[BCM] [TAL] [E3] [BIA] [T3] [CBF] [1] Dispute Management and Advisory Services (via TADM)

[Business Impact Analysis] [Critical Business Function] [T3] Part 5 & Part 6

BIA Questionnaires 

Part 5: Inter-dependencies

CBF-1 Dispute Management and Advisory Services (via TADM)

Part 5: Inter-dependencies

In the context of business continuity planning for CBF-1: Dispute Management and Advisory Services (via TADM), understanding inter-dependencies is critical to ensuring seamless service delivery during both normal operations and disruptions.

The nature of TAL’s role as a tripartite-led body,  working in partnership with the Ministry of Manpower (MOM), the National Trades Union Congress (NTUC), and the Singapore National Employers Federation (SNEF), means that multiple internal departments, government entities, and external service providers contribute to the end-to-end case management process.

This chapter identifies and analyses the internal and external inter-dependencies that are essential for the execution of each sub-process within CBF-1.

Dependencies are classified as upstream, downstream, or mutual, based on how the flow of information, resources, or decisions supports the continuity of operations.

Recognising these inter-dependencies enables TAL to manage potential vulnerabilities proactively, align stakeholder expectations, and develop resilient workarounds or contingency strategies to support continued dispute resolution services through the Tripartite Alliance for Dispute Management (TADM).

This is the table "Part 5: Inter-dependencies" for the critical business function CBF-1 Dispute Management and Advisory Services (via TADM), based on the provided Sub-CBFs and following the structure recommended in BCMpedia – Part 5: Inter-dependencies:

Table 5: [BIA] [P5] Inter-dependencies for CBF-1 Dispute Management and Advisory Services (via TADM)

Summing Up ... Part 5

A comprehensive understanding of inter-dependencies provides the foundation for effective contingency planning and coordinated response in times of disruption.

The analysis in this chapter underscores the critical role that collaborative relationships and system linkages play in the success of CBF-1: Dispute Management and Advisory Services.

Whether through reliance on MOM's enforcement systems, engagement with external mediators, or integration with case management IT platforms, these dependencies directly impact the continuity and quality of service provided to individuals and organisations seeking resolution.

As TAL continues to enhance its Business Continuity Management (BCM) framework, it is essential to maintain updated inter-dependency maps and to cultivate strong partnerships with both internal units and external stakeholders.

This will not only bolster operational resilience but also ensure that TAL remains a trusted and responsive partner in Singapore’s tripartite framework, even in the face of crisis or disruption.

[Business Impact Analysis] [Critical Business Function] [T3] Part 5 & Part 6

BIA Questionnaires 

Part 6: Vital Records

CBF-1 Dispute Management and Advisory Services (via TADM)

Vital Records

Vital records are essential documents and information repositories that enable the continued performance, legal compliance, and recovery of critical business functions during and after a disruption.

For CBF-1 Dispute Management and Advisory Services (via TADM), the ability to access and safeguard vital records is crucial for maintaining operational integrity, supporting dispute resolution workflows, and ensuring the preservation of public trust.

This section identifies the vital records associated with each Sub-CBF and classifies them by media type, physical or digital location, and the individual or team responsible for their custody.

The management and protection of these records are integral to TAL’s business continuity planning.

They support not only the legal and regulatory obligations of the Tripartite Alliance for Dispute Management (TADM) but also enable service continuity for employers, employees, and key stakeholders during crisis scenarios or IT disruptions.

Table 6: Vital Records for CBF-1 Dispute Management and Advisory Services (via TADM)

Summing Up ... Part 6

The accurate identification, protection, and management of vital records for CBF-1 Dispute Management and Advisory Services (via TADM) ensure that Tripartite Alliance Limited can recover critical operations efficiently and compliantly during times of crisis.

These records are not only essential for operational continuity but also for fulfilling legal obligations, supporting transparent dispute resolution, and maintaining stakeholder confidence.

As TAL strengthens its business continuity framework, continuous review and secure handling of these vital records will remain a cornerstone of its organisational resilience strategy.

 

Resilient Partnership: Implementing BCM at Tripartite Alliance
eBook 3: Starting Your BCM Implementation
MBCO	P&S	RAR T1	RAR T2	RAR T3	BCS T1	TOC
CBF 1: Dispute Management and Advisory Services (via TADM)
DP	BIAQ T1	BIAQ T2	BIAQ T3	BCS T2	BCS T3	PD

 

More Information About Business Continuity Management Courses

 

To learn more about the course and schedule, click the buttons below for the  BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].

 

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