ support plan include tasks relating to:
- Premises?
- New facilities?
- Does the ‘Administrative Team’ plan include tasks relating to:
- Public relations?
- Human Resources (HR) – which does not include Payroll?
- Legal?
- Security?
- Insurance?
- Transport?
- Labour Relations?
- Supplies?
- Does the “Technology” Team plan include tasks relating to:
- Telecommunications?
- Information Technology (IT)?
- Telephone Exchanges (PABX)?
- Are there IT Disaster Recovery Plans in place for each IT application system?
- Does the IT function have current Service Level Agreements (SLA) with all the business users?
- Has the completed BC Plan been signed off by Heads of Business Unit?
- Has the completed corporate-wide BC Plan been endorsed by the Executive Management Committee?
- Are amendments to the BC Plan approved by the Heads of Business Unit?
- Have regular evacuation exercises been undertaken? Give the date of the last exercise.
- Does the proposed Command Centre meet the business unit’s needs during a disaster?
- Is the Command Centre built to meet the requirements for space functionality and communication links?
Insurance Coverage
- Does the organization have adequate business interruption insurance?
- Does the insurance:
- Have adequate indemnity periods?
- Allow for future business growth?
- Consider the nature of the disaster on all components of the business?
- Consider the contractual arrangements with stakeholders, customers, and suppliers?
- Provide for loss of physical access to the business?
Due Diligence
When conducting due diligence within an organization for BCM compliance, these are the considerations:
- Are key support services still available during a disaster?
- Has the business recently been involved in mergers, acquisitions, or divestments, which may impact the BC plan or BCM program?
- Have new business processes and operations commenced or have some ceased?
Resource
Goh, M. H. (2016). A Manager's Guide to Auditing and Reviewing Your Business Continuity Management Program. Business Continuity Management Series (2nd ed.). Singapore: GMH Pte Ltd.
Extracted from "BCM Questionnaires 2: Project Management"
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