[BCM] [MOM] [E3] [BIA] [T2] [CBF] [1] Labour Market Regulation and Enforcement

[Business Impact Analysis] [Critical Business Function] [T2] Part 3

Part 3: Impact Over Time of Business Functions

CBF-1: Labour Market Regulation and Enforcement

The Ministry of Manpower’s Critical Business Function (CBF-1) Labour Market Regulation and Enforcement is crucial to safeguarding Singapore’s labour standards, ensuring fair employment practices, maintaining workplace safety, and promoting overall workforce well-being.

To ensure the continued protection of workers and the smooth functioning of the labour market, it is vital to assess how disruptions to these business processes or sub-business functions (Sub-CBFs) affect operations over time.

This section evaluates the impact trajectory of each Sub-CBF across defined time intervals, ranging from 4 hours to 60 days, to determine both the Recovery Time Objective (RTO) and the Maximum Tolerable Period of Disruption (MTPD).

The scoring scale (1 to 5) is used to reflect the severity of disruption, where 1 denotes minimal impact and 5 represents severe impact with significant consequences on manpower regulation, compliance, and stakeholder trust.

This structured analysis enables MOM to prioritise recovery, allocate resources effectively, and minimise vulnerabilities during periods of operational disruption.

Table 3: Impact Over Time of Business Functions of Sub-CBFs for CBF-1

Summing Up … for Part 3

The impact assessment for CBF-1 Labour Market Regulation and Enforcement highlights the time sensitivity of different Sub-CBFs. Activities such as enforcement actions, inspections, and licensing require rapid recovery within 2–3 days to maintain compliance and protect worker safety.

Meanwhile, functions like policy design and stakeholder engagement demonstrate a longer tolerance period but still carry significant long-term implications if disruptions persist.

By mapping these impacts over time, MOM gains a clear picture of the Recovery Time Objectives (RTOs) and Maximum Tolerable Periods of Disruption (MTPDs) for each Sub-CBF.

This analysis ensures that resources can be directed to time-critical functions first, thereby sustaining labour market confidence, compliance integrity, and the well-being of Singapore’s workforce.

[Business Impact Analysis] [Critical Business Function] [T2] Part 3

Part 4: Supporting IT Systems and Applications

CBF-1: Labour Market Regulation and Enforcement

The effective regulation and enforcement of Singapore’s labour market relies heavily on robust digital systems and applications that underpin the Ministry of Manpower’s (MOM) core operations.

These IT systems facilitate regulatory design, licensing, inspections, adjudication, enforcement, stakeholder engagement, and intelligence gathering.

Ensuring their resilience, security, and recoverability is crucial to maintaining MOM’s ability to safeguard fair employment practices, protect workers’ rights, and uphold national labour standards.

This section details the supporting IT systems and applications mapped against each Sub-Critical Business Function (Sub-CBF) under CBF-1 Labour Market Regulation and Enforcement, together with their Recovery Point Objectives (RPO), System Recovery Time Objectives (RTO), and dependencies on specialised resources.

The analysis highlights the technology backbone that enables MOM to sustain business continuity and regulatory effectiveness, even in times of disruption.

Table 4: Supporting IT Systems and Applications of Sub-CBFs for CBF-1

Legend (Impact Scale)

• 1 – Negligible
• 2 – Minor
• 3 – Moderate
• 4 – Significant
• 5 – Critical

Summing Up … for Part 4

The Ministry of Manpower’s ability to enforce labour laws and regulate the workforce effectively depends not only on operational processes but also on the resilience of its supporting IT infrastructure.

The systems outlined above form the digital backbone of regulatory functions, ranging from licensing to enforcement and intelligence.

Establishing clear Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs) for these systems ensures that MOM can minimise data loss, reduce downtime, and maintain public confidence during disruptions.

Moreover, identifying special equipment and resources enhances MOM’s readiness to sustain critical labour market regulatory functions under adverse scenarios.

In summary, business continuity for CBF-1 hinges on safeguarding IT systems and applications, making them indispensable to MOM’s mission of shaping a fair, safe, and progressive workplace environment for all.

Resilient Support: Implementing Business Continuity Management at Ministry of Manpower (Singapore)
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MBCO	P&S	RAR T1	RAR T2	RAR T3	BCS T1	CBF
CBF 1: Labour Market Regulation and Enforcement
DP	BIAQ T1	BIAQ T2	BIAQ T3	BCS T2	BCS T3	PD

 

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