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Resilient Partnership: Implementing Business Continuity Management at Tripartite Alliance
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[BCM] [TAL] [E3] [BCS] [T3] [CBF] [1] Minimum Resources Required during a Disaster

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In the context of Business Continuity Management (BCM), determining the minimum resources required during a disaster is critical for ensuring the timely resumption of essential services.

This chapter focuses on the Dispute Management and Advisory Services offered through the Tripartite Alliance for Dispute Management (TADM), a key function of Tripartite Alliance Limited (TAL).

The services provided under this function directly support employees and employers in managing workplace disputes efficiently and fairly.

To ensure the continuity of these services during a crisis or disruption, each Sub-Critical Business Function (Sub-CBF) must have predefined minimum recovery resources allocated to specific recovery locations.

 

Dr Goh Moh Heng
Business Continuity Management Certified Planner-Specialist-Expert
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[Business Continuity Strategy] [Template 3]

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Business Continuity Strategy

Part 3: BCS - Minimum Resources Required during a Disaster

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Minimum Resources Required During a Disaster

CBF-1 Dispute Management and Advisory Services (via TADM)

In the context of Business Continuity Management (BCM), determining the minimum resources required during a disaster is critical for ensuring the timely resumption of essential services.

This chapter focuses on the Dispute Management and Advisory Services offered through the Tripartite Alliance for Dispute Management (TADM), a key function of Tripartite Alliance Limited (TAL).

The services provided under this function directly support employees and employers in managing workplace disputes efficiently and fairly.

To ensure the continuity of these services during a crisis or disruption, each Sub-Critical Business Function (Sub-CBF) must have predefined minimum recovery resources allocated to specific recovery locations.

This table presents the necessary resources required—such as manpower, workspace, telecommunications, computing devices, and other critical tools—for each Sub-CBF to remain operational during a disruption.

Table: Minimum Resources Required during a Disaster

 

Sub-CBF Code

Sub-CBF

Recovery Location

Number of Staff (Min Qty)

No of Seats (Min Qty)

No of Tel (Min Qty)

No of PC/Laptops (Min Qty)

Others (Pls describe and provide min qty)

1.1

Case Intake and Assessment

TADM Backup Site A

6

6

4

6

Case management system access (6 licenses); secure document storage (1 unit)

1.2

Advisory and Pre-Mediation Support

TADM Backup Site A

5

5

3

5

Virtual conferencing setup (1 set); policy reference database (5 licenses)

1.3

Mediation Services

TADM Backup Site B

8

8

4

8

Mediation rooms (2); virtual mediation tools (2 accounts)

1.4

Enforcement and Referral Support

TADM Backup Site A

4

4

2

4

Access to legal database (4 licenses); secure email (4 accounts)

1.5

Stakeholder Engagement and Case Escalation

TADM Backup Site B

3

3

2

3

Stakeholder contact directory (1 shared); encrypted communication tool (3 accounts)

1.6

Records Management and Case Closure

TADM Backup Site A

4

4

2

4

Digital archive access (4 licenses); scanner-printer combo (1 unit)

1.7

Crisis Communication and Continuity Activation

TAL HQ or Backup Site C

2

2

2

2

BCM command kit (1 set); emergency contact database (1 shared access)

Summing Up ...

Establishing precise minimum resource requirements for each Sub-CBF within the Dispute Management and Advisory Services (CBF-1) ensures that Tripartite Alliance Limited (TAL) can maintain its critical dispute resolution services even during a disruptive event.

These baseline resource allocations enable TAL to activate recovery protocols swiftly, deploy essential personnel and tools, and sustain its commitment to promoting fair and progressive employment practices.

By proactively planning for resource continuity, TAL strengthens its operational resilience and safeguards stakeholder trust in times of crisis.

 

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