[BCM] [MOM] [E3] [BIA] [T1] [CBF] [6] Corporate Services and IT Infrastructure

Sub-CBF Code

Sub-CBF

Description of Sub-CBF

Business Unit Minimum Business Continuity Objective (MBCO)

6.1

Governance & Strategic Planning

Ensures that the strategic direction and governance framework for the Ministry are upheld during disruptions. This includes policy development, decision-making continuity, and planning.

The MBCO for Governance & Strategic Planning is to ensure the ability of senior management to make timely decisions regarding the allocation of resources and priorities.

6.2

Financial Management & Resource Allocation

Ensures the continuity of financial operations, including budgeting, resource allocation, and financial reporting during business disruptions.

The MBCO for Financial Management is to ensure the uninterrupted processing of financial transactions and the and availability of critical financial resources.

6.3

Human Resource Continuity

Ensures the continuity of essential human resources functions, including employee management, payroll, and recruitment, during a crisis.

The MBCO for Human Resource Continuity is to ensure the availability of critical HR staff and systems for payroll and essential personnel management.

6.4

Procurement & Contract Management

Covers the procurement and management of contracts with third-party suppliers, ensuring critical service providers are available during disruptions.

The MBCO for Procurement & Contract Management is to ensure continued access to essential goods and services, with alternative suppliers identified if needed.

6.5

IT Infrastructure & Digital Services Continuity

Ensures the continuity of IT services, including network infrastructure, data centres, and digital platforms required for operational continuity.

The MBCO for IT Infrastructure & Digital Services is to ensure that core IT systems and digital services remain operational with minimal downtime.

6.6

Internal Administration & Facilities Management

Ensures the continuity of internal administrative functions, including facilities management, and physical office operations, even during emergencies.

The MBCO for Internal Administration & Facilities Management is to ensure continued access to critical facilities, with alternate workspace arrangements in place.

Sub-CBF Code

Sub-CBF

Impact Area

Financial Impact – Monetary Loss (Estimated)

Financial Impact – Calculation of Monetary Loss (State Formula for Calculations)

Impact on MBCO – Affect MBCO

Impact on MBCO – Impact

Remarks – Description

6.1

Governance & Strategic Planning

Loss of strategic oversight, delays in decision-making, and non-compliance with regulations

High

Estimated based on the cost of missed opportunities, regulatory fines, and delayed initiatives

Affects MBCO related to governance and compliance

Potential delays in project approvals, regulatory non-compliance, and missed strategic goals

Governance and strategic planning are fundamental for MOM's long-term direction and operational focus. Disruptions could significantly impact MOM’s agility and its ability to meet long-term objectives.

6.2

Financial Management & Resource Allocation

Delays in financial transactions, impact on resource allocation and budgeting

Medium

Based on the percentage of the operational budget affected by delays in financial processing or resource allocation

Affects MBCO related to financial stability and planning

Delays in the disbursement of resources could affect ongoing projects and staff compensation

Financial management is key to ensuring that MOM operates within its budget. Financial disruptions could hinder operations and public services.

6.3

Human Resource Continuity

Loss of critical personnel, inability to manage workforce levels and compensation

High

Estimated by the total payroll and cost to hire replacement staff in case of prolonged disruptions

Affects MBCO related to staffing and HR processes

Workforce shortages could lead to a reduction in productivity, delays in services, and high HR costs

Human resource continuity ensures that the Ministry can operate without disruptions caused by staff shortages or HR process failures.

6.4

Procurement & Contract Management

Delays in procuring goods/services, disruptions to contract fulfilment

Medium

Estimated by the average cost of delayed contracts and procurement timelines

Affects MBCO related to procurement timelines and supplier management

Delays in procurement processes could cause project delays and cost overruns

Procurement processes are critical in ensuring MOM’s operational needs are met. Any disruptions can impact service delivery and cause delays.

6.5

IT Infrastructure & Digital Services Continuity

Loss of IT systems, data breaches, or disruption to digital services

Very High

Calculated based on the estimated cost of system downtime, cybersecurity breaches, and the cost of restoring services

Affects MBCO related to IT systems and data availability

Disruption to IT services could halt operations, delay decision-making, and compromise data security

IT infrastructure continuity is the backbone of MOM’s operations. Any failure in this area has high financial and operational impacts.

6.6

Internal Administration & Facilities Management

Disruptions in facility services, loss of operational space, and health and safety concerns

Medium

Based on the cost of facility downtime, repairs, and the impact of operational inefficiencies

Affects MBCO related to operational space and employee safety

Facility disruptions could affect the day-to-day operational efficiency and the safety of employees

Administrative and facilities management is essential for MOM’s internal operations. Facility disruptions could lead to inefficiencies and employee safety concerns.