---
title: Assessing and Writing of Non-conformity
description: Assessing and Writing of Non-conformity
image: https://blog.bcm-institute.org/hubfs/Audit%20Morepost/IC_Morepost_What%20is%20considered%20non-conformity%20in%20ISO22301.png
---
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##### BCM Audit Series
# Assessing and Writing of Non-conformity
When assessing for non-conformity, an auditor should be prepared with a series of questions to ask.
Once the "NC" is identified, it should be written correctly to reflect the finding.
[Moh Heng Goh](https://blog.bcm-institute.org/audit/author/moh-heng-goh) Sep 19, 2020
###### BCMS Audit Certified Planner-Specialist-Expert
#### Assess Non-conformity
When assessing for non-conformity, these are the questions to ask:
- Is what the Auditor found a representative of a non-conformity?
- How confident of the Auditor's judgment is the Client?
- Are there sufficient facts to support the non-conformity?
- Will this non-conformity result in a critical situation?
- Is this an isolated case of minor discrepancy?
- Does this non-conformity happen frequently?
- Are there too many non-conformity found?
- Does the non-conformity warrant a formal correction versus immediate actions?
#### Guide to Writing Non-conformity
During the writing of a non-conformity, the Auditor should observe the following guidance:
- Be Specific
- Confirm “Where” was the non-conformity found
- Confirm “What” regarding the names and numbers
- Confirm “Why” as per system or requirement
- Be sure that the facts are correct
#### Collect Evidence
The methods of collecting audit evidence of the respective BCM areas are:
- Interviews
- Examination of documents
- Observation of activities and conditions
#### Document Audit Observations
- Document conformity
- Document non-conformity, show objective evidence and reference the standard
#### Complete Findings Write-up Sheet
View more about Audit Working Paper
#### Record Non-conformity
- Give exact observation of facts
- Confirm “Where” it was found
- Confirm “Why” it is a non-conformity by citing the specific requirement
- Confirm “Who” was there
- Use local terminology
- Make it retrievable
- Make it helpful
#### Non-conformity Recommendations
These are the options the audit team may take upon completion of the audit. In this section, the recommendations are:
To register
- No major non-conformities
Not to register
- Many major non-conformities
Hold registration, pending corrective actions
- Many minors major non-conformities
- May require re-visits
Complete internal audit covering all elements of BCMS
- At least one management review
- All majors and minors must be closed before recommending to submit for registration to be certified.
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#### Resource
Goh, M. H. (2016). **A Manager's Guide to Auditing and Reviewing Your Business Continuity Management Program**. Business Continuity Management Series (2nd ed.). Singapore: GMH Pte Ltd.
Extracted from **"Stage 3: Audit Review and Reporting****"**
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