[BCM] [MOM] [E3] [BIA] [T2] [CBF] [2] Foreign Workforce Management

[Business Impact Analysis] [Critical Business Function] [T2] Part 3

Part 3: Impact Over Time of Business Functions

CBF-2: Foreign Workforce Management

Each sub-component of this business function is crucial in maintaining the smooth functioning of workforce management in Singapore.

The goal is to assess the potential impact of disruptions on these processes over time and to define the organisation's recovery priorities.

To better understand how these functions are impacted during an operational disruption, we will evaluate the various sub-components (Sub-CBFs) and their associated impacts over time, using a 1-5 scale where 1 represents the lowest impact and 5 signifies the highest.

This impact analysis will help MOM identify the critical areas that need immediate attention and recovery efforts to minimise operational interruptions.

Sub-CBFs under CBF-2 Foreign Workforce Management

• Sub-CBF-2-1: Policy & Planning
• Sub-CBF-2-2: Work Pass Application & Issuance
• Sub-CBF-2-3: Arrival, Onboarding & Deployment
• Sub-CBF-2-4: Monitoring, Compliance & Enforcement
• Sub-CBF-2-5: Renewal / Transfer / Exit Management
• Sub-CBF-2-6: Support Services & Well-being

This table reflects the impact assessment of each sub-component under "CBF-2 Foreign Workforce Management" of the Ministry of Manpower (MOM). The evaluation of impact over time helps determine the criticality of each sub-CBF in relation to the operational disruption timeline.

By identifying the vulnerable periods and setting Recovery Time Objectives (RTO) and Maximum Tolerable Period of Disruption (MTPD), MOM can prioritise recovery efforts accordingly.

For each sub-CBF, MOM can assess the severity of impact on different time scales, from immediate (within hours) to long-term disruptions (up to 60 days).

This information will assist in crafting mitigation strategies and contingency plans, ensuring that critical business functions are restored as quickly as possible with minimal disruption to foreign workforce management in Singapore.

[Business Impact Analysis] [Critical Business Function] [T2] Part 3

Part 4: Supporting IT Systems and Applications

CBF-2: Foreign Workforce Management

In the context of the Ministry of Manpower's (MOM) Foreign Workforce Management, IT systems and applications are pivotal in ensuring smooth operations and regulatory compliance.

The effective functioning of these systems supports critical processes, ranging from work pass applications to monitoring and enforcement.

This section outlines the various IT systems and applications supporting each sub-component of CBF-2 Foreign Workforce Management, detailing their recovery time objectives (RPO), system recovery time objectives (RTO), and the special equipment and resources that are necessary for their operation.

The seamless operation of IT systems and applications is critical to the Ministry of Manpower’s ability to manage the foreign workforce in Singapore effectively.

From policy planning to supporting worker welfare, the IT infrastructure must ensure that all critical functions are supported with minimal downtime.

The inclusion of special equipment and resources, alongside defined RPO and RTO, ensures that the Ministry can respond effectively to disruptions and continue serving the foreign workforce with efficiency and reliability.

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CBF 2: Foreign Workforce Management
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